The Ugandan Jobline

• Install
  and configure computer hardware operating systems and applications
• Monitor
  and maintain computer systems and networks
• Talk
  to staff or clients through a series of actions, either face-to-face or
  over the phone, to help set up systems or resolve issues
• Troubleshoot
  system and network problems, diagnosing and solving hardware or software
  faults
• Replace
  parts as required
• Provide
  support, including procedural documentation and relevant reports
• Follow
  diagrams and written instructions to repair a fault or set up a system
• Support
  the roll-out of new applications
• Set
  up new users’ accounts and profiles and deal with password issues
• Respond
  within agreed time limits to call-outs
• Work
  continuously on a task until completion (or referral to third parties, if
  appropriate)
• Prioritize
  and manage many open cases at one time
• Rapidly
  establish a good working relationship with customers and other
  professionals, such as software developers
• Test
  and evaluate new technology
• Conduct
  electrical safety checks on computer equipment
• Support
  both head office and field locations
• Maintain
  and upgrade systems such as internal and external websites, domains and
  third party productivity tools.
• Deployment
  and procurement of staff computers
• Conduct
  internal training for hardware, software and online technology

• The
  ideal candidate for the Raising the Village (RTV) Information Technology
  Officer job placement must hold a Bachelor’s degree in Information
  Technology, Computer Science, Management Information system
• At
  least two to three years of related IT experience
• Proven
  working experience as an IT officer or relevant experience
• Excellent
  knowledge of technical management, information analysis and of computer
  hardware/software systems
• Expertise
  in data centre management and data governance
• Hands-on
  experience with computer networks, network administration and network
  installation
• Ability
  to manage personnel
• Knowledge
  in all computer applications
• Hands
  on experience of Instillation of  
  IT hardware and software
• Strong
  communication skills
• Organization
  skills
• Experience
  or education in the following technologies: Microsoft Windows, Office, Google
  Suite, Dropbox, Teamviewer, Word press, Security (online, software and
  hardware)
• The
  IT officer should be able to travel at least 25% as required.
• Project
  management
• Self-starter

• Properly formatted PDF or Word documents
  are preferred.
• Please indicate your position of
  interest in your email or subject line.
• Resumes received after the deadline will
  still be considered in a future round.

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