Job Title: Relationship Manager (3 Job
Placements)
Placements)
Organization: National Social Security Fund (NSSF)
Duty Station: Kampala, Uganda
Reports to: Branch Manager
About US:
The National Social Security Fund (NSSF) is positioning itself to be
the Social Security Provider of Choice in Uganda. Our belief at the Fund is
that each employee contributes directly to the growth and success of the
business and each employee is expected to take pride in being a member of the
team.
the Social Security Provider of Choice in Uganda. Our belief at the Fund is
that each employee contributes directly to the growth and success of the
business and each employee is expected to take pride in being a member of the
team.
Job Summary: The Relationship
Manager will be tasked with growing
contribution collections and membership in the jurisdictional zones of operation.
The incumbent will be creating and
cementing relationships with employers in the operational zones in order to
achieve full and timely compliance. The jobholder will be tasked with
implementing customer-centric practices to the members and employers in the
operational zones in line with the NSSF Act geared at improving
compliance levels.
Manager will be tasked with growing
contribution collections and membership in the jurisdictional zones of operation.
The incumbent will be creating and
cementing relationships with employers in the operational zones in order to
achieve full and timely compliance. The jobholder will be tasked with
implementing customer-centric practices to the members and employers in the
operational zones in line with the NSSF Act geared at improving
compliance levels.
Key Duties and Responsibilities:
- Develop
the work plan for the designated Zones for approval by the Branch Manager
and seeking approval from the Branch Manager in terms of resources
required - Comb
the area/zones of jurisdiction and register all new employers and
unregistered contributing employees - Cause
the payment of contributions by all eligible employers in the area/zones
of operation - Visit
all employers and growing the collections base and membership while
cementing relationships with employers. - Deploy
the C-speed mobile tool to all employers in the area/zones of
jurisdiction. - Inspect
employers’ records and premises to ascertain compliance and take
appropriate action. - Arrange
and conduct sensitization addresses to employees in the zones of
operation - Identify
defaulting employers; negotiate with them; gather evidence; recommend
audit; Preparing reports for legal proceedings and recommending to the
Branch manager cases for litigation action; provide - Witness
in courts of law. - Compile
regular activity reports on contributions payment and suspense clearance
status of all employers/members in the areas/zones of operation - Issue
up to date and accurate member statements of accounts to all employees
in the zone and responding to employer/member statement - Queries
and following up to ensure that these are resolved in time - Perform
any other related operational duties as may be required by the Branch
manager or any other supervisor
Qualifications, Skills and Experience:
- The ideal candidate for the NSSF Relationship
Manager job opportunity must hold a Bachelor’s degree - Two years’ experience in performing operational work in the financial
or social services sector. - Problem
solving and analytical skills - Judgement
and decision making - Planning
and Organisational skills - Resilience
skills - Good
oral and written communication skills (report writing skills) - Driving
skills - IT
skills – MS Word, MS Excel Outlook - Interpersonal
skills and presentations skills - Influencing
skills - Teamwork
- Debt
collection skills - Investigation
skills
How to Apply:
All suitably qualified and interested candidates should send copies of
application letters, detailed CVs and academic credentials addressed to the
Head of Human Resources & Administration, and delivered to the Registry on
13th Floor Workers House for registration and onward transmission.
application letters, detailed CVs and academic credentials addressed to the
Head of Human Resources & Administration, and delivered to the Registry on
13th Floor Workers House for registration and onward transmission.
NB: Please note that canvassing or lobbying will lead
to automatic disqualification of the candidate.
to automatic disqualification of the candidate.
Deadline: 9th March 2018
For more of the latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
find us on our facebook page https://www.facebook.com/UgandanJobline