Head of Business Management Job Placement – Commercial Bank of Africa (CBA)

Organisation: Commercial
Bank of Africa (CBA)
Duty Station:  Kampala, Uganda
Reports to: Managing
Director/ CEO
About CBA:
Commercial Bank of Africa (CBA) Ltd is the largest privately owned Bank
in East Africa with its Headquarters in Nairobi, Kenya. We have been in
operation for over 50 years and are present in Uganda, Kenya, Tanzania and
Job Summary: The Head of
Business Management will provide
leadership in the management of the Bank’s business functions covering
Corporate and Personal Banking relationships. Manage and grow bank assets and
liabilities, network and establish the framework for cross selling of financial
products and services to existing and new customers through the Bank’s channels
with a view to improving share of wallet for the Bank.
Key Duties and Responsibilities:
Management and growth of the Bank’s Personal and
Corporate business in terms of customer numbers, target markets, product
offering, revenue generation and cost management.
Working with the team to achieve sales &
service through in-branch business development activities (Business planning
and growth (deposits and lending) as well as customer growth and retention,
effective Banking Hall management and providing feedback to the team.
Provide leadership, which results in a conducive
working environment; creates employee learning, growth and job satisfaction;
and achieves resource retention.
Ensure the adequacy of resources to support the
business and appropriate staff competencies to effectively drive business
strategies and objectives.
Provision of quality and value-added solutions
to meet the current and emerging needs of existing and new Personal and
Corporate customer base.
Develop and implement structures and systems
(policies, processes, procedures and tools) that facilitate achievement of
strategies and objectives; engender compliance with requirements; optimise
resource utilization; and better operational cost management.
Responsible for overall risk management for the
business incorporating credit, operations and portfolio risk. Monitor and manage
Service KPIs and quality assurance indicators for the business.
Monitor and evaluate staff performance.
Oversee the New Business Ventures Unit
(Supervise the unit manager).

Qualifications, Skills and
The applicant must hold a University degree or
equivalent in a Business related area.
Professional qualifications in Banking, Finance
and Accounting is an added advantage.
At least ten years’ experience in Banking with
four years in a senior business development role within the financial services
industry, involving management of customer relationships.
How to Apply:
All suitably qualified and interested candidates should send an
application letter, detailed CV and academic documents with a daytime telephone
number to: [email protected] addressed to:
Head of Human Resources,
Commercial Bank of Africa (U) Ltd,
Twed Towers, Plot 10 Kafu Road.
P.O. Box 74827 Kampala.
Deadline: 27th
November 2017
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