Organization: National
Social Security Fund (NSSF)
Social Security Fund (NSSF)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Customer Experience
Manager
Manager
About US:
The National Social Security Fund (NSSF) is positioning itself to be
the Social Security Provider of Choice in Uganda. Our belief at the Fund is
that each employee contributes directly to the growth and success of the
business and each employee is expected to take pride in being a member of the
team.
the Social Security Provider of Choice in Uganda. Our belief at the Fund is
that each employee contributes directly to the growth and success of the
business and each employee is expected to take pride in being a member of the
team.
Job Summary: The Supervisor-
Customer Financial Advisory Services will be responsible for developing and
implementing financial advisory services and literacy programmes for the Fund members
with the aim of improving the culture of saving and preparing members for
retirement.
Customer Financial Advisory Services will be responsible for developing and
implementing financial advisory services and literacy programmes for the Fund members
with the aim of improving the culture of saving and preparing members for
retirement.
Key Duties and Responsibilities:
·
Providing
technical and management guidance to the Customer Financial advisory Services
team in execution of their duties
Providing
technical and management guidance to the Customer Financial advisory Services
team in execution of their duties
·
Providing
leadership and direction to the Customer Financial Advisory Services team
Providing
leadership and direction to the Customer Financial Advisory Services team
·
In
charge of planning and organizing financial literacy programmes and
seminars for both Fund members and the general public
In
charge of planning and organizing financial literacy programmes and
seminars for both Fund members and the general public
·
Providing
mentorship, coaching and motivation to the Customer Financial Advisory Services
team
Providing
mentorship, coaching and motivation to the Customer Financial Advisory Services
team
·
Developing
and implementing strategy and annual work plans for the Customer Financial
Advisory Services team
Developing
and implementing strategy and annual work plans for the Customer Financial
Advisory Services team
·
Developing
and implementing training programme for staff involved in disseminating
information to clients- Trainer of Trainers
Developing
and implementing training programme for staff involved in disseminating
information to clients- Trainer of Trainers
·
Providing
investment advice to Fund members with the aim of improving sustainability of
paid benefits
Providing
investment advice to Fund members with the aim of improving sustainability of
paid benefits
·
Tasked with dveloping and implementing retirement advisory services for Fund
members to enable them prepare better for retirement
Tasked with dveloping and implementing retirement advisory services for Fund
members to enable them prepare better for retirement
·
Building
partnerships with relevant Financial Institutions in the provision of Financial
Literacy services
Building
partnerships with relevant Financial Institutions in the provision of Financial
Literacy services
·
Sending
feedback to the Product Development and Management teams to aid rollout
of relevant products
Sending
feedback to the Product Development and Management teams to aid rollout
of relevant products
·
Carrying out sensitizations for both members and employers with the aim of
improving the saving culture
Carrying out sensitizations for both members and employers with the aim of
improving the saving culture
·
Developing
standardized Financial Literacy and Investment advice training Material
to ensure consistency
Developing
standardized Financial Literacy and Investment advice training Material
to ensure consistency
·
In charge of mobilizing members from both the formal and informal sectors for the
aim of conducting literacy programmes
In charge of mobilizing members from both the formal and informal sectors for the
aim of conducting literacy programmes
·
Undertake
customer segmentation with the aim of developing tailor made Financial Literacy
and advisory services
Undertake
customer segmentation with the aim of developing tailor made Financial Literacy
and advisory services
·
Tasked
with promoting Fund Values and best practices within the Customer Financial
Advisory Services team.
Tasked
with promoting Fund Values and best practices within the Customer Financial
Advisory Services team.
Qualifications, Skills and
Experience:
Experience:
·
The ideal candidate for the NSSF Supervisor-
Customer Financial Advisory Services career opportunity must hold a Bachelor’s degree in Statistics, Economics, business,
Actuarial science, Finance or any other related strong analytical field.
The ideal candidate for the NSSF Supervisor-
Customer Financial Advisory Services career opportunity must hold a Bachelor’s degree in Statistics, Economics, business,
Actuarial science, Finance or any other related strong analytical field.
·
A minimum of three years’ experience in a Financial Literacy or Financial Advisory role
in a busy commercial environment.
A minimum of three years’ experience in a Financial Literacy or Financial Advisory role
in a busy commercial environment.
·
Strong
analytical skills
Strong
analytical skills
·
Good
problem solving and negotiation skills
Good
problem solving and negotiation skills
·
Arithmetic
skills
Arithmetic
skills
·
Excellent
oral and written communication skills
Excellent
oral and written communication skills
·
Excellent
interpersonal skills
Excellent
interpersonal skills
·
Good
planning and coordination skills
Good
planning and coordination skills
·
Presentation
skills
Presentation
skills
·
Good
leadership and Supervisory skills
Good
leadership and Supervisory skills
·
IT
skills- MS Word, Excel, PowerPoint and other packages that aid analysis
IT
skills- MS Word, Excel, PowerPoint and other packages that aid analysis
·
Product
Knowledge
Product
Knowledge
·
Multi-tasking
Multi-tasking
How to Apply:
All suitably qualified and interested candidates should send copies of
application letters, detailed CVs and academic credentials addressed to the
Head of Human Resources & Administration, and delivered to the Registry on
13th Floor Workers House for registration and onward transmission.
application letters, detailed CVs and academic credentials addressed to the
Head of Human Resources & Administration, and delivered to the Registry on
13th Floor Workers House for registration and onward transmission.
NB: Please note that
canvassing or lobbying will lead to automatic disqualification of the
candidate.
canvassing or lobbying will lead to automatic disqualification of the
candidate.
Deadline: 17th
November 2017
November 2017
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