General Manager Job Opportunity – Southgate Properties Uganda Limited

Job Title:          General Manager
Organization: Southgate
Properties Uganda Limited
Duty Station: Kampala,
Reports to: Managing
About US:
Southgate Properties Uganda Limited has been in operation for over ten
years. It is a locally owned real estate Company, where quality is the
priority. Southgate appreciates each client’s needs and aims at giving a
specialized experience and personal satisfaction to clients.
Job Summary: The General
Manager is responsible for the overall management for South Gate Properties
Ltd, and leading all phases of operation of properties, which includes; property
management, building operations, business development and marketing,
supervision & coordination, administration of all daily business operations
including general maintenance, and any related operations of the property. Southgate
Properties Uganda seeks to hire a qualified hands-on General Manager with solid
knowledge and experience in the real estate industry.
Key Duties and Responsibilities:
Construction Operations:
  • Responsible for overseeing all maintenance
    operations and repairs at the properties including emergencies.
  • Schedule construction project in logical
    steps and budget time required to meet deadlines.
  • Confirms timely, efficient completion of
    all service requests.
  • Inspect and review construction projects
    to monitor compliance as per approved and detailed contracts and plans
  • Obtain all permits and licenses for
  • Oversees construction, make
    recommendations to eliminate potential problems and improve building
  • Ensures that proper key control systems
    and procedures are in place at all times.
  • Ensure safety of all key construction
    agreements and plans for reference by the Board.
Property Management
  • Responsible for the physical management of
    the property.
  • In charge of performing preventative
    property maintenance to keep the property functioning in top condition.
  • Keep large network of reliable service
    providers e.g. plumbers, electricians, carpenters and other contractors.
  • Manage all contracted services to support
    the property.
  • Scheduling regular property inspections
    and address operational requirements of the properties.
  • Ensure the entire building complex is in
    excellent appearance and well-maintained. All facilities, equipment, and
    material is in excellent order and working condition.
Marketing and Business Development
  • Ensure professional, efficient and
    profitable marketing and promotional operations of the facility.
  • Manage the day to day business operations
    and solicit new sources of revenue on & off the venue property.
  • Overall operations management of the
    facility, including purchasing, policy and systems administration,
    booking, finance, food & beverage, maintenance,
  • Ensure development, coordination and
    management of all aspects and strategies for the facility.
  • Ensure the properties are positioned for
    future growth by understanding market changes such as demographics,
    competition, community and governmental issues, as well as, economic
    development plans.
  • Developing emergency response plans for
    all facilities.
  • In consultation with the property owner,
    setting rent levels.
  • Handling Leases – setting the length of
    the lease and making sure it has all the necessary provisions to protect
    the owner.
  • Collecting Rent to ensure optimal cash
    flow and strictly enforce on-time payments and late fees penalty where
  • Finding and screening the tenant, provide
    good customer care and service.
  • Handling complaints, emergencies and deal
    With Evictions – in case of breach of the terms of a lease.
  • Develop proactive solutions to
    client/tenant requirements
Supervisory Function
  • Provide oversight and supervision of all
    staff including, Security.
  • Making sure all other employees and contractors
    are doing their job.
  • Demonstrate leadership in words and
    actions, including training, assigning work, performance appraisal and
    corrective action, addressing issues head on.
  • Ensure that Company Policies and
    Procedures are being followed correctly and consistently by staff.
  • Ensure timely and accuracy of any forms
    and reports.
  • Looking after vacant properties to make
    sure there is no vandalism and perform routine maintenance.
Human Resource Support
  • Schedule working of on-site staff.
  • Train and develop subordinates
  • Motivate by giving consistent feedback
  • Conduct staff meetings.
  • Ensure Performance Evaluations in
    accordance with agreed review cycles.
  • Identify development gaps in all direct
  • Administer disciplinary action when
    necessary and document accordingly with Human Resources
Financial Reporting and Budgeting
  • Ensure oversight supervision of finances
    and budgets for the facility and maintaining all pertinent records.
  • Ensure timely & accurate preparation
    and submission of the financial reports required on weekly, monthly,
    quarterly and annual basis.
  • Prepare and manage each property/facility
    annual capital and operating expense budgets
  • Forecast appropriately and anticipate
    future windfalls and risks to the budget.

Qualifications, Skills and
  • The applicant must hold a Master’s degree
    and preference for  a Business-related degree.
  • At least five years of experience at
    managerial level
  • Proven skills in Client and Staff
    relations management.
  • Experience working with budgets,
    work-plans, and supervising company property operations;
  • Experience in financial analysis,
    forecasting and Strategy.
  • Strong ability to lead and influence a
    diverse group of people
  • Strategic business orientation while
    maintaining attention to detail
Key Skills and Competencies:
  • Superior customer service skills
  • Leadership & Negotiating Skills
  • High standards of integrity
  • Knowledge of Landlord-Tenant Law
  • Excellent Communication &
    interpersonal Skills
  • Marketing & Business Development
  • Report writing skills
  • Strong work ethic and flexibility
  • Strong analytical and result‐oriented
  • Excellent Organizational & computer
  • Excellent listening & problem-solving
    skills – advanced ability to self-manage
  • Accounting skills and Ability to handle
    multiple and conflicting priorities with strict deadlines.
How to Apply:
All suitably qualified and interested candidates should ONLY send a cover
letter, updated CV with at least three references and a daytime telephone via email
to:; Please indicate the position name in the
email subject line.
Deadline: 15th April 2018 at
NB: South gates
Properties Ltd is an Equal Opportunity Employer.
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