Resource Transfer Manager USAID Project Jobs – Mercy Corps

Job Title:          Resource Transfer Manager
Organization: Mercy
Corps
Duty Station: Uganda
Reports to: Deputy
Chief of Party
About US:
Mercy Corps is an International
NGO that exists to alleviate poverty and oppression by helping people build
secure, productive and just communities. Mercy Corps has been fully registered
in Uganda as an operational NGO. Currently Mercy Corps has an office in Kampala
and is implementing Food Security programs which comprise of Water and
Sanitation, Livelihood and Agriculture and Conflict Mitigation Management Program
in North and North Eastern Uganda. We implement programs in the northern
districts of Pader, Kitgum, Agago, Lamwo, Kaabong, Abim and Kotido with funding
from USAID, USDA, Walmart Foundation, SDC, DFID as well as other private
donations.
About USAID Apolou Program:
In October 2017, Mercy Corps
was awarded a 5 year USAID/ Food for Peace- funded program working in 4
districts in Karamoja, the Apolou Activity. The Activity has four purposes with
cross cutting themes of gender and youth and resilience: 1) Inclusive and
effective governance contributes to food and nutrition security, 2) Improved
health and nutritional status of pregnant and lactating women, children under
five, and adolescent girls, 3) Improved WASH conditions and 4) Adolescent
girls, adolescent boys, women and men access diverse and secure livelihoods
through improved capacities and strengthened market systems. Apolou is
implemented by a consortium of actors led by Mercy Corps, including Save the
Children, Whave Solutions, four local partners (KAPDA, AIDI, NARWOA and Riam
Riam) and Tufts University’s Feinstein International Centre (FIC).
Key Duties and Responsibilities: 
Strategy & Vision
  • Plan
    and ensure the effective implementation of e-transfer programming
  • Draft
    context specific training materials for staff, beneficiaries and vendors
    and lead in the roll out of relevant trainings
Program Management
  • Oversee
    resource transfer startup, beginning with pilot nutrition transfers then
    scaling to nutrition transfers
  • Establish
    merchant networks for restricted transfers and cash out points in key
    communities through identification and capacity building of local vendors
  • Act
    as liaison between Mercy Corps Uganda and private sector stakeholders on
    service provision, including but not limited to MIS system provider,
    mobile network operators, and commodity suppliers
  • Liaise
    between programs and MIS system providers to adapt resource transfer to
    dynamic program needs, including expansion to livelihoods subsidy and/or
    crisis modifiers if needed.
  • Responsible
    for troubleshooting any supply chain or quality issues among vendors
  • Establish
    Community Accountability and Reporting mechanism at vendor and community
    level, including complaints tracking and resolution system
  • Create
    Standard Operating Procedures and enforce their implementation in order to
    mitigate risks of fraud and/or corruption.
  • Establish
    M&E system for Resource Transfers, with tiered access to online
    dashboards, and feedback loops to share intervention impacts with larger
    Apolou team.
  • Oversee
    management of hardware (smartcard printers, biometric readers etc)
  • All
    other duties as required
Team Management
  • Manage
    team of Resource Transfer Assistants (12) and Officers (4)- Promote team
    accountability, communicate expectations and provide constructive feedback
    via regular performance reviews. Officers will support with oversight of
    Assistants.
  • Work
    with program teams to ensure that beneficiaries are effectively targeted
    according to established vulnerability criteria.
  • Supervise,
    hire and orient new team members as necessary.
  • Ensure
    teams are able to effectively deliver program documents, including but not
    limited to workplans, procurement plans, cash projections, movement plans,
    etc.
  • Contribute
    to country team-building efforts, including collaboration with other
    programs, particularly in the humanitarian portfolio to ensure capture and
    dissemination of best practice in resource transfers
Finance & Compliance
Management:
Ensure compliance
with donor and Mercy Corps regulations, particularly cash and in-kind distribution
protocols and beneficiary protection.
Influence & Representation:
  • Establish
    strong relationship with local government, gaining buy in and building
    local government capacity to oversee resource transfers
  • Document
    best practices in resource transfers to influence external stakeholders to
    move towards market-based solutions instead of in-kind distributions
  • Communicate
    effectively to ensure overall project targets and donor obligations are
    met.
Security
  • Ensure
    beneficiary protection policies are adhered to and develop post
    distribution monitoring and evaluation system to measure intended and
    unintended impacts, including monitoring of gender based violence
  • Ensure
    data protection policies are adhered to, establishing security controls
    for software, hardware and archive beneficiary databases.
  • Proactively
    ensure that team members operate in a secure environment and are aware of
    policies.
Organizational Learning: As part of our commitment to organizational
learning and in support of our understanding that learning organizations are
more effective, efficient and relevant to the communities they serve, we expect
all team members to commit 5% of their time to learning activities that benefit
Mercy Corps as well as themselves.
Accountability to
Beneficiaries:
Mercy Corps team
members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international
relief and development work, while actively engaging beneficiary communities as
equal partners in the design, monitoring and evaluation of our field projects.


Qualifications, Skills and Experience:
  • The
    ideal candidate for the Mercy Corps Resource Transfer Manager job
    opportunity should a BA in relevant field (Business studies, statistics, computing,
    etc) required. Further education a plus
  • Four
    to five years of experience working on the development, implementation,
    administration and compliance of a field-based international development
    or humanitarian program;
  • Prior
    experience managing teams is essential
  • Experience
    working with multiple stakeholders to identify beneficiaries according to
    criteria required.
  • Prior
    experience implementing distributions is required, preferably in a
    non-camp setting. Experience with CTP strongly preferred.
  • Prior
    experience in managing vendors, electronic platforms and associated
    technology is required.
  • Experience
    with running assessments, electronic data collection, monitoring and
    evaluation and other learning efforts required.
  • Demonstrated
    experience managing cash out agent challenges including capacity gaps,
    liquidity problems etc preferred.
  • Training
    skills and experience preferred.
  • Excellent
    communication skills, a high level of spoken and written English
    essential, Nga’Karimojong a plus.
  • The
    successful candidate will have a proactive problem solving attitude and
    will be able to multi-task between diverse workstreams- from commodity
    logistics to local government and community relations. This will require
    someone who is flexible, committed to using technology to drive innovative
    solutions and has a strong capacity for managing large datasets.
How to Apply:
All suitably qualified and interested candidates should send their
E-mail applications including a cover letter clearly stating the salary
requirements, updated CV (with three professional referees), and copies of
academic qualifications/certificates addressed to the Senior HR and Legal
Manager, Mercy Corps Uganda to: ug-mcjobs@mercycorps.org
Deadline:  30th April 2018
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