The Ugandan Jobline

• Integrate
  CEA into National Society strategies, frameworks, policies and plans,
  setting out how CEA activities and approaches will be implemented while
  also identifying who is responsible and the necessary budget and
  timelines;
• Integrate
  CEA approaches and activities into programme plans and operations,
  outlining how CEA will be implemented at each stage of the programme or
  disaster cycle;
• Integrate
  CEA into M&E processes for the programme, ensuring communities are
  consulted and feedback is regularly collected and documented to understand
  levels of satisfaction with the project. Programmes should be adapted
  throughout implementation based on this feedback.
• Raise
  awareness of the importance of CEA with senior management, staff and
  volunteers through presentations and briefing sessions;
• Plan,
  manage and deliver CEA training to staff and volunteers;
• Ensure
  all staff under your management have reviewed the CEA minimum actions,
  guide and toolkit and that all volunteers have been briefed on and signed
  the code of conduct.

• Ensure
  programme staff and volunteers have a full understanding of the
  communities they are working with, including the community dynamics, culture
  and power relations between different groups;
• Share
  and discuss timely, accurate and relevant information regularly with
  communities, about programme activities and progress, using the best
  communications approaches to engage with different groups;
• Provide
  communities with opportunities to participate in and guide Red Cross Red
  Crescent programmes and operations, from assessment through to evaluation;
• Ensure
  all volunteers working on a programme or operation receive basic
  communication and complaint handling skills training;
• Develop
  strong and open relationships with key community stakeholders and
  establish community committees or representatives if needed, ensuring they
  fairly represent the full cross-section of the community, including men,
  women, boys, girls and vulnerable groups;
• Ensure
  selection criteria is discussed with the community and communicated
  clearly to everyone;
• Establish
  a formal mechanism to capture, monitor, respond to and act on feedback and
  complaints from communities. This mechanism must be designed with input
  from community members to ensure it is safe, non-threatening, and
  accessible to all (including women and men, boys and girls, and vulnerable
  and marginalised groups);

• Ensure
  assessments include questions on peoples’ information needs and preferred
  communication approaches;
• Based
  on community feedback and assessment data, identify and utilise the best
  communication approaches to provide communities with relevant and
  actionable life-saving and life-enhancing information.
• Carry
  out regular checks as part of monitoring to ensure information shared with
  communities is understood, relevant and useful and update as necessary.

• Based
  on community feedback and assessment data, identify and utilise the best
  communication approaches to support communities to address and change
  unhealthy and unsafe practices;
• Supports
  programmes and operations to adopt innovative approaches to better
  understand and engage with communities on key health and behaviour change
  issues;
• Carry
  out regular checks as part of monitoring to ensure behaviour and social
  change approaches are appropriate and having an impact on communities and
  adapt as necessary.

• Support
  communities to identify the key issues that affect them and raise these
  with decision and policy-makers;
• Represent
  the needs of communities at meetings and workshops with decision and
  policy-makers

• The
  ideal candidate for the Uganda Red Cross Society (URCS) Officer,
  Beneficiary Accountability/Community Engagement and Accountability job
  opportunity should preferably hold a Bachelor’s degree in Social Sciences,
  Development Studies, Statistics, or Economics or a related field from a
  reputable organisation;
• Post-Graduate
  qualification in monitoring and evaluation, Project Planning and
  Management, Health information science will be an added advantage.
• At
  least three years of relevant experience in community engagement and
  implementation of humanitarian and development projects from a reputable
  NGO organization;
• Training
  in Emergencies and Relief operations/ Disaster Risk Reduction will be of
  added advantage;
• Analytical
  Skills
• Data
  analysis and reporting skills.
• Public
  speaking and presentation
• Budgeting
  and budgetary control
• Networking,
  alliance building and stakeholder management
• Negotiation
  skills.
• Team
  building and management.

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