Job Title: Finance & Strategy Director Organization: Diageo Duty Station:…
Service and Technology Manager Employment Opportunity – MTN-Uganda
Job
Title: Service and Technology Manager
Title: Service and Technology Manager
Organisation: MTN-Uganda
Duty Station: Kampala,
Uganda
Uganda
Reports to: Senior
Manager Technology Solutions
Manager Technology Solutions
About US:
MTN-Uganda is the leading
telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.
telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.
Job Summary: The Service
and Technology Manager plays a leadership role to the presales technical
function which offers daily and direct technical know-how/ product knowledge
and solutions options and advisory support to the sales team. Also helps in
building support efficiencies for a better post sales customer experience for
corporate voice solutions.
and Technology Manager plays a leadership role to the presales technical
function which offers daily and direct technical know-how/ product knowledge
and solutions options and advisory support to the sales team. Also helps in
building support efficiencies for a better post sales customer experience for
corporate voice solutions.
Key Duties and Responsibilities:
- Provide
expertise in Solution Development and Systems Management of Sales Engineering
function within MTN Business - Lead
the solutions team to provide Pre/Post Sales Technical support to the
lesser Skilled Sales force tasked with acquisition and CRM - Harness
the Development of Technical Solutions for the Corporate Customers based
on information gathered by
Account Mangers - Assist
in Bid and Proposal preparation (Handling all Technical Aspects) - Manage
the day to day operations of the solutions team including pre and
post-sales support/ product demonstrations to enhance growth of revenue - Preparation
and Delivery of Technical presentations to the various target Markets
based on the Overall Sales Strategies - Provide
Corporate Sales Training on New Products and services to Account Managers and
Corporate Clients
Qualifications, Skills and Experience:
- The
ideal candidate for the MTN Uganda Service and Technology Manager job
opportunity placement should hold a Bachelor’s Degree in ICT/
Electrical/Telecoms Engineering /Computer Science Degree (BSc/Masters
level) - Business
qualification is relevant. - ICT
Industry Certifications are relevant- Preferred qualifications CISSP,
MCSE, CCNA or any other industry Certifications - Five
years of experience in a Sales environment handling Technical solutions
delivery and support. - Strong
understanding of technology services & infrastructure [IP Networks,
Data Centers and Cloud Services] - Successful
track record in developing solutions and Supporting Enterprise Solutions
and Presales - Must
have a valid driver’s License Class B as a minimum with at least 1 year
driving experience with a Manual Car - Flexibility
and ability to work anywhere in the Country at short notice as the Job
requires to achieve business objectives - Commitment
to the Organization - Leadership,
Coaching and Developing - Managing
Accountability - Teamwork
& Experience - Emotional
intelligence - Customer
Focus - Strategic
and business goals orientation - Analytical
Thinking and Problem Solving - Strong
interpersonal and communication
skills - Ability
to function under pressure - Knowledge
of the market and industry - In-depth
understanding of technology and services - Product
development - Operational
management
NB: Please note that
presentation of false academic documents and certification will lead to
criminal prosecution.
How to Apply:
All suitably qualified and
interested candidates should send their Job Applications with detailed CVs,
certified copies of academic certificates (originals are to be presented at the
interview) and names and addresses of three referees addressed to the:
Recruitment Officer, MTN- Uganda, P.O. Box 24624, Kampala, Uganda (MTN Nyonyi
Gardens)
interested candidates should send their Job Applications with detailed CVs,
certified copies of academic certificates (originals are to be presented at the
interview) and names and addresses of three referees addressed to the:
Recruitment Officer, MTN- Uganda, P.O. Box 24624, Kampala, Uganda (MTN Nyonyi
Gardens)
Deadline: 30th April 2018
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