Learning Technical Manager US Non-profit Job Opportunities – Catholic Relief Services (CRS)

Job Title:         Learning Technical Manager
Organization: Catholic
Relief Services (CRS)
Duty Station: Uganda
Reports to: Chief of Party
About US:
Catholic Relief Services (CRS) is an international non-profit
organization which implements the commitment of the Bishops of the United
States to assist the poor and vulnerable overseas. Our Catholic identity is at
the heart of our mission and operations. We welcome as a part of our staff and
as partners people of all faiths and secular traditions who share our values
and our commitment to serving those in need.

Job Summary: The Learning Technical
Manager: The Learning Technical Manager will be based out of Moroto and will
report to the MEAL Specialist. As a part of the MEAL/Learning team they will
support the MEAL Officer and Geospatial Visualization Officer and be
responsible for all learning objectives and activities throughout the project.
They will support the partner MEAL staff in achieving their learning objectives
and aid in trainings and education around learning as necessary. The Learning
Technical Manager is expected to start a few months after project start-up and
end a few months before project closeout to align with the project timeline.
Key Duties and Responsibilities:
MEAL coordination across the country program
  • Lead the development and coordination of
    the learning objectives and activities for the DFSA program.
  • Provide guidance and support to MEAL
    Officers, Geospatial Visualization Officer, and other staff as necessary
    in the use of MEAL tools, protocols, surveys and evaluation instruments to
    achieve learning objectives.
  • Coordinate the integration of ICT4D in
    MEAL activities to optimize programmatic efficiency and effectiveness
    through data collection and management, and to take advantage of
    complementary efficiencies gained in program implementation.
  • MEAL/ICT4D in project design
  • Coordinate timely needs assessments and
    provide technical oversight to map needs and opportunities in project
  • Support CRS project teams and partners in
    the development of DIPs and MEAL components (IPTT, PMP) in alignment with
    CRS MEAL policies and procedures and donor requirements.
  • Collaborate with program managers and
    partners to identify their MEAL related needs and allocate resources
  • Adapts MEAL principles, approaches, systems
    and tools in emergency contexts to ensure timely data for project
    decision-making and demonstrating project attainment of objectives.
Learning and Knowledge Management
  • Coordinate the development of a program
    learning agenda for the DFSA with stakeholder buy-in that ensures the
    program and its partners continually learn for program improvement.
  • Develop and guide implementation a
    comprehensive knowledge management plan that ensure effective capturing,
    storage and dissemination of project both tacit and explicit knowledge
    within DFSA
  • Guide the generation of technical evidence
    base to address DFSA’s learning priorities by guiding the conduct of
    operations research, comprehensive literature reviews and qualitative data
    collection processes.
  • Work with the MEAL specialist to
    facilitate annual review of DFSA’s theory of change and logical framework
    to ensure that learning and contextual changes are incorporated into
    project implementation.
  • Work closely with MEAL specialist to
    establish of a program’s intranet comprising of a searchable knowledge
    database of emerging practices, tools, and reports for CRS and partner
    staff to access for learning and adaptive management.
  • Develop and implement a broad set of
    tested knowledge management tools, models and approaches in line with
    knowledge management needs of DFSA program.
  • Leverage and enhance the CRS’s existing
    internal knowledge management systems and platforms (e.g. the CRS
    SharePoint site) to upload and share information
Collaboration, representation and learning events
  • Support in organizing internal
    collaboration events for staff and communities of practices to keep
    abreast of new developments and ensure key points of learning are
    identified and shared
  • Participate in external collaboration and
    knowledge sharing meetings to ensure key learning is captured and
    disseminated across DFSA staff and partners
  • Assess and develop strategic relationships
    with various stakeholders in the implementation areas such as government,
    donors, other NGOs and communities to facilitate knowledge sharing through
    meetings, conferences, field exchange visits, social media and other
    online forums
  • Work with MEAL specialist to organize and
    document quarterly learning events between CRS and partner staff to
    jointly analyze and reflect on monitoring data in order to produce action
    items with assigned responsibilities.
  • Contribute to the development and
    implementation of CRS Uganda’s country program learning agenda
  • Promote and support regular review of
    project progress via Learning to Action Discussions (LADs) and stand-alone
    learning reflections.
  • Support CRS Uganda in its institutional
    learning through the development of effective learning systems and
  • Lead PQ learning reflections for staff
    throughout the program as needs identified and based on project
    evaluations and special studies as outlined by project MEAL plans.
  • Participate in the design, review and
    implementation of the projects MEAL systems in accordance to CRS MEAL
    policies and procedures and donor MEAL requirements.
  • Lead the monitoring and evaluation of
    DFSA’s learning initiatives
  • Promote effective use of CRS program
    quality (PQ) tools and manuals.
  • Provide support to MEAL staff to develop
    and maintain a MEAL operating manual for each project to facilitate timely
    evidence-based analysis and reporting on project data to feed into
    management decisions to support adaptive management strategies.
  • Ensure the collection and reporting on
    standard indicators for the regional strategy, as well as common
    indicators for each of the Country Programs’ (CP) sectoral strategies.
  • Assist DFSA staff in writing and reviewing
    quality, evidence-based MEAL reports.
Documentation, Reporting, and Communication
  • Facilitate sharing of good practices and
    lessons learned within CRS at the CP, regional and agency levels
  • Guide project teams to document
    audience-specific learning products including journal articles, videos,
    case studies, success stories and disseminate these using various channels
    such as peer reviewed journal article, community meetings, and project’s
  • Contribute to reviewing, editing and
    writing of key program reports for internal and external audience.
  • Work with MEAL Specialty to guide
    evaluation and documentation of projects including gathering of
    qualitative information, success stories, case studies, lessons learned,
    and other relevant information, ensuring they are appropriately packaged,
    stored, and shared
  • Lead MWENDO project communication
    campaigns, including photos, email, and print to facilitate adoption of
    changes resulting prom project learning and theory of change.
  • Work with CRS senior management to
    identify new audiences at the national, regional, and possibly
    international level, and create effective communication materials to
    engage these audiences

Qualifications, Skills and Experience: 
  • The ideal candidate for the Catholic
    Relief Services (CRS) Learning Technical Manager  job placement should preferably hold a
    Master’s degree in one of the following: international development,
    international affairs, public affairs or related field with an analytic
    focus (e.g. statistical and economic analysis)
  • Six years’ experience working in a
    development setting preferably with an international NGO, with at least
    five years of experience working in MEAL and at least two years of
    experience as a supervisor; ICT4D experience preferred
  • Proven ability to establish, maintain and
    use MEAL systems from project design to implementation (including work
    with results frameworks and theories of change) as well as building staff
    capacity to utilize systems.
  • Knowledge of program quality standards,
    MEAL standards, Catholic Social Teaching and the justice lens preferred
  • Previous experience in project design,
    project management and MEAL
  • Capacity to work closely, understand and
    support local implementing partners
  • Familiarity with M&E policies,
    procedures and priorities of USAID, DFID, UN agencies and Caritas agencies
  • Native level English written and oral
    communication skills
  • Previous experience in staff development
    and partner capacity building required
  • Experience in designing and overseeing the
    implementation of program evaluations and the use of evaluation findings
    to support program managers with adaptive management
  • Detail-oriented and excellent time
    management skills
  • Ability to meet deadlines and deliver
    required results in a timely and quality manner.
  • Strong computer skills: Microsoft Suite
    (Word, Excel, Outlook, PowerPoint and Publisher), SPSS/STATA, ACCESS and
    Visual Basics
  • English
  • Agency-Wide Competencies:
    Serves with Integrity, Develops Constructive Relationships, Models
    Stewardship, Promotes Learning
How to Apply:
All suitably qualified and interested Ugandan candidates are encouraged
to send their cover letters, CVs and three work references (names and contact
information only) to ug_recruitment@crs.org
NB: Large files and/or scans
of documents will lead to rejection of your application in the subject line of
Deadline: 5th January
2018 by 5:00PM

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