Several No Experience Customer Care Executive Jobs – Pride Microfinance Limited (MDI)

Organization: Pride
Microfinance Limited (MDI) (Pride)
Duty Station: Kampala,
Reports to: Branch

About Pride:
Pride Microfinance Limited (MDI) (Pride) is the leading Microfinance
Deposit Taking Institution in Uganda with 33 networked branches and eight contact offices countrywide, an equal opportunity employer, regulated by Bank
of Uganda under the MDI Act, 2003.      

Job Summary: The Customer
Care Executive will be responsible for responding to all clients’ inquiries and
complaints. The incumbent will also be required to guide the clients of Pride
to select the most suitable products for them and also open new accounts and
handle account related issues.

Key Duties and
  • Responsible for cross-selling the company’s
    products to clients and enhance / protect the reputation of the company at
    all times.
  • Actively contribute positively to branch
    performance by continuously achieving all set targets.
  • Protect and enhance Pride’s reputation at
    all times.

Qualifications, Skills and
  • All candidates should hold Diplomas or Degrees in Commerce, Economics, Microfinance, Development Economics, Development
    studies, Business studies, Accounting and Finance, Marketing, Financial
    Services, International Business, Business Computing, Business Statistics,
    Entrepreneurship & Small Business Management, Social Sciences, SWASA,
    Education, Mass.Com, Leisure and Hospitality Management or in any other
    relevant / related field.
  • The candidates should also have 2
    principle passes at A’ Level and credit passes in English and Mathematics
    at O’ Level.
  • Willingness to work in any part of the
  • The applicants should have good customer awareness
  • High emotional intelligence, Oral
  • Excellent written communication and
    reporting skills
  • Inter personal skills, Business acumen
  • Customer awareness, Cross-selling
Age: less than 30 years

How to Apply: 
All suitably qualified and interested candidates should send their applications to the: Head Human Capital Management, Pride Micro-finance Limited, Victoria Office Park, Block B,  Plot 6 -9, Ben Kiwanuka Okot Close, P.O. Box 7566, Kampala, Uganda.

The complete applications should include a detailed CV, copies of academic and professional certificates/ transcripts, postal address, current salary, salary expectation, letters of recommendation from 3 referees and a daytime telephone contac

NB: All applicants are advised to deal directly with Pride, and canvassing is strictly not allowed. Only shortlisted candidates will be contacted.

Deadline: 6th November 2017

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