Office Manager Job Opportunity – Zoe Recruitment

Job Title:         Office Manager
Organisation: Zoe
Recruitment
Duty Station:  Kampala, Uganda
About US:
Zoe Recruitment is an HR consultancy company that exists to contribute
to the transformation of productivity and work ethic, by linking talent to
business/organizations, and placing people right. At Zoe we believe this then
forms the foundation for sustainable business and on a larger scale, economic
growth. Zoe would like to recruit for a valuable client, an aggregator, a
technology provider linking active boda-boda riders to potential customers through
an App. The client has partners from New Zealand and Indonesia and rolling out
in Africa.
Job Summary: The Office
Manager will lead a small team and will support account reconciliation,
recruitment of team members (Office) and control the day-to-day operations of
the office
Key Duties and Responsibilities:
·        
Check the accounts that the admin assistant has
prepared each day and then load the data on the online banking portal for
disbursements.
·        
Work closely with On-boarding Manager and
Trainer to ensure the training schedules are implemented.
·        
Recruitment and training of office staff.
·        
Review customer complaints and respond
accordingly.
·        
Ensure the admin assistants follow the SOP for
the Boda documentation.
·        
Attend weekly and monthly leadership meetings
and to contribute effectively.
·        
Ensure the filing are as per the SOP.
·        
Ensure the training document are reviewed and
signed off at the end of each training.
·        
Ensure petty cash is checked each week and
signed off.
·        
Ensure the leave rosters of employees at office
are maintained.
Key Performance Indicators:
·        
100% of all new on boarded be trained and
certified
·        
Customer complaints not to exceed 0.01% of total
rides
·        
100% attendance for all leadership meetings
·        
Meet 100% of refresher trainings planned for the
month
·        
100% completion of documentation for all
training sessions to be completed within the next 24 hours



Qualifications, Skills and
Experience: 
·        
The applicant for the Office Manager should
preferably hold a bachelor’s degree in business, finance, accounting, or a related
field.
·        
At least four to five years of experience as a
Senior Supervisor or Office Manager.
·        
Computer literacy i.e. comfortable using Ms.
Office.
·        
Worked in small team.
·        
Touchtyping.
·        
Previous experience in reconciling accounts.
·        
Familiarity with business principles and
practices with superior attention todetails.
·        
Excellent communication skills, proficient in
English, Swahili and Luganda.
·        
Age: Below 35 years.
How to Apply:
All suitably qualified and interested candidates should E-mail their
updated CVs to jobs@zoerecruitmentug.com
with subject line indicated as “Office Manager.”
Deadline: 8th
December 2017
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