Job Title: Savings Officer
Organization: EFC Uganda Limited (MDI)
Duty Station: Kampala, Uganda
Reports to: Branch Manager/
Savings and Other Financial Services Manager.
Savings and Other Financial Services Manager.
About US:
EFC Uganda Limited (MDI) is a leading deposit taking Microfinance
Company supervised by the Bank of Uganda and it provides financial services to
micro and small size enterprises (MSEs). Its major purpose is to provide
increased access to specialized financial services for entrepreneurs while
contributing to wealth creation, improvement of living conditions and
development of the Ugandan private sector.
Company supervised by the Bank of Uganda and it provides financial services to
micro and small size enterprises (MSEs). Its major purpose is to provide
increased access to specialized financial services for entrepreneurs while
contributing to wealth creation, improvement of living conditions and
development of the Ugandan private sector.
Job Summary: The Savings
Officer will develop and maintain EFC’ s customer savings portfolio through
professional customer management and proper business relations with existing
and potential customers to promote EFC’s various products and services while
meeting both client & employer expectations.
Officer will develop and maintain EFC’ s customer savings portfolio through
professional customer management and proper business relations with existing
and potential customers to promote EFC’s various products and services while
meeting both client & employer expectations.
Key Duties and Responsibilities:
- Identify,
attract and retain savings customers; - Keep
track of market competitor savings rates to ensure that EFC’s offerings
are always the best, in comparison. - Devise,
and keep a regular updated potential customer field visitation
roster in order to assess savings activities and performance; - Actively
participate in various marketing, Brand representation and research
activities to support the growth of the savings portfolio. - Tasked with the identification of potential customers for cross selling
opportunities; - Being
attentive to the needs and expectations of customers and opportunities so
as to improve services offerings thus ensuring that customer stated
expectations are fulfilled and that responsible internal resources are
performing the required follow-ups; - Performing
various support function follow-up activities to enhance the savings products; - Maintaining
and continually registering improved results by adhering to standards and
guidelines as well as recommending ways of improving services offerings; - Submitting
monthly savings statistics and reports as required and stated; - Submitting
quarterly summary reports on overall savings portfolio performance; - Performing
any other job related duties and responsibilities as assigned by the
Reporting Officer.
Qualifications, Skills and
Experience:
Experience:
- The ideal candidate must hold a Bachelor’s Degree in business related
studies or Marketing & Public Relations; - At
least two years’ relevant financial institution experience required; - Self-Starter;
- Good
communication skills and the ability to build rapport with customers; - Excellent
sales and marketing skills; - Ability
to multi-task and be adaptable. - The Savings Officer role requires good
practical knowledge of handling new and existing deposit business in the
financial services sector and the foresight to see how the intricate
day-to-day business activities are inter- linked with other operational
activities in support of the achievement of the vision and mission of EFC.
How to Apply:
All suitably qualified and interested candidates are encouraged to send
a letter of interest explaining their motivation for the position applied for
together with their Curriculum Vitae, three professional references and copies
of academic certificates/diplomas. The complete applications must be sent via
E-mail only to: [email protected].
a letter of interest explaining their motivation for the position applied for
together with their Curriculum Vitae, three professional references and copies
of academic certificates/diplomas. The complete applications must be sent via
E-mail only to: [email protected].
NB: The job title should be included in the
subject of each application.
subject of each application.
Deadline: 27th January 2018
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