Senior Monitoring, Evaluation, Learning & Communication Manager Non-profit Careers – Mercy Corps

Organization: Mercy Corps
Duty Station: Kampala, Uganda
Reports to: Director of
About US:
Mercy Corps is an international non-profit organization which
implements high-quality, analytical development programmes in very difficult
places. Mercy Corps has been operating in Uganda since 2006. It has and
continues to implement programs in Acholi and Karamoja sub regions. Mercy Corps
is taking a community-led, market driven approach to address poverty and food
insecurity needs through interventions that get to the root causes and
contributing factors of economic vulnerability. Donors include the United
States Agency for International Development (USAID), DFID, Mastercard
Foundation, WALMART Foundation, Coca Cola Africa Foundation, US Depart of State
(DOS) /PEPFAR, ECHO and Nike Foundation.
Job Summary: The Senior
Monitoring, Evaluation, Learning & Communication Manager will provide 100%
support to all Mercy Corps country programs in Uganda. The Senior MELC Manager
is a key position in Program quality assurance, accountability, documentation
and learning unit. The unit exists to support program design, implementation
and utilization of information collected at different stages. The position
holder will be responsible for providing the core functions for ensuring strong
MEL performance of programs, coordination of documentation, learning and
communication processes. The position holder will support programs in strategic
planning and execution of monitoring, evaluation, learning and communications
activities, ensuring quality in accordance with accepted standards, providing
essential feedback for learning, accountability and decision making. S/he will
be responsible for providing internal capacity building for program staff on
monitoring and evaluation activities as well as review and development of
necessary tools that feed into needs of Mercy Corps, partners and donor
reporting requirements.
Key Duties and Responsibilities:
Working under the supervision of the Director of Programs, the Senior
Monitoring, Evaluation, Learning & Communication Managewill be responsible
for the following key functions. Technical Leadership of DPMELC
  • Provide
    in-country program design, MEL and research planning as well as guide the
    incorporation of all best practices of MEL in proposal design stage
    for effective program management during implementation, and for high
    quality, utility focused evaluations to feed into program design, planning
    and strategy.
  • Provide
    leadership and training to ensure programs meet minimum standards,
    use necessary DPMELC systems and tools to inform and improve each
    individual programs and feed into broader nation-wide DPMELC system,
    country strategy and agency level information system
  • Stay
    abreast with developments in grant/program changes and progress in
    order to advise and recommend tools and strategies to increase program
    performances and results.
  • Provide guidance in developing and
    technical back-stopping from program start-up and planning for new country
    programs Leadership in Program Quality
  • Coordinate
    all program management at Mercy Corps (PM@MC), maintaining documentation
    of minimum standards, assisting with quality assurance processes and
    reviews and coordinating new initiatives (e.g. PQ/MEL Gap Assessments,
    M&E Tech and DIG/AMS) at MC Uganda to fit within the overall DPMELC
    country strategy and the overall agency wide campaign for impact both
    in-country and regional levels.
  • Ensure
    that program design, planning and measurement frameworks includes well
    defined and embedded cross cutting issues to include but not limited to
    gender, conflict and governance, resilience lens, age and sex
    disaggregated data to prove and improve program management quality
    Internal and External Coordination.
  • Provide
    support and coordinate with in-country Programs and support
    function in all aspects of MEL and information management and support the
    development of good practices and sharing of lessons learned.
  • Ensure
    quality engagement with HQ to coordinate agency measurement requirements
    and other MEL initiatives and learning opportunities by taking more
    central role in country strategic planning and support achieving and
    articulating the corner stones of Impact, Innovation and Influence.
Capacity building:
  • Build
    capacity of all relevant team members to understand and implement MEL
    related tasks, including systematic reflection and analysis of program
    M&E data. Work with senior leaders and HR to ensure MEL skills
    are built in to all program PDs and all staffs responsibilities and that
    there is a system of accountability
  • Navigate
    learning platforms and Identify the MEL training needs, coach, train, and
    mentor MEL team and implementing partners with a view to build
    capacity and maintain high technical standards with the aim of
    strengthening their technical capacity, exchanging knowledge within the
    MEL team and providing professional development guidance in conjunction
    with the MEL Manager Learning-oriented, participatory MEL
  • Create
    an environment that supports and offer incentives for Program managers,
    MEL staffs, primary stakeholders, to see values and usefulness of MEL and
    not as bureaucratic task but rather as an opportunity to discuss problems
    openly, reflect critically, and learn what changes are needed to
    enhance impact and collective ownership of results. Strategic Leadership
  • Provide
    leadership, in collaboration with Director of Programs in all aspects of
    MEL and information management as well as ensure close integration
    of DPMELC system with other program management processes and information
    flows to enhance program quality and effectiveness.
  • Participate
    in the facilitation of country and sector level strategic planning
    sessions, assisting Program managers, MEL Managers in coordination
    with Director of Programs to ensure that activities are implemented on plan
    and progress towards targets is not compromised
  • Ensure
    that donor, partners, and Senior Management data queries are addressed in
    an accurate and timely manner and clarify the core information
    needs of management and provide relevant and timely information to the
    Program & Organizational development Manager Mercy Corps team members
    are expected to support all efforts towards accountability, specifically
    to our beneficiaries and to international standards guiding international
    relief and development

Qualifications, Skills and Experience: 
  • The ideal candidate for the Mercy Corps Senior
    Monitoring, Evaluation, Learning & Communication Manager job placement
    should hold a Bachelor’s degree in Economics, Agriculture, Demography,
    Statistics, Business administration or relevant field (Master’s degree is
  • A minimum of five to nine years of program management and
    communications experience
  • Excellent
    writing and analytical skills
  • Three years of experience in conducting monitoring and evaluation for
    market system development programs
  • High
    technical knowledge of quantitative and qualitative research methodology
    and analysis, reporting techniques.
  • Previous experience in facilitating the capacity building efforts of
    diverse colleagues, including local partner agencies.
  • Proven ability to transfer knowledge to diverse audiences through
    training, mentoring and other formal and non-formal methods.
  • Computer literacy i.e. Skills of Microsoft excel and Access
    (other relevant statistical analysis packages will be an added advantage).
  • Fluent
    both spoken and written English. Luo language skills is a plus
  • The ideal candidate will have the ability
    and curiosity to work comfortably and effectively in the cultural,
    relatively poor infrastructure of Acholi and Karamoja sub region ( With
    65% field travel frequency ) S/he will have a diverse program experience
    for monitoring and evaluation of complex programs development.
How to Apply:
All suitably qualified and interested candidates should send their
E-mail applications including a cover letter clearly stating the salary
requirements, updated CV (with three professional referees), and copies of
academic qualifications/certificates addressed to the Senior HR and Legal
Manager, Mercy Corps Uganda to:
Deadline:  12th January 2018

For more of the latest jobs, please visit or
find us on our Facebook page

Leave a Reply

Your email address will not be published. Required fields are marked *