Job Title: Branch Manager (Several Job Opportunities)
Organisation: Bayport
Financial Services (U) Limited
Financial Services (U) Limited
Duty Station: Uganda
Reports to: Area Manager
About Us:
Bayport Financial Services (U) Limited is a leading non-deposit taking
credit institution which started operating in 2004. We are an equal opportunity
employer, with operations in several African countries. We specialize in
providing cash loans to salaried government employees.
credit institution which started operating in 2004. We are an equal opportunity
employer, with operations in several African countries. We specialize in
providing cash loans to salaried government employees.
Job Summary: The Branch
Manager is responsible for the management of the Branch office, Supervision of
Branch staff, growing sales and minimizing fraud, building and maintaining
working relationships with stake holders, implementing customer-centric
practices in line with the BFS Policies and Procedures.
Manager is responsible for the management of the Branch office, Supervision of
Branch staff, growing sales and minimizing fraud, building and maintaining
working relationships with stake holders, implementing customer-centric
practices in line with the BFS Policies and Procedures.
Key Duties and
Responsibilities:
Responsibilities:
Managerial Responsibilities
·
Ensuring
that all Key Performance Indicators (KPI’s) in relation to sales are met. This
is communicated by Management on a monthly basis. The KPI’s include;
Ensuring
that all Key Performance Indicators (KPI’s) in relation to sales are met. This
is communicated by Management on a monthly basis. The KPI’s include;
·
Turnover Targets
Turnover Targets
·
Number of Active Sales Supervisors required.
Number of Active Sales Supervisors required.
·
Number of Active Sales Agents required.
Number of Active Sales Agents required.
·
Tasked
with monitoring and steering performance of the Branch Office including
supervision of staff;
Tasked
with monitoring and steering performance of the Branch Office including
supervision of staff;
·
Stay
abreast of competing markets and provide reports on market movement and
penetration
Stay
abreast of competing markets and provide reports on market movement and
penetration
·
Preparing
branch activity reports for Head Office consumption/awareness.
Preparing
branch activity reports for Head Office consumption/awareness.
·
Identifying
and recommending staffing and training needs for the Branch, counseling,
coaching, mentoring, advising and reporting on any need for disciplinary action
for staff; appraising staff performance
Identifying
and recommending staffing and training needs for the Branch, counseling,
coaching, mentoring, advising and reporting on any need for disciplinary action
for staff; appraising staff performance
·
Approving/signing
petty cash vouchers
Approving/signing
petty cash vouchers
·
Responding
to correspondence from employers and members in the Branch
Responding
to correspondence from employers and members in the Branch
·
Tasked
with organizing and holding meetings with staff in the Branch Office
Tasked
with organizing and holding meetings with staff in the Branch Office
·
Directing
all operational aspects including distribution operations, customer
service, human resources, administration and sales
Directing
all operational aspects including distribution operations, customer
service, human resources, administration and sales
·
Assess
local market conditions and identify current and prospective sales
opportunities
Assess
local market conditions and identify current and prospective sales
opportunities
·
Develop
forecasts, financial objectives and business plans
Develop
forecasts, financial objectives and business plans
·
Meet
goals and metrics
Meet
goals and metrics
·
Locate
areas of improvement and propose corrective actions that meet challenges and
leverage growth opportunities
Locate
areas of improvement and propose corrective actions that meet challenges and
leverage growth opportunities
·
Share
knowledge with other branches and head office on effective practices,
competitive intelligence, business opportunities and needs
Share
knowledge with other branches and head office on effective practices,
competitive intelligence, business opportunities and needs
·
Address
customer and employee satisfaction issues promptly
Address
customer and employee satisfaction issues promptly
·
Adhere
to high ethical standards, and comply with all regulations/applicable laws
Adhere
to high ethical standards, and comply with all regulations/applicable laws
·
Network
to improve the presence and reputation of the branch and company
Network
to improve the presence and reputation of the branch and company
Collections:
·
Ensuring
that all disbursed loans under your Branch Management are coded and
collected accordingly.
Ensuring
that all disbursed loans under your Branch Management are coded and
collected accordingly.
·
Supervising
the Branch collections team while carrying out their collection duty and
ensuring that all funds collected from the clients are banked into the
company’s account, a copy of the receipt given to the client, a copy
retained and filed at the Branch and another copy sent to Head Office for
reconciliation purposes.
Supervising
the Branch collections team while carrying out their collection duty and
ensuring that all funds collected from the clients are banked into the
company’s account, a copy of the receipt given to the client, a copy
retained and filed at the Branch and another copy sent to Head Office for
reconciliation purposes.
·
Ensure
all payments schedules for the payments made are collected ad submitted to
credit team for posting.
Ensure
all payments schedules for the payments made are collected ad submitted to
credit team for posting.
·
Visiting
all Off Payroll Clients and making sure those funds are actually collected from
them.
Visiting
all Off Payroll Clients and making sure those funds are actually collected from
them.
·
Supervising
proper receipting and recording/documentation of the collected funds from the Branches.
Supervising
proper receipting and recording/documentation of the collected funds from the Branches.
·
Making
follow ups and ensuring that all received funds are reflected onto the
client’s statement.
Making
follow ups and ensuring that all received funds are reflected onto the
client’s statement.
·
Timely
compilation of the required reports on all collected funds from the Branch and forwarding
the report to the responsible officer as per deadline.
Timely
compilation of the required reports on all collected funds from the Branch and forwarding
the report to the responsible officer as per deadline.
Fraud and forgery:
·
Elimination
of any fraud and forgery tendencies by both clients and staff.
Elimination
of any fraud and forgery tendencies by both clients and staff.
·
Forwarding
any of the above tendencies to the Security Team for action.
Forwarding
any of the above tendencies to the Security Team for action.
Qualifications, Skills and
Experience:
Experience:
·
The applicants
for the Bayport Branch Manager jobs should hold Bachelor’s Degrees in Business
Administration or any other business related course
The applicants
for the Bayport Branch Manager jobs should hold Bachelor’s Degrees in Business
Administration or any other business related course
·
Possession
of a post graduate training in management is an added advantage.
Possession
of a post graduate training in management is an added advantage.
·
A minimum
of three years’ experience in a financial institution at a supervisory level.
A minimum
of three years’ experience in a financial institution at a supervisory level.
How to Apply:
All suitably qualified and interested candidates should send their
applications to: [email protected] or you can hand deliver it or post your
application to;
applications to: [email protected] or you can hand deliver it or post your
application to;
The Human Resource Manager,
Bayport Financial Services (Uganda) Limited,
Plot 54, Lugogo Bypass, Kampala,
P.O. Box 1171, Kampala, Uganda
NB: Only shortlisted
candidates will be contacted.
candidates will be contacted.
Deadline: Rolling
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