Job Title: Operations Manager
Organisation: Airtel
Duty Station: Kampala,
Uganda
Uganda
Reports to: Airtel
Money Director
Money Director
About Airtel:
Airtel was launched in Uganda
in 1995 and is Uganda’s most innovative mobile phone operator, which has
introduced many “firsts” in the telecommunication sector such as: Pre-paid
plans, Post-paid plans, International roaming, Dedicated customer care, One
rate to all networks, Fax and Data, Call forwarding, Per second billing,
Freedom Forever and Mobile Top up. Airtel in Uganda is a great success
story in Uganda. Our customer base has grown tremendously – so has our coverage
– and our service quality is unsurpassed in the market.
in 1995 and is Uganda’s most innovative mobile phone operator, which has
introduced many “firsts” in the telecommunication sector such as: Pre-paid
plans, Post-paid plans, International roaming, Dedicated customer care, One
rate to all networks, Fax and Data, Call forwarding, Per second billing,
Freedom Forever and Mobile Top up. Airtel in Uganda is a great success
story in Uganda. Our customer base has grown tremendously – so has our coverage
– and our service quality is unsurpassed in the market.
Job Summary: The Operations Manager will be responsible
for the formulation and implementation of Airtel Money products and services.
for the formulation and implementation of Airtel Money products and services.
Key Duties and Responsibilities:
- Ensure
compliance and adherence to Airtel Money laid down processes and
procedures, and drive the required process reviews. - Understand,
follow and demonstrate compliance with all relevant internal and external
rules, regulations and procedures. - Support
the stability of the platforms and other applications that support the
Airtel Money products and services. - Deliver
against the Airtel Money revenues and active customer base as per set
targets - Keenly
track and monitor performance of shared services sections to ensure
targets are met, e.g. technical & customer service. - Drive
employee productivity through engagement, facilitation, and training.
Qualifications, Skills and Experience:
- The
ideal candidate for the Airtel Money Operations Manager should hold a
Bachelor’s degree in business related field. - At
least ten years of working experience, with at least 5 years at a senior
management level. - Great
numerical skills. - Back-office
team management. - Strong
and relevant Banking Knowledge and specific experience in banking
operations. - Technical
skills for mobile money platform management. - Channel
management skills.
How to Apply:
All suitably qualified and
interested Candidates are invited to send their updated CVs, academic
qualifications with a day phone contact, address and an email address to – The Resourcing
Team via Email to: [email protected]
interested Candidates are invited to send their updated CVs, academic
qualifications with a day phone contact, address and an email address to – The Resourcing
Team via Email to: [email protected]
Deadline: 28th February 2018
NB
- Attach copies of all academic documents.
- Soliciting of influence of any nature
will lead to an automatic disqualification. - We regret that only short listed
candidates will be contacted. Applicants who do not hear from us 2 weeks
from the closing date should consider their applications unsuccessful.
For more of the latest jobs,
please visit https://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline
please visit https://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline