Supervisor Cente – Mobile Loans (Back Office) Jobs – Centenary Bank

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 Job
Title:              Supervisor Cente-Mobile Loans
(Back Office)
Organization: Centenary
Bank
Duty Station: Kampala,
Uganda
Reports to: Manager
Micro Credit
About US:
Centenary Bank is the leading
Commercial Micro Finance Bank in Uganda serving over 1,300,000 clients (a
quarter of the banking population) in 58 branches spread countrywide. We are
one of Uganda’s top three financial organisations, employing more than 1,900
people. Joining Centenary Bank is an opportunity to use your skills and
experience in tackling real world problems.
Job Summary: The Supervisor
Cente-Mobile Loans (Back Office) is responsible for supporting and implementing
strategies to grow the Bank’s Cente-mobile loans’ credit portfolio, in line
with the Bank’s business plan and policies.
Key Duties and Responsibilities:
Monitoring:
  • Conduct
    monitoring of successful cente-mobile transactions
  • Implement
    of mechanisms to support the recovery of customer cente-mobile loan
    payments
  • Monitor
    the Cente-mobile loan portfolio quality for the bank and follow up
    recovery of delinquent loans according to the targets given and in line
    with credit policy and regulatory framework.
  • Regularly
    monitor and review Cente-mobile loans deductions to ensure timely and work
    closely with Business Technology for purposes of maintaining a quality
    portfolio.
  • Evaluate
    Cente-mobile loan portfolio quality through preparation of a trend
    analysis report on a monthly basis and advise on corrective actions
Customer Management: Analyse customer complaints from call centre
and provide timely feedback.
Reconciliation:
  • Work
    closely with other stakeholders to ensure that SLA’s are met
  • Reconcile
    BR (Banker’s Rim) & CBS (Core banking system) to ensure accuracy
  • Engage
    with Finance and Business Technology to reverse or post any transactions
    in the Global suspense account
  • Conduct
    aging and provisions to avoid income leakages.
Reporting:
  • Prepare
    monthly, quarterly and weekly reports on the Cente-mobile loan uptake
    trends
  • Generate
    periodic reports on Cente-mobile loan portfolio performance and related
    corrective initiatives undertaken.



Qualifications, Skills and Experience: 
  • The
    applicant for the Centenary Bank Supervisor Cente-Mobile Loans (Back
    Office job placement must hold a first degree in any business related
    field.
  • At
    least three years’ experience in credit operations in a financial
    institution.
  • Very
    strong knowledge in computer especially EXCEL and data management
  • Very
    good skills in credit recovery with average NPR of not more than 3% for
    the last 3 years
  • Negotiation
    and persuasion
  • Knowledge
    of banking practices and regulatory requirements.
  • Good
    understanding of key business processes and related risks and controls
  • Knowledge
    of fraud risks in the baking environment.
  • Good
    Financial analytical skills
  • Good
    communication and Interpersonal skills
  • High
    degree of integrity and confidentiality.
Note:  Pass degrees
are not eligible
How to Apply:
All candidates who desire to
join Centenary Bank should send their applications by following the
instructions below; downloading an application form for employment, download
here, filling it and enclosing an application letter, Curriculum Vitae
(CV) with three professional referees and copies of academic
testimonials/certificates and send the application to:
General Manager Human
Resources, Centenary Bank, P.O. Box 1892 — Kampala, Uganda.
Note: While
we thank all applicants for your interest. Only shortlisted applicants will be
contacted. Only shortlisted applicants will be contacted.
Deadline: 20th February, 2018
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