USAID SOCY Information Communication Technology for Development Officer (ICT4D) Non-profit Careers – Catholic Relief Services (CRS)

Organization: Catholic
Relief Services (CRS)
Duty Station: Kampala,
Reports to: Chief of Party
SOCY Project
About US:
Catholic Relief Services (CRS) is an international non-profit
organization which implements the commitment of the Bishops of the United
States to assist the poor and vulnerable overseas. Our Catholic identity is at
the heart of our mission and operations. We welcome as a part of our staff and
as partners people of all faiths and secular traditions who share our values
and our commitment to serving those in need.
About SOCY Program:
The SOYC program, which will improve the health, nutrition, education
and psychosocial wellbeing of vulnerable populations, as well as reduce abuse,
exploitation and neglect to a minimum of 625,000 children and 101,500
households in 17 districts in central and western Uganda, based on PEPFAR
approved districts. CRS, the lead applicant, has formed a consortium that
combines global institutional capacity in OVC programming with deep local
knowledge: core partners include, Action for Community Development (ACODEV),
African Network for Prevention and Protection against Child Abuse and Neglect
(ANPPCAN), TPO Uganda1, and Futures Group.

Job Summary: The Information
Communication Technology for Development Officer (ICT4D) will provide technical
support to the SOCY project teams in selecting and implementing ICT4D solutions
as well as building capacity to utilize these solutions. The ICT4D Officer will
play a role in strengthening the capacity of CRS project staff as well as SOCY
Implementing partners to effectively use new and existing information systems
to better manage delivery of quality services. Additionally, the ICT4D officer
is a key member of the ICT4D community within CRS and will be active in
promoting the smart and effective use of technology to support CRS programming.
Key Duties and
Offer technical support for existing ICT4D solutions
such as Commcare, eValuate and Farmbook within Uganda Country program.
Provide training and mentoring to SOCY staff to
enable independent use of ICT4D technology components
The jobholder recommends ICT4D strategies,
policies and procedures by evaluating organization outcomes; identifying
problems; evaluating trends; anticipating requirements
Build the capacity of the Consortium partners to
use, manage and maintain ICT4D technology.
Provide technical support during implementation
of Commcare data collection tools.
The incumbent will also assess ICT4D capacity of
local implementing partners within the districts.
Provide procurement support for ICT4D
Develop an interface that other stakeholders,
such as the Local Implementing Partners, can use to conduct their work
Work closely with MEAL teams to develop data
reporting dashboards and templates for the SOCY project
Design analysis templates for assessments and
surveys with the MEAL Specialist based on harmonized templates
Identify and address ICT4D training needs for
the SOCY project
Render support in the technical development of
MEAL processes and standards within the project
Maintains professional and technical knowledge
by attending educational workshops; reviewing professional publications;
establishing personal networks; benchmarking state-of-the-art practices;
participating in professional societies.

Qualifications, Skills and
The ideal candidate for the Catholic Relief
Services (CRS) Information Communication Technology for Development Officer
(ICT4D) job opportunity should hold a Bachelor of Science in ICT or related
ITIL Foundation Certification desired.
Knowledge Project Management knowledge/
A minimum of five years of work experience in
setting up and managing ICT-based knowledge and information management systems.
Previous exposure and experience in training and
mentoring staff in ICT Experience in managing IT projects Data collection tools
Knowledge of Data analysis tools: i.e. Iformbuilder or Commcare, Knowledge of
data visualization tools such as Excel, PowerBi, Zoho, tableau or any other
related tools will be an added advantage.
Strong understanding of SQL and general
relational database management technologies. Certification preferred. Good
understanding of data modeling.
Broad knowledge and understanding of software
development concept and methodologies.
Experience in implementing donor-funded projects
Ability to transfer skills and knowledge
through, training, mentorship and accompaniment
Demonstrated ability to work with and in teams
Exceptional organizational skills
Excellent written and oral communication
Strong conceptual and analytical skills
Ability to think innovatively and strategically
Agency-wide Competencies (for all CRS Staff):
Serves with Integrity, Models Stewardship, Cultivates Constructive
Relationships, Promotes Learning, Trusting Relationships, Professional Growth,
Partnership, Accountability
How to Apply:
All suitably qualified and interested Ugandan candidates are encouraged
to send their cover letters, CVs and three work references (names and contact
information only) to
Please include job position as subject line of the Email.
Deadline: 30th November
2017 by 5:00PM
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