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Operations Support Coordinator NGO Jobs – Relief International (RI)
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Job Title: Operations
Support Coordinator
Support Coordinator
Organization: Relief
International (RI)
International (RI)
Duty Station: Uganda
Reports to: Country
Director
Director
About US:
Relief International is an
international nonprofit organization whose sole mission is to reduce human
suffering. We respond to natural disasters, humanitarian emergencies and
chronic poverty. Relief International combines humanitarian and development
approaches to provide immediate services while laying the groundwork for
long-term impact. Our signature approach — which we call the RI Way—emphasizes
local participation, an integration of services, strategic partnerships, and a
focus on civic skills. In this way, we empower communities to find, design and
implement the solutions that work best for them.
international nonprofit organization whose sole mission is to reduce human
suffering. We respond to natural disasters, humanitarian emergencies and
chronic poverty. Relief International combines humanitarian and development
approaches to provide immediate services while laying the groundwork for
long-term impact. Our signature approach — which we call the RI Way—emphasizes
local participation, an integration of services, strategic partnerships, and a
focus on civic skills. In this way, we empower communities to find, design and
implement the solutions that work best for them.
Job Summary: The Operations Support Coordinator is responsible for
management, oversight, development, and daily supervision of all RI operations—
encompassing the areas of human resources, finance, daily administration,
logistics, and procurement. Reporting directly to the Team Leader/Country
Director, the Ops Coordinator is part of the RI-Uganda senior management team,
together with the Medical Coordinator and M&E Manager. As such, the Ops
Coordinator contributes to overall strategy and program development, and
represents RI externally with stakeholders.
Key Duties and Responsibilities:
Cross-cutting and managerial
functions
functions
- Actively
participate in senior management team meetings— together with CD, Medical
Coordinator, and M&E Manager/Biostatistician— including collaborative
oversight for program implementation, administration, operations, and
communications. - Represent
RI externally with key stakeholders— generally, and particularly in areas
pertaining to operations. - Oversee
& manage all RI-Uganda operations: HR, Administration, Finance, and
Logistics. - Line-manage
4 staff, including HR/Admin Officer, Finance Assistant, Logistics Officer,
and Logs Admin Assistant. Provide oversight and supervision of direct
reports. - Provide
capacity-building for national staff: technical support, organizing
training, and preparing a training schedule for operations staff in their
area of work. - Provide
routine (daily, weekly, monthly, quarterly) monitoring of all operations
and administrative systems such that they comply with RI field procedures
and RI Code of Conduct. - Provide
the CD with immediate knowledge and analysis of any potential misconduct
or gap in field procedures with regards to operations and administration
policies. - Manage
the process of securing staff visas, work permits, travel permissions,
etc. with the government of Uganda; support RI in maintaining positive and
fruitful relations with all government administrative and humanitarian
affairs coordination offices. - Conduct
routine reviews of RI Uganda administrative and operations policies,
making recommendations to improve internal functionality and
communications; ensure that all policy revisions, directives, memos are archived
electronically and in hard copy. - Conduct
staff security briefings, attend regional security meetings in Moyo, and
provide updates on security. - Oversee
all programme operations in Moyo and inform CD in case of challenges and
gaps.
HR and Administrative Systems:
- Ensure
proper roll out and regular review of HR policies, employment policies and
procedures in compliance to RI’s standards and evolving national labor
law. - Ensure
high quality, transparent, timely and efficient recruitment processes.
Ensure staff hiring is conducted in compliance with RI’s policies and
national labor law. - Ensure
that staff personnel files are created, maintained and updated with all
relevant documentation, according to HR checklist. - Ensure
that all staff have undergone orientation and induction, with appropriate
documentation. - Ensure
timely and efficient payroll preparation and submission, including
accurate data on grant codes, number of days, benefits. - Ensure
provision of day-to-day advice to the program teams around interpretation
and implementation of HR policies and procedures. - Ensure
proper management of processes relating to disciplinary actions, staff
separation, and termination. - Ensure
that new contracts, contract extensions, staff transfers, promotions and
other change of status/ personnel changes are processed in a timely
manner. - Ensure
effective implementation of all day-to-day administration relating to
operation of Relief International projects. - Manage
the process of securing all internal flights to/from RI offices for staff,
ensuring that reservations and payments are conducted in accordance with
RI field procedures.
Finance:
- Provide
support to the Regional Finance Director with regards to timely processing
of all funds requests and contracts, ensuring their compliance with RI
finance field procedures. - Oversee
data entry by Finance Assistant into Netsuite Financial System per RI
Finance policy, with support from Regional Finance Director. - Serve
as a bank signatory for RI-Uganda and the focal contact person for Uganda
Revenue Authority. - Write
cheques, prepare vouchers, and authorize/make payments. - Ensure
that cash books are prepared and maintained on a daily basis. - Ensure
that petty cash is managed properly including documentation in petty cash
register, and ensure that minimum cash balance is kept in the office at
all times. - Ensure
payment of payroll and other taxes to Uganda Revenue Authority (URA), in
compliance with Uganda tax regulations - Prepare
financial expenditure statements for the field operations. - Ensure
all backup documentation is properly organized and filed for complete
transparency and audit purposes - Coordinate
and maintain cash forecasting system to ensure that adequate funds are
available to meet monthly working requirements. - Prepare
specific budgets and expenditure forecasts as and when required by
supervisor
Logistics:
- Review
all procurement requests made from program and support staff teams,
ensuring their compliance with RI finance field procedures and that they
fit within the budget. - Ensure
proper functioning of RI’s medical storage warehouse, and transit of
medicines and supplies to clinics. - Ensure
efficient, timely, and quality implementation of procurement, fleet
management, asset management, and all other relevant areas of logistics. - Ensure
proper staff management by direct reports, including support staff at
clinics and RI office and residential premises - Liaise
with the District Logistics Officer, UNHCR, and other relevant
stakeholders as needed for logistics-related issues. - Support
the logistics team to creatively and resourcefully solve challenges
arising in the field on a day-to-day basis. - Ensure
that logistics documentation is properly organized, filed, maintained, and
accessible, both in hard copy and electronically (e.g. requisitions, quotations,
CBA, GRN, Invoices, Payment Authorizations). - Stay
abreast of RI Safety and Security Policies, and act as focal person when
TL/CD is out of Moyo or Uganda. - Stay
abreast of the current events and best practices in the fields of
humanitarian relief and development for operations.
Qualifications, Skills and Experience:
- The
ideal candidate for the Relief International Operations Support
Coordinator job placement should preferably hold a degree in non-profit
management, finance, international relations, human rights, economics, or
related fields. - Significant
(at least 2 years) experience working with an INGO in operations areas, in
increasing positions of reporting and responsibility. - Experience
(2 years) developing and implementing operations and administrative
management activities for an INGO. - Outstanding
leadership and team building skills. - Strong
logistical planning and problem-solving skills. - Highly
organized and systems-oriented. - Experience
with financial program management and analysis. - Experience
living and working in dynamic, insecure environments and with local
communities. - Ability
to live and function at a high capacity within a collaborative
organizational structure. - Ability
to live and work from within a remote post. - Understanding
of the political and cultural context in Uganda and West Nile region - Demonstrated
computer proficiency with MS Office at a minimum, QuickBooks and NetSuite
skills an asset.
How to Apply:
The applicant must send an
application which must include:
application which must include:
- Curriculum
Vitae (CV) - Letter
of Interest (application cover letter) - Photocopies
of documents showing your credentials/qualifications for this position, if
applicable
Address your application to:
Country Director, Uganda
Country Director, Uganda
Please drop your applications
in a sealed envelope, stating the position you are applying for to:
in a sealed envelope, stating the position you are applying for to:
Relief International Office,
Vura Madulu, Moyo Town Council, P.O Box 152
Vura Madulu, Moyo Town Council, P.O Box 152
Or at;
Itula Sub County,
Dongo Center Relief
International Compound.
International Compound.
Email to: UgandaRecruitment@ri.org
(you must indicate the position in the subject line of email)
(you must indicate the position in the subject line of email)
Deadline: 3rd May 2018
For more of the latest jobs,
please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
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