Systems Administrator Job Opportunities – Uganda Management Institute (UMI)

Job Title:       Systems
Organisation: Uganda
Management Institute (UMI)
Duty Station: Kampala,
Reports to: ICT Manager
About US:
Uganda Management Institute
(UMI) is a Management Development Institute with a Mission “to Excel in
Developing Practical and Sustainable Administration, Leadership and Management
Capacity”. It provides management training, consultancy and research services
in response to the demands of the public, private, development partners, CSOs,
the Institute offers high quality career development management courses at
Certificate, Diploma, Postgraduate Diploma and Higher Degree Levels. The
Institute’s activities are currently carried out at the main campus in Kampala
and its Branches in Mbarara, Gulu and Mbale.
Job Summary: The Systems
Administrator will implement, configure, maintain and administer ICT
infrastructure and associated applications in support of Instruction, Academic
Staff productivity and Participants’ study experience.
Key Duties and Responsibilities: 
Provision of client systems support
services for instruction and learning activities within the Institute.
  • Liaising
    with other ICT Technical staff to ensure continuity, maintenance and
    security of the Institute’s information ICT infrastructure and resources.
  • Liaising
    with the HoD/DL in the development, implementation, management and support
    of E-learning programmes and Learning support systems within the
  • Liaising
    with the Institute Registrar in the management and support of the Students
    Information System,
  • Ensuring
    that the Library Information System is well maintained and accessible to
    students and patrons.
  • Ensuring
    the all computer laboratory training applications and systems are fully
  • Ensuring
    that the Institute’s website and related social media platforms are fully
    functional and well maintained.
  • Coordinating
    IT helpdesk activities to enhance maximum user satisfaction;
Maintaining all client
information systems at the Institute including:
  • Managing
    and enforcing backups for both systems and data as well as virus protection;
  • Running
    periodic system and data up-dates;
  • Implementing
    and monitoring all software based information security controls, policy,
    procedures and standards;
  • Maintaining
    a database/log of all installed enterprise systems, common office
    applications and utility software;
  • Ensuring
    that the Institute website and social media platforms are continuously
  • Managing
    and monitoring of storage capacities to ensure additional storage is
    implemented as need arises;
  • Designing,
    implementing, monitoring and reviewing procedures for managing and
    recording installations and configuration changes;
  • Submitting
    status reports to ICT Manager or other appropriate Institute Managers.
Supporting Institute end-users
in using computer applications including:
  • Trouble-shooting
    computer problems;
  • Providing
    hands-on support to end-users in computer applications.
  • Monitoring
    systems logs for anticipated problems;
  • Supporting
    the end-users in planning and budgeting for pedagogical tools/systems and
Others: Performing other duties as may become
necessary for the smooth running of the Department or Institute as a whole.
Key Result Areas:
  • Well
    maintained Instructional systems, services and support applications at all
  • Functional
    and secure client systems ensured;
  • Availability
    of Student Systems and online resources including the Institute
    websites/portals to all users
  • Timely
    reports on the Institute’s information systems ensured.
  • Timely
    data and availability of information to all users ensured

Qualifications, Skills and Experience:
  • The
    applicant must hold a Bachelor’s Degree (Hons) in IT or related field with
    Master’s Degree in Computer Science or related field;
  • The
    candidate should have professional qualifications in either Networking or
    Systems Administration;
  • At
    least five years working experience, three of which should be at senior
    level with a reputable organisation.
  • Experience
    in LAMP/WAMP (Linux/Windows, Apache, MySQL, PHP) environment is a must and
    will be tested.
NB: A competitive basic
salary, complemented by a gratuity scheme and housing, transport and medical
allowances will be provided.
How to Apply:
Fill in the application form, download
and attach a comprehensive CV, certified copies of academic
transcripts and certificates plus copies of relevant appointment letters.
Submit hard-copies to the
address below;
The Human Resource Manager
Uganda Management Institute
Plot 44-52 Jinja Road
P.O. Box 20131, Kampala
Deadline: Monday 7th May, 2018 by 3:00pm
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