PricewaterhouseCoopers (PwC)
Uganda
headquartered in London, United Kingdom. It is the second largest professional
services firm in the world, and is one of the Big Four auditors, along with
Deloitte, EY and KPMG. PwC is recruiting for a valuable client, an
International Credit Union.
Representative Officer will be responsible for overseeing the daily operations
of the Representative Office in Uganda.
Ensure staff deepens connections with members to
better understand their needs by asking effective questions and building
relationships;
Ensure staff become trusted advisors to members
by presenting the features and benefits of the Credit Union’s products and
services;
Recruit, develop, evaluate and motivate staff to
maximize performance and foster a service and sales culture within the Uganda
office and across the Credit Union;
Monitor sales results and execute monthly
coaching sessions with staff; maintain records of employee productivity;
Identify training needs and coordinate training
opportunities;
Develop policies and procedures, and implement
effective processes to increase efficiencies; and compliance;
Maintain communication between office and senior
management through reports and dialogue;
Manage security of staff and office by analysing
security concerns and communicating to senior management;
Build and maintain relationships with key
customers, vendors and competitors
Prepare research and studies on competition,
potential markets, and products in identified markets and conduct business
development meetings with key client contacts; organize and make presentations
and execute marketing and promotional activities.
Minimum qualifications, experience, knowledge
and skills
Experience:
The applicant should preferably hold a
Bachelor’s degree
Ten years of financial services experience
(preferably in a retail banking environment), with at least 5 years of
management experience;
Demonstrable leadership and sales skills;
Excellent oral and written communication skills,
with the ability to make effective presentations to groups;
Excellent interpersonal skills, tact and
diplomacy; and
Ability to implement processes and procedures to
ensure efficient operations.
December 2017
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