Relationship Manager Small & Medium Enterprises (SMEs) Job Placement – Ecobank Uganda Limited

Organisation: Ecobank
Uganda Limited
Duty Station: Kampala,
Reports to: Head,
Local Corporates and SMEs
About US:
Ecobank Uganda Limited is the
leading commercial bank offering wholesale, retail, transaction banking
services and products to individuals, governments, financial institutions,
multinationals, international organizations, medium and small enterprises.
Job Summary: The
Relationship Manager Small & Medium Enterprises (SMEs) will manage the SMEs
portfolio and achieve set business and profitability targets of the segment;
through successful delivery of tailor-made financial solutions to customers by
leveraging on the bank’s products and services
Key Duties and Responsibilities:
  • Serves
    as the focal contact point for the bank’s SMEs portfolio of customers.
  • Generate
    and convert the majority of leads into highly profitable clients.
  • Acquire,
    retain customers and grow the existing portfolio thereby maximizing value.
  • Manage
    the business relationship with the SME customers of the bank.
  • Identify
    business opportunities to bring in product partners to sell multiple
    products (lending, transactional banking, trade and Forex) to clients.
  • Maintain
    and build a portfolio of clients with an acceptable risk / reward ratio.
  • Ensure
    that dose customer attention is given to provide a full array of financial
    solutions and services tailored to meet the growth needs and potential of
    the portfolio.
  • Work
    closely with all stakeholders to ensure seamless service is offered to the
  • Identify
    cross-sell opportunities within the portfolio of customers to maximize the
    bank’s revenue.

Qualifications, Skills and Experience:
  • The
    ideal candidate for the Ecobank Relationship Manager Small & Medium
  • Enterprises
    (SMEs) job opportunity must hold a Bachelor’s Degree in Commerce, Business
    Administration or any other related discipline.
  • Five
    years’ experience with specific responsibility for SMEs sales management
    preferably with a financial institution.
  • Sound
    knowledge of banking products, general banking laws and practices.
  • Good
    analytical skills in financial statement analysis, competitor analysis and
    segmentation analysis.
  • Excellent
    customer relationship management skills.
  • Good
    personal presentation and communication skills.
  • Excellent
    interpersonal and teamwork skills.
  • Good
    negotiation and stakeholder management skills.
  • Ability
    to work well under tight deadlines.
How to Apply:
All suitably qualified and
interested candidates are encouraged to send their updated CVs and copies of
your academic documents to:
The Country Human Resource
Ecobank Uganda Limited,
P.O. Box 7368, Kampala Uganda
Email to:
Deadline: 15th January 2018
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