Fresher IT Support/Android Assistant Career Jobs – Living Goods (LG)

Title:              IT Support/Android Assistant
Organisation: Living
Goods (LG)
Duty Station: Kampala,
About US:
Living Goods (LG) seeks to
improve the lives of tens of millions of underserved customers by
revolutionizing the way community health is delivered in the developing
world.  To do this, Living Goods not only grows its own business
operations, but also dramatically magnifies its impact through large-scale
partnerships.  Living Goods supports networks of ‘Avon-like’
micro-entrepreneurs who go door-to-door teaching families how to improve their
health and wealth while selling affordable, high-impact products like basic
medicines, fortified foods, water filters, clean cook stoves, and solar lights.
Job Summary: The IT
Support/Android Assistant will implement and support Living Goods’ mission
critical mobile tools.
Key Duties and Responsibilities:
The Android Assistant will be
responsible for:
  • Setup
    of equipment including android phones for the Android application training
  • Implement
    mobile application upgrades as required
  • Support
    rollout of new applications
  • Keep
    a detailed record of branch systems and mobile devices/application issues
    for purposes of reference and implementing improvements
  • Support
    branch staff and Regional Android Field Officer at in-services trainings
    and field visits.
  • Perform
    other professional duties as identified within the context of the role as
    directed by the organization.
Key Performance Indicators/ Performance Goals:
  • Timely
    resolution and sign-off of issues
  • Timely
    closure of incidents and fast resolution of issues.
  • Elimination
    of errors and/or rework during update execution

Qualifications, Skills and Experience: 
  • The
    ideal candidate for the Living Goods IT Support/Android Assistant job
    should hold a certificate in IT or Computer Science.
  • Experience
    operating and troubleshooting Android smartphones a must.
  • Willingness
    to travel in the field.
  • Strong
    customer focus
  • Ability
    to manage and prioritize many open cases at one time
  • Excellent
    listening and questioning skills, combined with the ability to interact
    confidently with clients to establish what the problem is and explain the
  • Ability
    to prioritize your workload
  • Excellent
    verbal communications skills in both English and one vernacular language.
  • Ability
    to work in a team and independently.
How to Apply:
All suitably qualified and
interested candidates are strongly encouraged to apply online at the web link
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