Home › Jobs › Administration Jobs in Uganda
Several No Experience Telecom Customer Advisor – Call Center Jobs – Exquisite Solution Limited
☆ Position closed
This position closed on November 18, 2017.Applications are no longer being accepted. The listing below is kept for reference.
Current Administration Jobs in Uganda
Office Administrative Assistant Jobs – Youth Social Advocacy Team (YSAT)
Administration Jobs in Uganda, NGO - Non-Government Organisations Jobs in Uganda
Project Team Leader / Field Office Manager Jobs – Youth Social Advocacy Team (YSAT)
Administration Jobs in Uganda, NGO - Non-Government Organisations Jobs in Uganda
Fresher Front Desk Officer – Darling Hair Products Jobs – SCD Uganda
Administration Jobs in Uganda, Business Administration Jobs in Uganda
No Experience Call Centre Officer Jobs – International University of East Africa (IUEA)
Administration Jobs in Uganda, Business Administration Jobs in Uganda
Office Attendant (School Bursar’s Office) Jobs – Makerere University Business School (MUBS)
Administration Jobs in Uganda, Business Administration Jobs in Uganda
Finance and Administration Officer Jobs – SNV Uganda
Accounting Jobs in Uganda, Administration Jobs in Uganda
Assistant Administrator (Social Media and Public Relations) Jobs – Makerere University Business School (MUBS)
Administration Jobs in Uganda, Communications Jobs in Uganda
Assistant Administrator (Entrepreneurship Centre) Jobs – Makerere University Business School (MUBS)
See all Administration Jobs in Uganda →Administration Jobs in Uganda, Business Administration Jobs in Uganda
Organisation: Exquisite
Solution Limited
Solution Limited
Duty Station: Kampala, Uganda
About US:
Exquisite Solution Limited is a leading Business Process Outsourcing
Company offering a wide scope of professional services. Established in 2006
with offices in England and across the region, we offer Human Resources
Consulting and Payroll Management Services, Admin Support Services, Executive
Search, Corporate and Personal Development Training, HR Compliance Audits,
among others. We place top notch candidates into permanent, contract, and
interim positions. They now wish to recruit for a valuable client in the Telecom
and the financial services industry.
Company offering a wide scope of professional services. Established in 2006
with offices in England and across the region, we offer Human Resources
Consulting and Payroll Management Services, Admin Support Services, Executive
Search, Corporate and Personal Development Training, HR Compliance Audits,
among others. We place top notch candidates into permanent, contract, and
interim positions. They now wish to recruit for a valuable client in the Telecom
and the financial services industry.
Job Summary: The Customer
Advisor- Call Center will receive calls from Customers and provide them with
accurate information about the client’s pricing, terms and conditions,
trouble-shoot arising complexities, offer solutions to customer pain areas,
among others. The jobholder should have a passion for customer service and the
ability to deliver service excellence to our client’s customers as first point
of contact. Your role is to help the client’s customers get the right information
in a clear and efficient manner. You will be working between shifts during the
week and weekend, your workstation will be within the Central Business
District.
Advisor- Call Center will receive calls from Customers and provide them with
accurate information about the client’s pricing, terms and conditions,
trouble-shoot arising complexities, offer solutions to customer pain areas,
among others. The jobholder should have a passion for customer service and the
ability to deliver service excellence to our client’s customers as first point
of contact. Your role is to help the client’s customers get the right information
in a clear and efficient manner. You will be working between shifts during the
week and weekend, your workstation will be within the Central Business
District.
Qualifications, Skills and
Experience:
Experience:
·
The applicant should at least hold a diploma in
a relevant field. Degrees is an added advantage
The applicant should at least hold a diploma in
a relevant field. Degrees is an added advantage
·
The applicants should have a passion for and
ability to deliver excellent customer service
The applicants should have a passion for and
ability to deliver excellent customer service
·
Excellent listening and language skills – with a
knowledge of more than one language an added bonus.
Excellent listening and language skills – with a
knowledge of more than one language an added bonus.
·
Deliver accuracy and speed of service whilst
building rapport with customers
Deliver accuracy and speed of service whilst
building rapport with customers
·
Be open, honest and trustworthy
Be open, honest and trustworthy
·
Good team player
Good team player
·
Be able to maintain excellent timekeeping/shift
adherence
Be able to maintain excellent timekeeping/shift
adherence
·
Ability to deal with complex queries/complaints
and to show empathy to customers
Ability to deal with complex queries/complaints
and to show empathy to customers
·
Computer literacy skills i.e. proficiency in Word
and Excel
Computer literacy skills i.e. proficiency in Word
and Excel
·
Pass our mandatory health checks
Pass our mandatory health checks
You will receive full training
in order to:
in order to:
·
Provide accurate information to customers using
the training provided
Provide accurate information to customers using
the training provided
·
Achieve individual and business targets
Achieve individual and business targets
·
Contribute to a positive and supportive business
environment
Contribute to a positive and supportive business
environment
We shall, in conjunction with
our client:
our client:
·
Provide a conducive environment in which to work
Provide a conducive environment in which to work
·
Complete regular motivational activities
Complete regular motivational activities
·
Recognise outstanding achievers
Recognise outstanding achievers
·
Offer you a market-competitive pay
Offer you a market-competitive pay
·
Enroll you on the staff Savings Scheme
Enroll you on the staff Savings Scheme
How to Apply:
All candidates who wish to work as Customer Advisors – Call Center are encouraged
to apply by sending us their updated CVs to: Apply by Email
and copy admin@exquisitesolution.com
with the subject line “Customer Advisor – Call Center.”
to apply by sending us their updated CVs to: Apply by Email
and copy admin@exquisitesolution.com
with the subject line “Customer Advisor – Call Center.”
Note: Only shortlist
candidates will be contacted. If not contacted within two weeks after
application deadline, then you may consider your application unsuccessful.
candidates will be contacted. If not contacted within two weeks after
application deadline, then you may consider your application unsuccessful.
Deadline: 18th November
2017
2017
For more of the latest jobs, please visit http://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
find us on our facebook page https://www.facebook.com/UgandanJobline
Related Jobs
Office Administrative Assistant Jobs – Youth Social Advocacy Team (YSAT)
Administration Jobs in Uganda, NGO - Non-Government Organisations Jobs in Uganda
Project Team Leader / Field Office Manager Jobs – Youth Social Advocacy Team (YSAT)
Administration Jobs in Uganda, NGO - Non-Government Organisations Jobs in Uganda
EBU Support Engineer Jobs – ZTE Uganda
Engineering Jobs in Uganda, Telecommunication Jobs in Uganda
Commercial Supervisor (Government & Stakeholder Relations) Jobs – Twyford Impex
Business Administration Jobs in Uganda, Finance Jobs in Uganda
Project Finance Officer Jobs – Youth Social Advocacy Team (YSAT)
Accounting Jobs in Uganda, Business Administration Jobs in Uganda
MEAL Officer Jobs – Youth Social Advocacy Team (YSAT)
Monitoring and Evaluation Jobs in Uganda, NGO - Non-Government Organisations Jobs in Uganda
More: No Experience
No Experience IT Applications Support Officer Jobs – SanlamAllianz
Information Technology (IT) and Data Jobs in Uganda
Graduate Trainee Finance (No Experience Jobs) – Public Procurement and Disposal of Public Assets Authority
Accounting Jobs in Uganda, Business Administration Jobs in Uganda
Software Developer Intern (3 No Experience Jobs) – Graduate Innovation ThinkTank
Fresh Graduate Jobs in Uganda, Information Technology (IT) and Data Jobs in Uganda
2 No Experience Customer Service Assistant Jobs – A-Plus Funeral Management
Administration Jobs in Uganda, Business Administration Jobs in Uganda
Several No Experience Call Center Service Agent Jobs – Seamless Uganda
See all No Experience jobs →Business Administration Jobs in Uganda, Customer Service Jobs