Mental Health and Psychosocial Support / Protection Supervisor NGO Careers – Handicap International

Organisation: Handicap
Duty Station: Arua,
Reports to: Project
About Us:
Handicap International is an
independent and impartial aid and development organisation working in
situations of poverty and exclusion, conflict and disaster. We work alongside
disabled and vulnerable people to help meet their essential needs, improve
their living conditions and promote respect for their dignity and fundamental
rights. Handicap International is outraged by the injustice faced by people
with disabilities and vulnerable populations, we aspire to a world of
solidarity and inclusion, enriched by our differences, where everyone can live
in dignity.
Description of HI Mental Health and Psychosocial Support (MHPSS), Protection
and Inclusion Approach
Concerning Protection, MHPSS
and Inclusion, Handicap International`s strategy is developed around the
following axes:
  • Set
    up of a referral system in close collaboration with the MEAL department
  • Enhancement
    of the welcoming and the identification of people with special needs and
    protection at-risk individuals, by providing Psychosocial First Aid;
  • Strengthening
    of inclusion approaches among humanitarian actors in place;
  • Dissemination
    of MHPSS related awareness-raising and information;
  • Support
    to community based mechanisms towards social cohesion, connection and
  • Implementation
    of Psychosocial support groups to encourage group dynamics, interaction
    and connections between participants. In addition, Handicap International
    aims at developing a LRRD (Linking Relief, Recovery and Development)
    approach from the early stages of its intervention in Uganda, enhancing
    social cohesion and local development and thus limiting dependence on
    humanitarian assistance
Job Summary: The Mental
Health and Psychosocial Support / Protection Supervisor will primarily ensure
the implementation and development of a qualitative, inclusive protection/MHPSS
strategy of intervention, integrated with the response to the basic needs of HI
beneficiaries provided by HI and other actors. To do so, He/she will manage a
team of 6 persons. The main responsibilities linked to the position are:
  • Implementation
    and coordination of qualitative protection/MHPSS activities
  • Reporting
  • Coordination
    and representation
  • Team
    management including training and capacity building of staff on CM, MHPSS
  • Demonstration
    of an ethic, safe and professional practice
Key Duties and Responsibilities:
Implementation and
coordination of qualitative protection activities:
Under the supervision of the project manager
and in close collaboration with the other HI department, He/she will be
  • To
    contribute or/and to establish service mapping in HI area of intervention
  • To
    contribute to the analysis of the protection issues and mental health and
    psychosocial issues / needs, sources of distress, coping mechanisms,
    community-based dynamics and mechanisms, leaderships, representation of
    the beneficiaries and communities targeted by HI intervention
  • To
    manage, coach and training staff on basic and complex MHPSS/Protection
    related topics.
  • To
    participate to the identification of barriers to equal access to services.
  • To
    ensure  the identification and assessment
    of Person with Specific Needs and individuals at risk of being victim of
    violence in different ways, including the presence of the protection team
    at the different stages of the refugee arrival pathway
  • To
    ensure internal and external referral and follow up of these referrals of
    Person with Specific Needs and individuals at risk of being victim of
    violence identified and according to their needs
  • To
    contribute or/and develop of the tailored and inclusive IEC material on
    information on services, protection concern and MHPSS.
  • To
    develop concept and material for MHPSS awareness raising and contribute to
    mobilization of the community member.
  • To
    ensure the implementation of awareness raising activities on information
    on services and support the MHPSS awareness activities
  • To
    ensure the support to community-based mechanisms, community mobilisation
    and social-cohesion (ensuring inclusion, non-discrimination through
    multidimensional support) through the organization of community-based
    events and through the support to local organizations
  • To
    ensure regular review and propose relevant adaptations to ongoing
    activities and tools to the project manager in order to cope with the
    challenges faced in the field
  • To
    respect logistics and administrative HI procedures
  • To
    develop activities’ budget upon line manager request
  • To
    inform the line manager and/or the other department about the financial
    and material means needed to implement the activities
  • To
    provide daily/weekly reporting on the activities implemented to the line
  • To
    provide monthly reporting on the indicators linked to the activities
    he/she coordinates
  • To
    participate to the project manager activity reports as required
  • To
    participate to the development of the technical reports and contribute to
    providing specific information when required
  • To
    ensure information sharing to and from internal coordination for
    protection sector
  • To
    provide technical inputs and collaborate with surveys, assessments and
    monitoring reports conducted by the HI project manager and MEAL department
Coordination and Representation
  • To represent Handicap International in the
    Protection/MHPSS technical domain with any relevant stakeholders under the
    supervision of his/her
    manager at field level
  • To ensure a productive and positive
    relationship with HI partners in the field
  • To participate to the coordination groups or
    meetings related to his/her field of intervention at local level, under
    the supervision of project
  • To ensure a good and productive coordination
    and communication with support services
  • To contribute to a strong and productive
    internal collaboration and coordination with the other sectors of
    intervention of HI mission to ensure the implementation of an integrated approach:
  • To
    actively participate to the development of the HI inclusion component,
    MHPSS component and cash based intervention through inputs, active
    participation to any transversal technical meetings, workshops, etc.
  • Ensure
    a good communication and information of each member of the HI team and
    work in a constructive way with all its members
  • To
    ensure field visits of the activities of the other components mentioned
    above to develop his/her knowledge and understanding of HI intervention
  • To
    provide protection/MHPSS-related training to every HI team member of the
    other intervention’s components as requested by the line manager
  • To propose to the line manager any changes or
    updates of the organizational structure or means and pathway of communication between the different
    component of HI intervention.
Team management including
training and capacity building of staff
  • Actively participate to the recruitment of
    his/her team.
  • To
    ensure the initial and continuous training of the team through the
    development of a training plan
  • To
    ensure the continuous management and supervision of the team through
    regular meeting and guidance on all protection/MHPSS technical aspects,
    development of individual action plans to improve quality of intervention
    when necessary, development and follow-up of planning, management of
    absences, etc.
  • To
    ensure regular field visits on outreach intervention areas to ensure on
    the job support to his/her team
  • To
    ensure regular feedback to the project manager regarding the challenges
    faced by the team, the strength, the weaknesses and needs of the team
Demonstration of an ethics,
safe, secure and professional practices
  • To show professional ethics, respect and
    promote Handicap International mandate at any time
  • To respect beneficiary’s privacy and
    confidentiality (among others, he/she only share medical information with
    medical related staff/persons directly involved in beneficiary’s care and
    same for protection matters)
  • To respect the Handicap International protection of children
    policy, the protection of beneficiaries from sexual exploitation and abuse
    policy, the anti-fraud bribery and corruption policy and report to your
    line manager any non-respect of HI’s policies amongst the teams or partners.
  • To report any incident or act that causes any
    harm to beneficiary or to others
  • To contribute to the definition and/or update
    of security framework at field level
  • To observe at all times strict commitment to
    Handicap International Security & Safety regulations as per procedures
    in place at mission level
  • To support information internal dissemination
    to relevant focal persons at mission level aiming at reinforcing security and safety of Handicap
    International staff and assets
  • To participate in security meetings upon the
    line manager request and report relevant information to the appropriate
  • Participating
    to the weekly team meetings;
  • Ensure
    the strict application of the rules;
  • Report
    any incident in which s/he’s involved/witnessed immediately;

Qualifications, Skills and Experience:
  • The
    ideal candidate for the Handicap International Mental Health and
    Psychosocial Support / Protection Supervisor job opportunity must hold a protection/MHPSS
    -related degree (human science, psychologist, legal degree, political science, social work) with
  • Two years of professional experience in team
  • Professional experience in the protection and
    MHPSS of vulnerable persons and/or refugees.
  • Professional experience within an NGO,
    preferably in protection and MHPSS.
  • Experience in social cohesion and/or community mobilization and/or conflict
    management required.
  • Experience
    in community-based approach of protection and MHPSS
  • Previous experience in GBV and/or child
    protection is an asset
  • Previous experience in monitoring and
    evaluation is an asset
  • Excellent communication and reporting skills
  • Good
    computer skills
  • Familiar
    with MS Office (Word, Excel) and internet
  • Strong
    sense of neutrality and confidentiality
  • Strong
    interpersonal and intercultural skills
  • Open
    and interested in disability and vulnerability issues
  • High
    diplomacy, cultural sensitivity and security awareness
  • Ability
    to work under high pressure and without constant supervision
  • Languages:
    Spoken and written English. Proficiency local languages is an asset
NB: Local
residents are particularly encouraged to Apply.
How to Apply:
All suitably qualified
candidates who wish to join Handicap International are encouraged to send their
updated CVs (3 pages max, including three professional references) with cover
letters to HR Coordinator at with
the subject:  Application to MHPSS/Protection Supervisor.
Deadline: 17th January 2018
NB: Any
efforts to influence the recruitment process will lead to automatic
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