Job Title: Office Manager
Organisation: Zoe
Recruitment
Recruitment
Duty Station: Kampala, Uganda
About US:
Zoe Recruitment is an HR consultancy company that exists to contribute
to the transformation of productivity and work ethic, by linking talent to
business/organizations, and placing people right. At Zoe we believe this then
forms the foundation for sustainable business and on a larger scale, economic
growth. Zoe would like to recruit for a valuable client, an aggregator, a
technology provider linking active boda-boda riders to potential customers through
an App. The client has partners from New Zealand and Indonesia and rolling out
in Africa.
to the transformation of productivity and work ethic, by linking talent to
business/organizations, and placing people right. At Zoe we believe this then
forms the foundation for sustainable business and on a larger scale, economic
growth. Zoe would like to recruit for a valuable client, an aggregator, a
technology provider linking active boda-boda riders to potential customers through
an App. The client has partners from New Zealand and Indonesia and rolling out
in Africa.
Job Summary: The Office
Manager will lead a small team and will support account reconciliation,
recruitment of team members (Office) and control the day-to-day operations of
the office
Manager will lead a small team and will support account reconciliation,
recruitment of team members (Office) and control the day-to-day operations of
the office
Key Duties and Responsibilities:
·
Check the accounts that the admin assistant has
prepared each day and then load the data on the online banking portal for
disbursements.
Check the accounts that the admin assistant has
prepared each day and then load the data on the online banking portal for
disbursements.
·
Work closely with On-boarding Manager and
Trainer to ensure the training schedules are implemented.
Work closely with On-boarding Manager and
Trainer to ensure the training schedules are implemented.
·
Recruitment and training of office staff.
Recruitment and training of office staff.
·
Review customer complaints and respond
accordingly.
Review customer complaints and respond
accordingly.
·
Ensure the admin assistants follow the SOP for
the Boda documentation.
Ensure the admin assistants follow the SOP for
the Boda documentation.
·
Attend weekly and monthly leadership meetings
and to contribute effectively.
Attend weekly and monthly leadership meetings
and to contribute effectively.
·
Ensure the filing are as per the SOP.
Ensure the filing are as per the SOP.
·
Ensure the training document are reviewed and
signed off at the end of each training.
Ensure the training document are reviewed and
signed off at the end of each training.
·
Ensure petty cash is checked each week and
signed off.
Ensure petty cash is checked each week and
signed off.
·
Ensure the leave rosters of employees at office
are maintained.
Ensure the leave rosters of employees at office
are maintained.
Key Performance Indicators:
·
100% of all new on boarded be trained and
certified
100% of all new on boarded be trained and
certified
·
Customer complaints not to exceed 0.01% of total
rides
Customer complaints not to exceed 0.01% of total
rides
·
100% attendance for all leadership meetings
100% attendance for all leadership meetings
·
Meet 100% of refresher trainings planned for the
month
Meet 100% of refresher trainings planned for the
month
·
100% completion of documentation for all
training sessions to be completed within the next 24 hours
100% completion of documentation for all
training sessions to be completed within the next 24 hours
Qualifications, Skills and
Experience:
Experience:
·
The applicant for the Office Manager should
preferably hold a bachelor’s degree in business, finance, accounting, or a related
field.
The applicant for the Office Manager should
preferably hold a bachelor’s degree in business, finance, accounting, or a related
field.
·
At least four to five years of experience as a
Senior Supervisor or Office Manager.
At least four to five years of experience as a
Senior Supervisor or Office Manager.
·
Computer literacy i.e. comfortable using Ms.
Office.
Computer literacy i.e. comfortable using Ms.
Office.
·
Worked in small team.
Worked in small team.
·
Touchtyping.
Touchtyping.
·
Previous experience in reconciling accounts.
Previous experience in reconciling accounts.
·
Familiarity with business principles and
practices with superior attention todetails.
Familiarity with business principles and
practices with superior attention todetails.
·
Excellent communication skills, proficient in
English, Swahili and Luganda.
Excellent communication skills, proficient in
English, Swahili and Luganda.
·
Age: Below 35 years.
Age: Below 35 years.
How to Apply:
All suitably qualified and interested candidates should E-mail their
updated CVs to [email protected]
with subject line indicated as “Office Manager.”
updated CVs to [email protected]
with subject line indicated as “Office Manager.”
Deadline: 8th
December 2017
December 2017
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