The Ugandan Jobline

• Manages
  how the Client Relationship Management (CRM) tool is structured and used,
  and how data actually gets into and out of the system.
• Takes
  administrative steps in making sure that all automated reports, request,
  directions are followed optimally as the CRM directs. And reports directly
  to the Chief engagement officer.
• Makes
  modifications to the CRM to meet its expected deliverables.
• Policing/security
  of organization data, which is entered by a number of assigned CRM users.
• Devise
  promotional campaigns with the aim of acquiring and retaining partners
• Manage
  the implementation, tracking and measurement of marketing campaigns
• Brief
  and oversee the work of media managers and content developers, such as
  designing, animating, and writing for the campaign activities.
• Work
  within a budget and report any overspend
• Write,
  edit and proofread copy for promotional materials within marketing
  campaigns
• Ensure
  that the organization’s brand and identity is adhered to in campaigns and
  in all communication channels
• Deliver
  regular reports of campaign results and evaluation of KPIs
• Maintain
  regular measurement of the ROI of campaigns
• Ensure
  accuracy of marketing materials and provide formal sign off if necessary
• Collect
  and use data to inform new campaigns and the evaluation of existing
  campaigns
• Administer
  that campaigns are concurrent to what is on website(s)
• Keep
  abreast of current trends in marketing
• Responsible
  for monitoring, communicating, and maintaining customer engagement through
  social media. The manager will help inspire, manage, and maintain positive
  reputations while properly addressing any negative publicity.
• Responsible
  for reviewing customer feedback on social media and review websites.
  Monitor and respond to social reviews and engagement Maintain listings on
  search engine and ratings/review sites
• Facilitate
  and monitor online product and company reviews and endorsements Track,
  analyze and report online reputation results.
• Identify
  and provide insight for trends, product questions, opportunities, and
  escalation issues to appropriate teams Manage and solicit university
  reviews to identified social communities
• Evaluate
  the viability of a Brand Ambassador or like program Prepare clear, concise
  and professionally written public responses to customer feedback left on
  social media and review websites.
• Creation
  of graphics, videos and GIF’s that will elicit the required attention.
• Translate
  concepts, messages and stories into engaging and memorable design
  solutions.
• Partner
  with content development team to support campaigns and projects with
  visuals for digital newsletters, infographics, social media and websites.
• Use
  data visualization to convey complex information to external and internal
  audiences.
• Work
  closely with project team to ensure smooth project workflow from concept
  through delivery.
• Stay
  abreast with industry trends and best practices

• Previous
  experience in running ads, PPC campaigns across major ad network under
  industry standard rates
• Growth
  enlisting across major ad networks most especially on Facebook, Twitter
  and Instagram.
• Familiarity
  with online review sites and their content guidelines
• Experience
  in online reputation management plus required experience in utilizing
  social listening tool
• Excellent
  written and communication skills (i.e. grammar, formatting).
• Proven
  ability to work independently as well as cross functionally with a team
  Must be organized, detail-oriented and possess strong problem-solving
  skills On-site and off-site
• Search
  Engine Optimization (SEO) knowledge and in practice.
• Ability
  to multi-task and work in a fast-paced environment
• Excellent
  verbal, written and visual communications, presentation and motivational
  skills; polished interpersonal and influencing skills
• Highly
  innovative, entrepreneurial and collaborative.
• Creative
  from an idea perspective, with an eye for design and an understanding of
  the power of storytelling; an understanding
  and proven experience engaging with and motivating people.
• Self-motivated
  and self‐managing
• Keen
  attention to detail.
• Organized
  and process-­‐oriented
• The
  ideal candidate will be process-oriented, pay close attention to details,
  and have analytical thinking skills. Additionally, this role will require
  in-depth knowledge of internal sales, marketing, and business processes.
• The
  ideal candidate will be pro-active and capable of handling multiple
  processes.
• Ability
  to deliver high quality work quickly even under time pressure.
• Take
  up high levels of engagement
• Proficient
  in Google Analytics Experience with social listening tools a plus.
• Experience
  with web and motion graphics tools (e.g., After Effects, Dreamweaver,
  Muse).
• Experience
  with copy writing for animation, graphic or video projects
• Proficiency
  in related creative disciplines such as photography, motion graphics, 3D
  animation and video production
• Experience
  with UX/UI concepts, digital media design or digital email/newsletter
  design.
• Experience
  with media asset management tools (e.g., Cumulus)

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