Job Title: Trainer
Organisation: Zoe
Recruitment
Recruitment
Duty Station: Kampala, Uganda
About US:
Zoe Recruitment is an HR consultancy company that exists to contribute
to the transformation of productivity and work ethic, by linking talent to
business/organizations, and placing people right. At Zoe we believe this then
forms the foundation for sustainable business and on a larger scale, economic
growth. Zoe would like to recruit for a valuable client, an aggregator, a
technology provider linking active boda-boda riders to potential customers
through an App. The client has partners from New Zealand and Indonesia and
rolling out in Africa.
to the transformation of productivity and work ethic, by linking talent to
business/organizations, and placing people right. At Zoe we believe this then
forms the foundation for sustainable business and on a larger scale, economic
growth. Zoe would like to recruit for a valuable client, an aggregator, a
technology provider linking active boda-boda riders to potential customers
through an App. The client has partners from New Zealand and Indonesia and
rolling out in Africa.
Job Summary: The Trainer will
conduct training for new recruits and refreshers for existing Bodas (Health and
Safety, traffic rules, Customer Service & as need arises).
conduct training for new recruits and refreshers for existing Bodas (Health and
Safety, traffic rules, Customer Service & as need arises).
Complete evaluation sheet at end of each training
Key Duties and Responsibilities:
·
Create training manuals for trainings identified.
Create training manuals for trainings identified.
·
Work closely with On-boarding Manager to create
training rosters.
Work closely with On-boarding Manager to create
training rosters.
·
Depending on the feedback received from users,
regular refresher training needs to be organized.
Depending on the feedback received from users,
regular refresher training needs to be organized.
·
Completion and submission of evaluation form at
the end of each training session (New & Refresher)
Completion and submission of evaluation form at
the end of each training session (New & Refresher)
·
Occasional visit to the market to understand the
deficiencies of the Bodas and then strategies the training needs.
Occasional visit to the market to understand the
deficiencies of the Bodas and then strategies the training needs.
·
Be part of the morning briefing with Bodas if
any at the office.
Be part of the morning briefing with Bodas if
any at the office.
·
Attend weekly and monthly leadership meetings
and to contribute effectively.
Attend weekly and monthly leadership meetings
and to contribute effectively.
Key Performance Indicators:
·
Ensure 100% of all new on-boarded Bodas be
trained, certified and documentation completed
Ensure 100% of all new on-boarded Bodas be
trained, certified and documentation completed
·
Ensure 100% of all documents are completed,
signed off by Office Manager and filed before commencement of Boda
Ensure 100% of all documents are completed,
signed off by Office Manager and filed before commencement of Boda
·
100% attendance for all leadership meetings
100% attendance for all leadership meetings
·
Zero errors for daily payment disbursed
Zero errors for daily payment disbursed
·
Petty Cash checked and balanced each week
Petty Cash checked and balanced each week
·
All customer complaints responded in 24 Hours’
time
All customer complaints responded in 24 Hours’
time
Qualifications, Skills and
Experience:
Experience:
·
The Trainer must hold a bachelor’s degree in
business, finance, accounting, or a related field.
The Trainer must hold a bachelor’s degree in
business, finance, accounting, or a related field.
·
At least two to three years of experience as a trainer.
At least two to three years of experience as a trainer.
·
Computer literacy i.e. well versed in Ms. Office.
Computer literacy i.e. well versed in Ms. Office.
·
Excellent communication skills, proficient in
English, Swahili and Luganda.
Excellent communication skills, proficient in
English, Swahili and Luganda.
·
Worked in small team.
Worked in small team.
·
Touchtyping.
Touchtyping.
·
Previous experience in creating training manuals
&slides.
Previous experience in creating training manuals
&slides.
·
Familiarity with business principles and
practices with superior attention to details.
Familiarity with business principles and
practices with superior attention to details.
·
Age: Below 30 years.
Age: Below 30 years.
How to Apply:
All suitably qualified and interested candidates should E-mail their
updated CVs to [email protected]
with subject line indicated as “Trainer.”
updated CVs to [email protected]
with subject line indicated as “Trainer.”
Deadline: 8th
December 2017
December 2017
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