Manager, Agent Business Development Employment Opportunity – Stanbic Bank

Organisation: Stanbic Bank
Duty Station:  Kampala, Uganda
About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings
Limited which is in turn owned by Standard Bank Group Limited (“the Group”),
Africa’s leading banking and financial services group. The Standard Bank Group
is the leading banking group focused on emerging markets. It is the largest
African banking group ranked by assets and earnings. Stanbic Bank Uganda
Limited is the largest bank in Uganda by assets and market capitalization. It
offers a full range of banking services through two business units; Personal
and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Manager, Agent
Business Development will build Agency Banking market position by recruiting
strategic agents, enhancing services offered and pricing these services
competitively, to drive growth in transaction volume, revenue and profitability.
Key Duties and
Agent network growth: Identify, negotiate, contract and form
and manage distribution partnerships with Businesses that have existing
distribution outlets.
Agency banking competitive positioning: Conduct competitor
technology, product, service, pricing and commissions analysis and implement
competitive product, service, pricing and commissions structure to ensure the
bank is abreast or ahead of industry.
Agency banking usage and profitability growth: Drive usage and
profitability by implementing effective promotional activities with agents and
branches including market storms, road shows, promotions and awareness drives
Agency banking feature enhancement
  • Identify opportunities for enhancement of
    agency banking services to better meet customer needs and generate
    additional revenue streams
  • Work with product, IT and business teams
    develop and implement service enhancements
Key Performance Indicators:
  • Number of active Agents vs target
  • Competitor product, service, pricing and
    commissions analysis
  • Competitive product, service, pricing and
    commissions structure.
  • Effective promotional activities with
    agents achieving set targets
  • Agency banking profitability, revenue and
    transactions against target.
  • Agency banking feature enhancements
    implemented vs target

Qualifications, Skills and Experience: 
  • The ideal candidate for the Stanbic Bank Manager,
    Agent Business Development job placement should preferably hold a Degree
    from a recognized institution
  • Effective Business Communication: The
    ability to communicate information and ideas in a clear and concise manner
    appropriate for the audience in order to explain, persuade, convince and
    influence others to achieve the desired outcomes.
  • Campaign Management: The ability to plan,
    create, track, store, distribute, analyse results and reports on
    communication, branding or advertising campaigns.
  • Product Knowledge: Knowledge and
    understanding of the features, benefits and pricing of the products and
    services on offer to personal banking customers across multiple customer
  • Customer Understanding: The ability to
    analyse customer needs by engaging with them, analysing their personal
    financial objectives as well as their current financial position.
  • Banking Process and Procedures: Sound
    knowledge of the Bank’s laid down policies and procedures as it relates to
    the processing of customer transactions.
  • Heart of Customer Experience: Within the
    Standard Bank Customer Experience Framework, the ability to treat the
    customer with respect and dignity, at a personal level, in a positive and
    friendly manner.
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking
Groups, Standard Bank in the aforementioned capacity are encouraged to Apply
Online by visiting Link below.
Deadline: 23rd March 2018
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