Entry Level UN Resettlement Assistant (Senior Receptionist) Job Careers – United Nations High Commissioner for Refugees (UNHCR)

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Organisation: United
Nations High Commissioner for Refugees (UNHCR)
Duty Station: Kampala,
Uganda
Position Number: UNOPS
27
Vacancy Notice Number: UNOPS-030/2018
Reports to: Senior
Resettlement Officer
Post Grade: LICA4
About UNHCR:
The Office of the United
Nations High Commissioner for Refugees was established on December 14, 1950 by
the United Nations General Assembly. UNHCR’s mandate under the Statute of the
Office of the United Nations High Commissioner for Refugees is to lead and
co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.
Job Summary: Overall
Resettlement co-ordination and management in Uganda is under the authority and
supervision of the Senior Resettlement Officer, Julia Zajkowski. Routine
management of resettlement activities is primarily accomplished through two
Resettlement Officers who divide responsibilities along geographic lines. The
Resettlement Officer in Kampala (Gemma Woods), manages and supports
resettlement activities in the urban center of Kampala and covers Sub Office
Hoima and Sub-Offices in Northern Uganda (Adjumani, Arua, Moyo and Yumbe). The
Resettlement Officer in Sub-Office Mbarara (Elizabeth Chege), manages
resettlement activities in the settlements of Nakivale, Kyaka, Oruchinga and
Rwamwanja.
Key Duties and Responsibilities: 
  • Conduct
    interviews with refugees in the resettlement process, taking detailed
    histories of events in the country of asylum and country of origin
  • Assess
    cases against requirements of 1951 Refugee Convention and resettlement
    criteria and analyse protection needs, resettlement needs and refugee
    claims
  • Produce
    high quality and persuasive RRFs for submission to resettlement countries
  • Conduct
    counselling with refugees in the resettlement process, including
    counselling against fraud
  • Update
    proGres and physical files appropriately with action taken on cases
  • Correctly
    identify and flag cases which require additional support / follow up by
    other units and refer cases as needed
  • Perform
    any other tasks as required
Key Performance Indicators:
  • The
    Resettlement Associate will be required to complete 5 RRFs per week for
    submission to the reviewing officer
  • Awareness
    of the importance of preventing fraud and ways to mitigate risks.
  • Strong
    interpersonal skills and ability to work effectively in teams;
  • Ability
    to work in stressful situations;
  • Ability
    to conduct assessments and identify protection risks of individuals and
    groups;
  • Awareness
    of gender issues and how to apply a rights- and community-based approach
    to identify and respond to specific needs;

Qualifications, Skills and Experience:
  • The
    ideal candidate for the United Nations UNHCR Resettlement Assistant
    (Senior Receptionist) job opportunity should hold an academic degree in
    relevant area (e.g. social sciences, law, etc.)
  • At
    least two years of work experience in relevant work area (e.g. conducting
    social assessments, individual case advocacy, working with refugees in a
    resettlement context etc.)
  • Excellent
    drafting skills in English is required.
  • Knowledge
    of and/or preparedness to become familiar with and abide by UNHCR’s
    principles, Code of Conduct and humanitarian goals;
  • Knowledge
    of the international legal framework governing refugees, asylum seekers,
    internally displaced persons and statelessness;
  • Knowledge
    of UNHCR guidelines on refugee status determination and resettlement.
  • Excellent
    interviewing and counselling skills especially skills interviewing vulnerable
    persons-highly desirable.
  • Excellent
    drafting and analytical skills;
  • Experience
    giving advice on resettlement guidelines / policy – highly desirable;
  • Previous
    experience in the area of refugee resettlement – conducting refugee
    resettlement assessments and submissions – highly desirable.
How to Apply:
All interested candidates who
wish to join the United Nations High Commissioner for Refugees (UNHCR) in the
aforementioned capacity are encouraged to click on the link below and follow
the application instructions after reviewing the job details.
Deadline: 29th April 2018
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