UN Data Management / IT Associate Jobs – United Nations High Commissioner for Refugees (UNHCR)

Organisation: United Nations High Commissioner for Refugees (UNHCR)
Position No.: UNOPS 1 
Vacancy Notice: 007/2018
Duty Station: Uganda
About UNHCR:
The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute of the Office of the United Nations High Commissioner for Refugees is to lead and co-ordinate action for international protection to refugees; seek permanent solutions for the problems of refugees and safeguard refugee rights and well-being. UNHCR has an additional mandate concerning issues of statelessness, as it is given a designated role under Article 11 of the 1961 Convention on the Reduction of Statelessness.
Job Summary: The Data Management/IT Associate will support the registration exercise particularly in the areas of biometric enrolment and the issuance of documentation for each individual.
Key Duties and Responsibilities:
  • Manage the use, maintenance and technical support of databases used in the operation, input and verifications production of standard and ad hoc reports.
  • Provide support in on-site needs assessment and installation and maintenance of UNHCR Telecommunications and IT equipment.
  • Install and configure the most appropriate type of UNHCR IT and Telecommunications systems (HF, VHF, UHF, Microwave Links, Telephony, and satellite systems) to meet the field and emergency operations immediate ICT needs
  • Ensure that the equipment under his/her responsibility is in good working condition, by inspecting regularly the hardware and installations. If required, arrange promptly repairs or replacement as necessary according to established procedures.
  • If applicable, keep a proper inventory level of all sites spares and return spare parts for repair/replacement.
  • Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring
  • Provide technical briefing/training on the equipment to local ICT resources and users, including IPs, UNHCR registration tools, ensuring that they are able to maintain/use the equipment.
  • Provide support in the development and configuration of IT and Telecom Equipment/Kits used in field operations and emergencies.
  • Prepare and submit statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management.
  • Provide training, as necessary, to UNHCR staff as well as staff-members of implementing partners in relevant aspects of data management.
  • Registration Data exchange oversight.
  • May be required to coordinate with the GIS officer to ensure that data collection is compatible with GIS.
Key Performance Indicators:
  • The data management and IT associate is responsible for the management of data collection and reporting activities in field operations and provides reliable and timely ICT services on the application and infrastructure of UNHCR standard ICT services in the Area of Responsibility (AoR). S/he receives technical guidance from ICT and data management Officers responsible for the data management and Telecom/IT infrastructure in the registration operation.
  • The Office has reliable and up-to-date data on persons of concern.
  • Standard and ad-hoc reports are produced. Trends and patterns of data are analysed and interpreted.
  • UNHCR Country offices in the AoR have modern and cost-effective ICT systems.
  • UNHCR ICT equipment and data are protected
  • Archive and backup database systems ensure security of databases, perform database administrator functions.
  • Assist in development of new applications/Databases needed by the UNHCR Offices/Units in area of responsibilities in order to perform their tasks smoothly.
  • Ensure that the client databases are up-to-date by identifying and keeping what is relevant and accurate in an accessible manner.
  • Perform other duties as required.

Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations UNHCR Data Management/IT Associate job opportunity should have completed Secondary Education with certificate/training in Information Technology & Database Management. University degree is desired
  • At least six years of previous relevant experience.
  • Excellent knowledge of computer software and database applications.
  • Knowledge of computer application packages such as MS Office.
  • Previous supervisory/management experience.
  • Knowledge of any of the languages spoken by the refugee communities.
  • Additional training skills.
  • Knowledge of UNHCR programmes and activities.
  • Technical GIS knowledge.
  • Hands-on experience with wireless and VoIP systems, electricity, generators, lightning protection an asset.
  • Fluency in English and local language
How to Apply:
All interested Ugandan nationals who wish to join the United Nations High Commissioner for Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the link below and follow the application instructions after reviewing the job details.
Deadline: 2nd March  2018
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