Job Title: Finance & Strategy Director Organization: Diageo Duty Station:…
Marketing and Social Franchise (M&SF) Manager Job Opportunity – Population Services International (PSI) Uganda
Organization: Population Services International (PSI) Uganda
Duty Station: Kampala, Uganda
About Us:
Population Services International (PSI) Uganda is
the local branch of Population Services International (PSI), one of the world’s
leading non-profit social marketing organization. We work to make it easier for
people in the developing world to be healthy by providing access to products
and services that range from mosquito nets to HIV testing.
the local branch of Population Services International (PSI), one of the world’s
leading non-profit social marketing organization. We work to make it easier for
people in the developing world to be healthy by providing access to products
and services that range from mosquito nets to HIV testing.
Job Summary: The Marketing
and Social Franchise (M&SF) Manager has a duo responsibility over Marketing
and the Social Franchise. He/She develops and oversees implementation of PSI’s
Marketing and Social Franchising strategies, plans and activities with the goal
of developing and growing the PSI brands, Organizational brand image and
Franchise business performance in Uganda. The M&SF Manager has and
maintains a macro view of the PSI Social Franchising and works
cross-functionally within PSI Social franchise(s) to maximize effectiveness and
outcomes. S/ he works closely with multiple stakeholders to ensure internal
team members understand and effectively execute franchise strategy. The
M&SF Manager proactively identifies challenges to Franchise development and
ensures that the right internal and external resources and mechanisms are in
place to overcome or mitigate them.
and Social Franchise (M&SF) Manager has a duo responsibility over Marketing
and the Social Franchise. He/She develops and oversees implementation of PSI’s
Marketing and Social Franchising strategies, plans and activities with the goal
of developing and growing the PSI brands, Organizational brand image and
Franchise business performance in Uganda. The M&SF Manager has and
maintains a macro view of the PSI Social Franchising and works
cross-functionally within PSI Social franchise(s) to maximize effectiveness and
outcomes. S/ he works closely with multiple stakeholders to ensure internal
team members understand and effectively execute franchise strategy. The
M&SF Manager proactively identifies challenges to Franchise development and
ensures that the right internal and external resources and mechanisms are in
place to overcome or mitigate them.
Key Duties and Responsibilities:
Marketing leadership:
- Develop PSI’s annual marketing planning
process for all brands and interventions; - Responsible for internal and external PR
management for effective building of the PSI brand and related products; - With the support of the Strategic
Information and Learning team — conduct market analyses and monitor
consumer trends to gather insights in relation to PSI’s brand portfolio; - Use market insights to develop and guide
the implementation of evidence based marketing strategies and campaigns to
support the uptake of PSI products and services; - Propose and track metrics to measure the
effectiveness of PSI marketing interventions; - Liaise with the Sales function to develop
marketing interventions that support PSI sales strategies; Oversee the
contracting and management of advertising agencies, experiential companies
and other relevant vendors; - Liaise with Program Team Leads to
understand their marketing needs and expectations and develop appropriate
strategies to meet them; - Develop and monitor all marketing budgets
and work plans and ensure optimal burn rates and timely activity
implementation;
Social Franchise Leadership:
- Create, develop and monitor implementation
of systems for and lead a strategic business unit within PSI to manage
Social Franchising, - Prepare and monitor implementation of
social franchise work plans and activities in relation to the PSI goals
for the program and increases sustainability; - Develop and monitor key performance
indicator, implementing a system of monitoring across the country; - Develop financial systems and strategies to
move PSI Social Franchising function towards reduced donor liability and
eventual self-sustainability - Provide leadership to Social Franchise
team members on strategy and objectives, motivate team for execution,
recognize and reward achievements - Coach and mentor PSI staff on Franchising
- Develop and monitor implementation of
strategies, systems, and policies for advocacy, PR and partnerships
development for the Social Franchise for both internal and external
stakeholders - Act as advocate for Social Franchise and
Private Health sector, identifying issues, concerns and priorities to the
PSI and the Social Franchising team - Develop and implement PSI Social Franchise
outward facing strategy with potential partners and collaborator. - Develop compelling objectives, strategy
and tactical plan for interaction/ collaboration between Tunza franchise
and potential external partners (insurance agencies, development partners,
donors, suppliers etc) - Establish/deepen long-term engagements
with the broad organization including the Executive and Senior Manager
Teams to ensure a high, deep and wide reach within the organization - Develop and monitor implementation of
systems and procedures to anticipate, evaluate and mitigate financial,
operational and reputational risks within the social franchise - Ensure all Social Franchise interactions
and activities are consistent with country regulations, laws, and internal
guidance and policies - Proactively identify challenges and risks
to Franchise development and ensures that the right internal and external
resources and mechanisms are in place to overcome or mitigate them. - Develop and monitor key performance
indicator, implementing a system of monitoring across the country - Develop and review tools and systems for
the Franchise, i.e. SF database, Franchisor and Franchisee manuals, etc - Develop and implement systems and
activities to identify, document and share success stories, lessons learnt
and best practices to inform program planning, implementation and
institutional development. - Report to PSI senior leadership and PSI
East Africa team on progress vis-a- vis PSI Social Franchise strategic
plan
Key Performance Indicators:
- Marketing Strategy and Plans developed and
executed in line with PSI planning guidelines - Implementation of Communication Plans for
all programs - Timely production of Organizational Annual
Report - Marketing spend fully managed within
approved budgets - Positive coverage and positioning of PSI
activities and brand in Uganda in the media and other stakeholders - PSI Social Franchising Strategy Developed,
including move from ProFam SF to a more sustainable social Franchise; - Strategic alliances for the PSI Social
franchise created and maintained; - All relevant PSI staff have a clear
understanding of PSI plans to transition to a more sustainable SF; - Systems and procedures developed for a
Strategic Business Unit on Social Franchising within PSI; - Financial monitoring system developed for
the Strategic Business Unit with monthly monitoring and reporting
structure; - Social Franchising marketing plan in place
addressing products, price, promotion (including site communication plans)
& place and activities implemented that will lead to increased
visibility, customer volume to the clinics, increased revenue/ profits and
clinic financing; - Social Franchising Marketing Plan
implemented according to the set deadlines; and - An up-to-date, easy to use Franchisee
database in place.
Qualifications, Skills and
Experience:
Experience:
- The ideal candidate for the Marketing and
Social Franchise (M&SF) Manager job placement should preferably hold a
Bachelor’s Degree in Business or relevant subject or fields (e.g. finance,
entrepreneurship). Degree across a variety of disciplines including
strategic account management, marketing, medicine, finance, B/P
administration etc. - MBA preferred.
- At least five years of experience working
at the management level of a business enterprise; - Finance background either through
education or experience; - External experiences and international
experience is a plus; - Broad knowledge and understanding of local
healthcare and small and medium enterprises systems is a plus; - Experience in social marketing/franchising
an added advantage.
Key Personal Competencies:
- Business & Financial Acumen:
Understands and intelligently applies economic, financial, and industry
data to make sound business decisions. - Social Franchising: Have a
holistic, in-depth understanding of key issues related to social
franchising in Uganda and in the world (including major players). - Influencing / Negotiation skills:
Ability to understand both internal and customer perspectives so as to be
able to build a win-win strategy for financial and value- based
negotiation. - Working Across Boundaries:
Thinks and acts beyond one’s silo – bridges team, functional, divisional
and/or geographical boundaries. - Strategic Thinking: Visualizes
the way forward, identifying opportunities that add value to the work and
to the business. - Project Management: Organizes
work efforts by prioritizing tasks, using resources optimally,
establishing appropriate deadlines and ensuring on-time delivery. - Productive Communication: Plans
and delivers ideas and information to others in an impactful manner. - Strategic Business Management:
Ability to set strategic plans, consider execution tradeoffs and
continuously adjust approaches to maximize business performance. - Market Access: Deep knowledge
of the healthcare environment, payer decision- making processes, product
pricing and distribution to demonstrate value to franchisees and their
customers across our therapeutic areas. - Highly self-driven and passionate about
what they do.
How to Apply:
All candidates are encouraged to send their updated resumes (CVs),
copies of certificates, references, and cover letter clearly indicating
position applied for on the “top left-hand side of the envelope”, to the PSI
Uganda Office Reception, addressed to the People and Culture Manager, PSI
Uganda, at Plot 3 Mackenzie Vale-Kololo, P.O. Box 8082 Kampala.
copies of certificates, references, and cover letter clearly indicating
position applied for on the “top left-hand side of the envelope”, to the PSI
Uganda Office Reception, addressed to the People and Culture Manager, PSI
Uganda, at Plot 3 Mackenzie Vale-Kololo, P.O. Box 8082 Kampala.
Deadline: 5th January
2018 by 2:00 pm or 14:00 hours (East African time)
2018 by 2:00 pm or 14:00 hours (East African time)
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