Head Social Franchising Non-profit Careers – Marie Stopes International (MSI)

Job Title:    Head Social Franchising
Organisation: Marie Stopes International (MSI)
Duty Station: Kampala, Uganda
Reports to: Director of
About US:
Marie Stopes International (MSI) is an international non-profit
organisation providing personalised contraception and safe post-abortion care
services to women and girls. Our local teams of professionals are passionate
about the work they do in communities across 37 countries. The services we
provide give a woman the power to choose when she has children so that she is
free pursue her plans and dreams for herself and her family.
Job Summary: The Head Social
Franchising will provide leadership and oversight of the successful delivery
high-impact and high-quality comprehensive and voluntary family planning (FP)
and post-abortion care (PAC) services through the BlueStar social franchise
network. The BlueStar network is a strategic channel for providing greater
access to urban, peri-urban and underserved communities with unmet need and
unmet demand for FP and PAC services.
Key Duties and Responsibilities:
Development of the Blue star network to increase private sector FP and
PAC access:
  • Use collaborative approaches with SF
    Coordinators to develop appropriate annual work plans/budgets, and
    reasonable service projections.
  • Effectively use performance dashboards to
    motivate teams and deliver high quality results in time and to budget
  • Tasked with the identification of long and
    medium-term objectives to guide the development of service delivery and
    identify opportunities for improvement and expansion.
  • Formulate strategies that support the
    franchise network in managing health as a business
  • Examination of MSI experience in other
    places for learning and ideas to improve SF and voucher activities.
  • Work closely with the Voucher Strategy
    Manager and Director Programmes to continuously improve management of
    vouchers through BlueStar providers
  • Identify and support teams to correct any
    quality, compliance, operational or client care issues affecting service
    delivery to improve client outcomes
  • Support and deliver training to ensure
    consistency in the quality and performance across all social franchises
  • Conduct partnership negotiations and
    confidence building with partners in the private sector.
  • Develop and manage a portfolio of
    solutions to help franchisee partners increase impact.
Attract and retain a highly motivated and experienced technical and
operations team to support the Blue Star business plan:
  • Work closely with the quality assurance
    department to ensure that Social Franchise adhere to clinical protocols
    and standards.
  • Build productive working relationships
    with key stakeholders in government and private sector.
  • Support to provide quality services
    through in service trainings and supportive supervision.
  • Identify future partners by marketing the
    benefits of social franchise.
Ensure that clinical governance systems, processes and procedures are
developed to keep pace with the scope and scale of franchise operations:
  • Ensure strong integration of MSIU’s
    quality standards.
  • Support demand generation and activities
    to reach more clients, thereby training, coaching and mentoring the social
    franchise team.
  • Provide reliable access to and reduce
    stock outs.
  • Ensure all gaps identified during quality
    audits are actioned and closed.
Timely, accurate and complete reporting of verified Blue Star results
Activities include:
  • Tasked with the regular collation and
    reporting on progress to SF Coordinators, other channels, the department,
    the Director Programmes, Senior Advisor and SMT
  • Agree and communicate proposals for action
    to rectify any performance issues
  • Lead discussion on key issues specific
    social franchising across MSI Uganda’s full portfolio of services.

Qualifications, Skills and
  • The applicant should preferably hold a
    Bachelor’s degree in medicine or related field.
  • Second degree in Public Health / or
    Marketing added advantage.
  • Five or more years of experience working
    on the operations side of healthcare service.
  • Delivery of which at least three (3)
    years’ experience working at management level with extensive line management
    and budget experience.
  • Previous experience in working in a Health
    Care/related industry will be a great advantage
  • Excellent strategic planning and ability
    to breakdown complex data into clear, cohesive business plans that are
  • Ability to lead evolving Reproductive
    health service models.
  • Demand side financing
  • Passionate and willing to work extensive
    hours to ensure project deliverables are achieved within the required time
  • Experience working in resource-limited
  • Ability to work in and adjust to different
    cultural contexts and communicate effectively.
  • Pro-choice with a genuine commitment to
    the values and ethos of Marie Stopes International
  • Experience in working with private health
  • Skills in business intelligence.
  • Good grasp of Reproductive Health and
    other Social Health issues.
  • Good experience in working with different
  • Excellent oral and written communication
  • Good facilitation and negotiation skills.
  • Be self-starter, effective team player and
    have a demonstrated results-oriented track record.
How to Apply: 
All suitably qualified candidates should visit the web link below and
create a profile on the NFT Consult website by entering their e-mail addresses.
Please visit web link below and click Apply now if convinced you have the job
requirements. The applications/CVs should be prepared in English and submitted
in either MS Word or PDF format will be considered.
Deadline: 29th
December 2017

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