Job Title: Systems Administrator
Organization: Finance Trust
Bank (FTB)
Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Manager Systems
& IT Services Support
& IT Services Support
About Us:
Finance Trust Bank is licensed as a Tier 1 Commercial Bank after taking
over the financial services business of Uganda Finance Trust Limited (MDI).
Finance Trust Bank is a fully-fledged commercial bank serving a clientele of
over 350,000 depositors and over 28,000’ borrowers, through a network of 36
branches countrywide. The bank offers a variety of Products and services
including; Savings, Current accounts, Loans, Money transfer services and Bills
payments to its target market which comprises of micro, small and medium
entrepreneurs, salary earners and youth.
over the financial services business of Uganda Finance Trust Limited (MDI).
Finance Trust Bank is a fully-fledged commercial bank serving a clientele of
over 350,000 depositors and over 28,000’ borrowers, through a network of 36
branches countrywide. The bank offers a variety of Products and services
including; Savings, Current accounts, Loans, Money transfer services and Bills
payments to its target market which comprises of micro, small and medium
entrepreneurs, salary earners and youth.
Job Summary: The Systems
Administrator will mainly ensure availability/uptime of all vendor
applications, processes and procedures to effect the day-to-day needs of the
business.
Administrator will mainly ensure availability/uptime of all vendor
applications, processes and procedures to effect the day-to-day needs of the
business.
Key Duties and Responsibilities:
·
Keenly review, analyze, and create detailed
documentation of business systems and user needs including work flow, program
functions and steps required to develop or modify computer programs.
Keenly review, analyze, and create detailed
documentation of business systems and user needs including work flow, program
functions and steps required to develop or modify computer programs.
·
Regularly analyze the business unit’s activities
and trends and compare, analyze against the service standards and best
practices to determine business, functional and technical requirements for
specified applications.
Regularly analyze the business unit’s activities
and trends and compare, analyze against the service standards and best
practices to determine business, functional and technical requirements for
specified applications.
·
Prepare routine reports (financial, quality,
production, customer service)
Prepare routine reports (financial, quality,
production, customer service)
·
Manage the Back Office Automation Systems by
ensuring proper usage of the system and implement best practices on usage of
these systems to avoid any setbacks.
Manage the Back Office Automation Systems by
ensuring proper usage of the system and implement best practices on usage of
these systems to avoid any setbacks.
·
The incumbent will administer, manage data
collection, usage reporting, and integration and user management on back office
systems.
The incumbent will administer, manage data
collection, usage reporting, and integration and user management on back office
systems.
·
Ensure availability and correct use of computer
software to meet operational requirements.
Ensure availability and correct use of computer
software to meet operational requirements.
·
Support application users in identifying and
describing problems or opportunities that need to be addressed.
Support application users in identifying and
describing problems or opportunities that need to be addressed.
·
Plan and implement systems design and
development projects.
Plan and implement systems design and
development projects.
·
Support the Head of ICT in identifying the
skills and resources needed to implement a new system or modifying an existing
system.
Support the Head of ICT in identifying the
skills and resources needed to implement a new system or modifying an existing
system.
·
Prepare, in consultation with users,
implementers, the acceptance plan for any new system.
Prepare, in consultation with users,
implementers, the acceptance plan for any new system.
·
Work closely with the business partners to
identify and maximize opportunities to use Information Technology to improve
product service and /or program business processes.
Work closely with the business partners to
identify and maximize opportunities to use Information Technology to improve
product service and /or program business processes.
·
Run End of Day operations.
Run End of Day operations.
Qualifications, Skills and
Experience:
Experience:
·
The applicant for the Finance Trust Bank Systems
Administrator job placement should hold a Bachelor’s degree in computer science and a CISCO
certification in networking.
The applicant for the Finance Trust Bank Systems
Administrator job placement should hold a Bachelor’s degree in computer science and a CISCO
certification in networking.
·
At
least three years of working experience in a WAN /LAN environment, which must
include configuring switches, routers and firewalls.
At
least three years of working experience in a WAN /LAN environment, which must
include configuring switches, routers and firewalls.
·
Ability
to troubleshoot and resolve network problems, install and operate network
monitoring tools and maintain network documentation.
Ability
to troubleshoot and resolve network problems, install and operate network
monitoring tools and maintain network documentation.
·
Extensive
knowledge and understanding of computer systems, Network operating systems and
computer applications.
Extensive
knowledge and understanding of computer systems, Network operating systems and
computer applications.
·
Good
analytical, diagnostic and communication skills.
Good
analytical, diagnostic and communication skills.
·
Ability
to work independently at any Branch in an ICT support capacity.
Ability
to work independently at any Branch in an ICT support capacity.
·
Good
People management skills and ability to manage third party contractors.
Good
People management skills and ability to manage third party contractors.
How to Apply:
All qualified candidates should submit their applications which should
include; photocopies of academic testimonials, a CV with at least three
reference contacts, including the most recent employer, and telephone number
to; Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O.
Box 6972, Kampala, Uganda.
include; photocopies of academic testimonials, a CV with at least three
reference contacts, including the most recent employer, and telephone number
to; Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O.
Box 6972, Kampala, Uganda.
Deadline: 24th November 2017
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