Job Title: Human
Resources Business Partner
Resources Business Partner
Organisation: IntraHealth
International
International
Duty Station: Kampala, Uganda
Reports to: Director, Human
Resources in the United States
Resources in the United States
About US:
IntraHealth International is a non-profit organization that was founded
in North Carolina, United States and has been working in over 30 years in over
100 countries. IntraHealth has empowered health workers to better serve
communities in need. IntraHealth fosters local solutions to health care
challenges by improving health worker performance, strengthening health
systems, harnessing technology, and leveraging partnerships. In collaboration
with governments, nongovernmental organizations, and private- sector
organizations around the world, IntraHealth champions the needs and
contributions of health workers—from doctors and nurses to community health
workers to health facility managers—and works to ensure they have the tools,
supplies, information, training, and support they need to provide communities
they serve with the best possible opportunity for health and well-being.
in North Carolina, United States and has been working in over 30 years in over
100 countries. IntraHealth has empowered health workers to better serve
communities in need. IntraHealth fosters local solutions to health care
challenges by improving health worker performance, strengthening health
systems, harnessing technology, and leveraging partnerships. In collaboration
with governments, nongovernmental organizations, and private- sector
organizations around the world, IntraHealth champions the needs and
contributions of health workers—from doctors and nurses to community health
workers to health facility managers—and works to ensure they have the tools,
supplies, information, training, and support they need to provide communities
they serve with the best possible opportunity for health and well-being.
Job Summary: The Human
Resources Business Partner will provide HR consulting services to client groups
as it relates to human resources programs and policies, often encompassing
several areas of human resources, including organizational development,
employee relations, recruiting, compensation, benefits, performance management,
training, safety, and research. The HR
Business Partner will be responsible for providing guidance, support, and
policy development for field offices in a wide spread region to include
multiple countries in Africa and Latin America. Country Office HR
representatives will regularly engage with the HR Business Partner for
technical matters. The HR Business Partner – International will report directly
to the Director, Human Resources in the United States.
Resources Business Partner will provide HR consulting services to client groups
as it relates to human resources programs and policies, often encompassing
several areas of human resources, including organizational development,
employee relations, recruiting, compensation, benefits, performance management,
training, safety, and research. The HR
Business Partner will be responsible for providing guidance, support, and
policy development for field offices in a wide spread region to include
multiple countries in Africa and Latin America. Country Office HR
representatives will regularly engage with the HR Business Partner for
technical matters. The HR Business Partner – International will report directly
to the Director, Human Resources in the United States.
Key Duties and Responsibilities:
Workforce Planning and Strategy:
·
Support business strategies and develop action
plans
Support business strategies and develop action
plans
·
Strategic lead within assigned area- develop
programs that support client goals and address any issues
Strategic lead within assigned area- develop
programs that support client goals and address any issues
·
Track/recommend position reclassification based
on new awards, awards in process, or other organizational changes
Track/recommend position reclassification based
on new awards, awards in process, or other organizational changes
Client Support:
·
Provide training on tools and resources to
support and strengthen local HR operations
Provide training on tools and resources to
support and strengthen local HR operations
·
Ensure the client’s needs are met in accordance
with regulations, both local labor law and donor rules
Ensure the client’s needs are met in accordance
with regulations, both local labor law and donor rules
·
The incumbent will also ensure compliance,
regulatory, and legal responsibilities are followed
The incumbent will also ensure compliance,
regulatory, and legal responsibilities are followed
·
Review all new hire/position change
documentation & classification and ensure alignment of compensation levels
with policies and practices and keeping internal equity
Review all new hire/position change
documentation & classification and ensure alignment of compensation levels
with policies and practices and keeping internal equity
·
Assist as intermediary, when needed, with local
labor counsel
Assist as intermediary, when needed, with local
labor counsel
OD/ Training/ Performance Management
·
Provide ad hoc support and serve as OD
consultant to support country strategic plans and operational priorities with
regular communication with program directors to ensure alignment and awareness
of priorities and needs
Provide ad hoc support and serve as OD
consultant to support country strategic plans and operational priorities with
regular communication with program directors to ensure alignment and awareness
of priorities and needs
·
Manage employee relations, working closely with
HR representatives and country leadership, providing guidance and assistance
with policy interpretation
Manage employee relations, working closely with
HR representatives and country leadership, providing guidance and assistance
with policy interpretation
·
Support performance systems including ad hoc
performance support and training interventions as needed
Support performance systems including ad hoc
performance support and training interventions as needed
Compensation and Benefits
·
Lead, coordinate and support local HR
Representatives in local salary and benefits surveys including recommendations
to newly devised or changes in local salary structures for Country Office and
Headquarters approval
Lead, coordinate and support local HR
Representatives in local salary and benefits surveys including recommendations
to newly devised or changes in local salary structures for Country Office and
Headquarters approval
·
Keenly review and recommend benefits/allowances
as requested by country in alignment with total compensation philosophy and for
compliance purposes
Keenly review and recommend benefits/allowances
as requested by country in alignment with total compensation philosophy and for
compliance purposes
Recruitment and Staffing
·
Facilitate communication of award and start-up
process with local candidates
Facilitate communication of award and start-up
process with local candidates
·
Engage and advise country HR staff on local
recruiting strategies as hiring needs are identified within assigned countries.
Engage and advise country HR staff on local
recruiting strategies as hiring needs are identified within assigned countries.
·
In country office start-up phase, provide direct
support (reviewing resumes, interviewing local candidates)
In country office start-up phase, provide direct
support (reviewing resumes, interviewing local candidates)
·
Support local management of temporary and
contract employees as needed
Support local management of temporary and
contract employees as needed
Qualifications, Skills and
Experience:
Experience:
·
The ideal applicants for the Intrahealth
International Human Resources Business Partner job placement should hold a Master’s
degree and 6+ years relevant experience; or Bachelor’s degree and 10+ years
relevant experience.
The ideal applicants for the Intrahealth
International Human Resources Business Partner job placement should hold a Master’s
degree and 6+ years relevant experience; or Bachelor’s degree and 10+ years
relevant experience.
·
Significant experience working with HR
leadership to implement process improvements, policies and HR programs is
required.
Significant experience working with HR
leadership to implement process improvements, policies and HR programs is
required.
·
Two or more years of international/multi-country
HR experience navigating employment laws, regulations, and HR best practices is
required.
Two or more years of international/multi-country
HR experience navigating employment laws, regulations, and HR best practices is
required.
·
At least two years administrator or advanced
user experience with a Human Resources Information Systems (HRIS) is required.
At least two years administrator or advanced
user experience with a Human Resources Information Systems (HRIS) is required.
·
Ability to legally work, without sponsorship, in
one of the following countries required: Kenya or Uganda
Ability to legally work, without sponsorship, in
one of the following countries required: Kenya or Uganda
·
Ability to partner, influence, and work
effectively with all levels of management both at Headquarters (in the US) and
in assigned countries
Ability to partner, influence, and work
effectively with all levels of management both at Headquarters (in the US) and
in assigned countries
·
Strong creative problem solving skills with the
ability to develop and implement practical solutions
Strong creative problem solving skills with the
ability to develop and implement practical solutions
·
Ability to work effectively in a very fast paced
environment with multiple competing priorities in a global business culture
Ability to work effectively in a very fast paced
environment with multiple competing priorities in a global business culture
·
Fluent (written and spoken) English language
skills are required
Fluent (written and spoken) English language
skills are required
·
Strong communication skills (written and spoken)
required
Strong communication skills (written and spoken)
required
·
High comfort level with multi-tasking required
High comfort level with multi-tasking required
·
Language skills in Swahili and Spanish helpful
Language skills in Swahili and Spanish helpful
Personal Competencies:
·
Innovation: Develops new, better or
significantly different ideas, methods, solutions or initiatives that result in
improvement of IntraHealth’s performance and meeting objectives, results and
global commitments.
Innovation: Develops new, better or
significantly different ideas, methods, solutions or initiatives that result in
improvement of IntraHealth’s performance and meeting objectives, results and
global commitments.
·
Accountability: Holds self and
others accountable for all work activities, research and personal actions and
decisions; follows through on commitments and focuses on those activities that
have the greatest impact on meeting measurable high-quality results for
IntraHealth’s success. Exercises ethical
practices, respectful words and behaviors, and equitable treatment of others in
all activities.
Accountability: Holds self and
others accountable for all work activities, research and personal actions and
decisions; follows through on commitments and focuses on those activities that
have the greatest impact on meeting measurable high-quality results for
IntraHealth’s success. Exercises ethical
practices, respectful words and behaviors, and equitable treatment of others in
all activities.
·
Service Excellence: Knowledge of and ability to put into action
customer service concepts, processes, and techniques to access internal and/or
external client needs and expectations, and meet or exceed those needs and
expectations through providing excellent service directly or indirectly.
Service Excellence: Knowledge of and ability to put into action
customer service concepts, processes, and techniques to access internal and/or
external client needs and expectations, and meet or exceed those needs and
expectations through providing excellent service directly or indirectly.
·
Client Relationship Management: Knowledge
and ability to determine and satisfy current client needs and maintain a
partnering relationship during engagements; includes influencing,
communicating, presenting, facilitating, Build and manage new relationships and
collaborative alliances.
Client Relationship Management: Knowledge
and ability to determine and satisfy current client needs and maintain a
partnering relationship during engagements; includes influencing,
communicating, presenting, facilitating, Build and manage new relationships and
collaborative alliances.
·
Strategic Thinking: Applies
organizational knowledge to identify and maintain focus on key success factors
for IntraHealth while recognizing, anticipating and resolving organizational
challenges. Ability to develop organization- and industry-specific expertise
and apply sound decision making processes to reach productive resolutions that
translates strategy into actionable business plans.
Strategic Thinking: Applies
organizational knowledge to identify and maintain focus on key success factors
for IntraHealth while recognizing, anticipating and resolving organizational
challenges. Ability to develop organization- and industry-specific expertise
and apply sound decision making processes to reach productive resolutions that
translates strategy into actionable business plans.
·
Business Acumen: Knowledge, insight,
and application of business concepts, tools, and processes that are required
for making sound decisions in the context of IntraHealth’s business; ability to
apply this knowledge appropriately to diverse situations; including supporting,
identifying, assessing, and/or securing new business for the organization.
Business Acumen: Knowledge, insight,
and application of business concepts, tools, and processes that are required
for making sound decisions in the context of IntraHealth’s business; ability to
apply this knowledge appropriately to diverse situations; including supporting,
identifying, assessing, and/or securing new business for the organization.
·
Effective Communication (Oral and Written):
Understands effective communication concepts, tools, and techniques; ability to
effectively transmit, explain complex technical concepts in simple, clear
language appropriate to the audience; and receive, and accurately interpret
ideas, information, and needs through the application of appropriate
professional communication behaviors
Effective Communication (Oral and Written):
Understands effective communication concepts, tools, and techniques; ability to
effectively transmit, explain complex technical concepts in simple, clear
language appropriate to the audience; and receive, and accurately interpret
ideas, information, and needs through the application of appropriate
professional communication behaviors
How to Apply:
All suitably qualified and interested candidates who wish to join the IntraHealth
International should apply by clicking on the web link below.
International should apply by clicking on the web link below.
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