UN Careers – Information Communication Technology Manager – United Nations Children’s Fund (UNICEF)

Organization: United Nations
Children’s Fund (UNICEF)
Duty Station: Kampala,
About US:
The United Nations Children’s Fund (UNICEF) is mandated by the UN
general assembly to advocate for the protection of children’s rights, to help
meet their basic needs and expand their opportunities to reach their full
potential. Together with our partners, we work in 190 countries and territories
to translate that commitment into practical action, focusing special effort on
reaching the most vulnerable and excluded children, to the benefit of all children,
Job Summary: The Information
Communication Technology Manager will exercise a large scope of the UNICEF ICT
functional accountability and internally manage complex ICT systems and
operations and externally enhance collaboration and capacity building; improve
the delivery of results and knowledge management; build business relationships
and foster innovation.
Key Duties and Responsibilities:
Manage ICT function and provide technical and operational support:
Manage ICT and supervise Staff to enable the
implementation of corporate ICT priorities, solutions and services;
Prepare ICT related plans, budget, set
priorities and performance indicators as well as yearend assessment, reviews
and reporting;
The jobholder will safeguard the physical and
logical security and safety of ICT environment and infrastructure;
Provide quality assurance of projects and
activities in accordance with ICT functional accountabilities
Keenly monitor risks and threats to ICT
environment or infrastructure and take appropriate action;
Manage compliance and escalate exceptions
(proactive) and deviations (reactive);
Manage ICT-related communication materials
internally, from NYHQ, GSSC or regional office;
Provide support to the office business
continuity plans development and ensure the inclusion of ICT inputs and
Act as UNICEF focal point for inter-agency
Work closely with the regional office, GSSC and
ITSS to keep abreast of new initiatives and opportunities to innovate and
modernize office operations and to contribute to the collective ICT evolution.
Validate the compliance with the host government
regulatory requirements vis-à-vis the Basic Cooperation Agreement (BCA), i.e.,
data collection of sensitive information or personally identifiable information
(PII), telecommunications licenses, use of specialized equipment, such as
HF/VHF radios, high-gain antennae, satellite phones, VSATs, VOIP, drones, etc…
Enhance governance, collaboration, build relationships and capacity:
Actively participate in office management –CMT,
operations and programme meetings to exercise the functional accountabilities
of the ICT function;
Represent UNICEF ICT in inter-agency functions;
Support counterparts and implementing partners
to build capacity and nurture independence;
Engage with programme sections, counterparts and
implementing partners to form :technical and business reference groups” to
identify, analyze, research and promote innovative and viable solutions;
Assist in oversight, assessment and audit of
vendors, counterparts and implementing partners
Assist in the promotion of creativity and
innovative thinking to re-engineer work processes and make the best use of
technology within and outside UNICEF;
Support Supply and programme staff to establish
local LTAs for ICT-related programme contracts for services and products;
Conduct oversight of providers and third-parties
of ICT-related services and products to programme;
Study and understand the business requirements,
i.e., PPP, RBM, HACT, etc… to improve the delivery of results;
Keep abreast with ICT trends, developments and
best practices through professional development –journals, training,
certification, etc….
Improve the delivery of results:
Build and strengthen relationships with
counterparts, i.e., government, sister United Nations agencies, international
nonprofit organizations (INGOs) and Civil Society Organizations (CSOs);
Actively promote the use of collaboration tools
for knowledge management, capacity building and preserving institutional
Manage the implementation of eTools and
facilitate training workshops or clinics;
Work closely to facilitate HACT implementation
with partnership managers, programme and operations staff;
Collaborate with the Risk Focal Point the risks
and opportunities inclusion in the risk register and support stakeholders to
address them;
Work closely with HQs, RO and other CO to share
knowledge, experience; discuss opportunities and risks for the improved
delivery of results;
Represent UNICEF ICT in One UN, Delivering as One
and other UN reform initiatives.
Collaborate with C4D and use their advocacy,
outreach and dissemination tools for better utilization of technology to
advance the delivery of results;
Facilitate project management methodologies
trainings and support the application by staff, counterparts and implementing
Participate in person or remotely in UNICEF
global, regional or country offices events and discussions to contribute
results based management/programming.
Foster innovation:
Promote creativity and innovative thinking to
re-engineer work processes and make the best use of technology within and
outside UNICEF;
Evaluate innovation initiatives potential
opportunities and possible risks to improve productivity, efficiency and
effectiveness and share with senior management, regional office, ITSS and
Innovation Division;
Establish a local governance board for the
formal review and assessment of local innovation initiatives;
Ensure exist strategies are incorporated in all
innovation initiatives prior to approval;
Implement approved innovative projects such as
eTools, RapidPro, Ureport, etc…
Support counterparts and implementing partners
to implement approved innovation initiatives;
Facilitate TED-like events inviting local and
international scholars, CEOs and technology gurus;
Connect academia to innovation opportunities,
i.e., vocational schools, colleges and universities;
Work closely with Communication to promote to
local philanthropists the benefits and rewards of innovation for their active
participation, support and funding;
The incumbent will also engage the private
sector to maximize the use of corporate social responsibility (CSR) resources
for no-cost innovation initiatives, e.g., bulk telecommunications services at
low cost or free during periods of under-utilized resources.
Provide technical leadership to the programme
team in the consolidation and scaling up of ICT-based innovations;
Support programme and supply teams with
technical assessment of T4D consultants (CRC technical evaluation);
Continuously upgrade the existing T4D-related
systems and identify, in close collaboration with the programme team,
opportunities to introduce more ICT-based innovations (new e-tools) to maximize
results for children.
Provide inter-sectoral coordination of the office’s
T4D-related initiatives.

Qualifications, Skills and
The ideal candidate for the United Nations
UNICEF Information Communication Technology Manager job placement should an
advanced University Degree in computer science, software engineering,
information technology management, business administration or other related
social science field.
A first University Degree in a relevant field
combined with ten years of professional experience may be accepted in lieu of
an Advanced University Degree.
At least eight years of professional experience
in information technology management and business operations in a large
international organization and/or corporation is required. Experience in a UN
organization is an asset.
Technical Competencies: Certification and/or
proven experience in one of these several ICT technical competencies: ICT
Project Management, Business Analysis, Information Security, ICT Audit and Risk
Management, Telecommunications, Networks Information Security and Software
Engineering and Programming
Language: Fluency in English is
required. Knowledge of another official UN language is an asset.
Core Values: Commitment, Diversity
and Integrity and core competencies in Communication, Working with People and
Drive for Results.
Functional Competencies: Analyzing;
Applying Technical Expertise; Formulating Strategies and Concepts; Leading and
Supervising; Planning and Organizing;
How to Apply:
All suitably qualified and interested candidates who so desire to join
the United Nations Children’s Fund, UNICEF, in the aforementioned capacity
should endeavor to Apply Online by Clicking on the link below. Please further
review job requirements and if competent Click Apply Now.
Deadline: 23rd
November 2017

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