Country Manager Job Opportunity – Duma Works

Job Title:               Country Manager
Organisation: Duma Works
Duty Station: Kigali, Rwanda
About US:
Duma Works is changing the way people think about hiring.  They are efficiently connecting employers and
potential hires through our mobile platform, we make finding that perfect
person a fun experience, allowing businesses to grow and job seekers to access
new opportunities. Duma Works is a recruiting platform that fuses traditional
human-centered recruiting and an interactive digital process to simplify how
growing businesses hire top talent on the African continent. Since 2012,
hundreds of employers all over East Africa have used DUMA Works to save time
and money when identifying qualified job candidates. They are recruiting for a
valuable client, a high impact organisation that seek to build better future
for rural families by creating for them a healthy living home.
About Organisation:
We believe that our clients deserve our very best, that morning
high-fives are the best way to start the day, and that the best ideas could
come from any part of the company. We celebrate each other’s wins, learn from
our setbacks, and are deeply proud of the impact we make every day. We believe
that a clean, dust-free floor means more than living in a healthy home. It
means pride and dignity in the place our customers most treasure: their homes.
Being a part of our team means more than building floors: it means building an
organization and building a better future for rural families. We are
transforming the way people live, by making homes healthier for families across
rural Rwanda. 80% of Rwandans live in homes with dirt floors which are dusty,
unsanitary, and fertile breeding grounds for parasites and germs. While
replacing a dirt floor with concrete has significant health benefits (e.g.
reducing diarrhea by 50% and parasitic infections by 80%), concrete is
unaffordable for many who need it. We address this pressing and ubiquitous
problem by selling high-quality, earthen floors that are 80% cheaper than
concrete with 90% less embedded energy. Earthen floors are already prevalent in
modern homes in the United States and are composed of natural materials
(gravel, clay, sand, and laterite). We train and hire local masons to install
the floors which are sealed using a proprietary drying oil that makes them
waterproof, strong, and polished. In our first 3 years of operations, we  installed over 40,000 square meters of
flooring and employed over 100 Rwandese staff (and generated jobs and income
for an additional 100 masons)
Job Summary: The Country Manager
will lead day-to-day operations in Rwanda and strategize for scaling within the
country. The job will involve managing government relations, hiring staff,
overseeing office and field operations, managing the country budget, and
providing regular input to hone and improve our service delivery in Rwanda.
There is a significant opportunity to lead the company and be part of its
growth. The Country Director will receive supervision and guidance from the CEO
and other Directors. This is a field-oriented leadership position, with a
consistent blend of office and fieldwork. The successful candidate will be
willing to get his or her hands dirty and work closely with masons and sales
reps, while having an eye for the bigger picture and growth projections of the
company. We are looking for someone who is adept at detailed planning, a quick
learner, and an entrepreneurial self-starter.
Key Duties and Responsibilities:
Strategic Planning and Execution
Work with CEO to develop scale strategy and set
operational, sales, and financial targets and KPIs
Manage execution of strategy in marketing,
sales, operations, customer service, and R&D, and ensure strategies are
aligned and coordinated across departments to avoid inconsistencies or overlap
in workstreams
Take ownership of all country-specific projects
and deliverables
Manage senior country management in operations,
sales, finance, customer service, and research and development
Get out to customer sites to ensure adequate
communication of messages and efficient operational procedures at least once a
Actively seek the support of global functional
directors and managers for support in systems development, team capacity
building, and problem solving
Financial Management
Ultimate profit and loss responsibility in
Rwanda: drive revenue to cover operational costs within the country, working
closely with Finance to analyze budgets and actuals across various units
Ensure fiscal responsibility in all budgets and
spending, prioritizing cost cutting and cost saving
Work with Finance to ensure taxes and payroll
are completed on time
Partnership Management
Represent the firm and its organizational ethic
to local and national government officials and government agencies (Ministries,
local labor office, SACCOs, cooperatives, etc.)
Advocate for government policies that further
the firm’s impact (e.g. VAT exemption)
Identify possible new partners in Rwanda and
create and manage relationships with them
Team Building
Grow the Rwanda staff by hiring along with the
needs of the organization, including recognizing when new roles need to be
Mentor new hires and develop staff to ensure the
success of the Rwanda operation
Ensure that we comply with Rwandan labor laws
Update and manage our own internal rules and

Qualifications, Skills and
The applicant must hold a B.A. in business,
management, marketing, economics or a related field required; graduate degree
(MBA, MPA/ID, MPA, MPH etc.) a plus. 
The applicant must have five to ten years of
work experience, with five years of management experience (experience with
fast-growing ventures is a plus)
Exceptional people skills and managerial skills;
avid team player with a coaching and mentoring approach
Passionate about international development and
social enterprise
Commitment to working in rural environments
across Rwanda
Fluency (or advanced business proficiency) in
English and Kinyarwanda
Ability to work on a variety of tasks at the
same time, and keep track of a variety of workstreams
Resourcefulness and critical thinking skills to
quickly determine why something isn’t working and iterate quickly to try to
solve it; creative problem solving
Excellent attention to detail, commitment to
excellence, and outstanding work ethic
Strong understanding of accounting, budget
management, and financial management
Hard working and gritty to push through
Strong analytical skills, including Excel
modelling and data analysis
Flexible and adaptable to changing environments;
thrives in a bootstrapped culture
Maturity and poise under stress
Optimistic attitude, sense of humor,
entrepreneurial spirit, curiosity to learn new things, creative problem solver,
humble and patient team-player with a sense of humor
Strong technology skills (knowledge of Word,
Excel, Salesforce, Google Docs, and Dropbox
How to Apply:
All suitably qualified and interested candidates should send a cover
letter and detailed CVs via E-mail to: with the subject line as “3116”, Your Full name
&  Phone number e.g. 3116 Okedi
Jonathan, +2567xxxxxxxx. If you don’t follow these instructions, your
application will not go through.
N.B: You will receive a confirmation email and an alert to take a basic
screening test over SMS or online. The email with the test may not arrive
immediately. Please be patient. The email/SMS test will typically be 5-8
questions to help us understand your background. Regular SMS rates apply to the
test. If you have any issues with the process, please reach out to
Deadline: 30th November

For more of the latest jobs, please visit or
find us on our facebook page

Leave a Reply

Your email address will not be published. Required fields are marked *