Job Title: Workshop Receptionist
Organization: Mobikey
Duty Station: Kampala,
Uganda
Uganda
About Us:
Mobikey is the official
importer for the Ugandan market of MAN Truck & Bus AG, one of the leading
international suppliers of commercial vehicles and transport solutions. We
offer new and used trucks and buses, full service support and MAN genuine spare
parts. MAN vehicles are characterized by a high degree of craftsmanship,
emphasized cost-effectiveness, reliability and durability in the toughest
operating conditions. Our goal is that besides reliable and efficient vehicles,
high standards of business and staff competence ultimately results in even
better service for all users of MAN vehicles.
importer for the Ugandan market of MAN Truck & Bus AG, one of the leading
international suppliers of commercial vehicles and transport solutions. We
offer new and used trucks and buses, full service support and MAN genuine spare
parts. MAN vehicles are characterized by a high degree of craftsmanship,
emphasized cost-effectiveness, reliability and durability in the toughest
operating conditions. Our goal is that besides reliable and efficient vehicles,
high standards of business and staff competence ultimately results in even
better service for all users of MAN vehicles.
Job Summary: The
Workshop Receptionist – Mobikey will schedule maintenance and repair
appointments through adequate liaison with workshop Supervisor, charge-hand,
parts-man and clients, ensuring that booking in and out procedures are in place
and that all documentation requirements are followed.
Workshop Receptionist – Mobikey will schedule maintenance and repair
appointments through adequate liaison with workshop Supervisor, charge-hand,
parts-man and clients, ensuring that booking in and out procedures are in place
and that all documentation requirements are followed.
Key Duties and Responsibilities:
- Be
fully familiar with and ensure compliance, within the scope of the
receptionist’s duties, with the requirements of Contracts Vehicle
Maintenance Policy. - Responsible
for maintaining the scheduled maintenance planning board, ensuring that
vehicles and ancillary equipment are maintained to the appropriate
frequencies. - Apply
the scheduled maintenance booking process, circulating appointments to
clients so that they are aware of what vehicles are due and when they are
required. - Produce
vehicle inspection sheets, completing the header boxes as required,
ensuring that mechanics have them available prior to commencing the work
and coordinating any outstanding repairs or specific tasks which are to be
incorporated. - Handle
client enquiries regarding the progress of maintenance and repairs. - Maintain
the workshop diary and out of service log. - Keenly
monitor and measure progress on work performed by sub-contractors. - Identify
warranty claims, where appropriate, and ensure they are maximized and
progressed commercially. - Progress
Driver Defect Reports, highlighting the requirements to the workshop
supervisor or charge-hand. - Raise
all job sheets. - Ensure
the accuracy and completion of all statutory maintenance documentation
completed by mechanics i.e. inspection sheets, driver defect reports, job
sheets, etc. and that it is properly filed for the required retention
period. - Operate
computer terminals, including direct input into computerized stores system
and timesheets into costing system. - Provide
information to HQ staff, Income and Creditors Sections. Complete Cheque
requests for MOT testing, etc. - Collect
and return vehicles, as required. - Liaise
closely with Workshop Supervisor, charge-hand and parts-man as required.
Qualifications, Skills and Experience:
The applicant should have
relevant skills, qualifications and experience
relevant skills, qualifications and experience
How to Apply:
All candidates should send
their Email applications to [email protected]
with the subject clearly marked: ‘Client- Job Title’. E-mails that exceed 2MB
will not be considered.
their Email applications to [email protected]
with the subject clearly marked: ‘Client- Job Title’. E-mails that exceed 2MB
will not be considered.
Deadline: 27th April 2018
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