Regional Business Manager Northern Uganda – National Social Security Fund (NSSF)

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Organization: National
Social Security Fund (NSSF)
Duty Station: Uganda
Reports to: Contributions
Manager
About US:
The National Social Security Fund (NSSF) is positioning itself to be
the Social Security Provider of Choice in Uganda. Our belief at the Fund is
that each employee contributes directly to the growth and success of the business
and each employee is expected to take pride in being a member of the team.
Job Summary: The Regional
Business Manager Northern Uganda will be charged with managing the operations and business growth of the entire region and
resident Business Unit with the aim of increasing contributions collections,
managing costs, increasing market share, improving customer experience,
enhancing relationship management and staff development. The jobholder
will also develop both short-term
and long-term strategies and initiatives for business growth within the
regional Business Units. The incumbent will provide leadership and support to the Business Units within the region.
Key Duties and Responsibilities:  
·        
Developing
and implementing regional business growth strategies and develop regional work
plans in alignment with business objectives
·        
Providing
leadership and technical guidance to the Managers and teams within the Business
Units in the region.
·        
Developing
and implementing initiatives to enhance customer experience within the Regional
Business Units
·        
Developing
sensitization and awareness programmes for employers within the region
·        
Implementing
new services aimed at improving Customer convenience within the region
·        
Conduct training
needs assessment and recommend relevant trainings for staff in the region
·        
Forecasting
annual, quarterly and monthly contributions collections
·        
Tasked
with proposing ideas and innovations for business improvement within the
region.
·        
Promoting
Organisational values by developing value programmes and implementing them
within the region.
·        
Providing
support and supervision to all the Business Units within the region
·        
Developing
specific plans to ensure contributions and membership growth for both
the short term and long term
·        
Develop
standards for smooth issuance of the clearance certification.
·        
Tasked
with growing contributions from employers within the region
·        
Identifying
prospective sales opportunities, developing forecasts and business plans
for the Business Units.
·        
The jobholder will be increasing membership through employer and employee registration within
the Business Units.
·        
Identifying
and developing strategic relationships with key stakeholders within the region.
·        
Planning
and organizing regional employer and member annual meetings
·        
Engaging
defaulting employers and providing support to the Managers within the region in
the recovery of contributions arrears.
·        
Directly
participating in negotiations leading to payment plans by defaulting
employers within the region.
·        
Tasked
with reviewing regional expenses and recommending to management required
improvements
·        
Providing
support in the implementation of the voluntary membership growth across the
regional network.
·        
Tasked
with managing the process of employer inspection in the Regional Office
and providing support to the Business Units in execution of employer
inspections
·        
Providing
support to the Operations Department in the clearance of suspense through
member registration
·        
Carrying
out product knowledge training and certification of all staff under
supervision.
·        
Responding
to and resolving all audit issues as recommended by both internal and external
auditors to improve the control environment within the Business Units
·        
Responsible
for implementing Fund policies and procedures in execution of business
by the Business Units within the region
·        
Monitoring
both member and employer registration and collection of contributions to
enhance data integrity
·        
In
charge of monitoring the clearance of suspense arising from contributions
received from unregistered members in the region.
·        
Tasked with recommending transfer of non-compliant employers to the Operations
Department for further management as per procedure.



Qualifications, Skills and
Experience:
·        
The ideal candidate for the NSSF Regional
Business Manager Northern Uganda job placement must hold a Bachelor’s degree preferably in the Social Sciences,
Business Administration, Marketing or Finance. A postgraduate qualification in business, marketing or finance will be
an added advantage
·        
A
minimum of six years of hands-on experience in sales, customer care or
relationship management in a busy financial or commercial environment;
three of which must be at a managerial level.
·        
Ability
to speak a couple of Northern Uganda dialects will be an added advantage.
·        
Good IT
skills(Word, excel, power point presentation)
·        
Strong
negotiating skills
·        
Excellent
oral and written communication skills and effective listening.
·        
Excellent
presentation skills
·        
Problem
solving and analytical ability
·        
Judgment
and decision making ability
·        
Motivated
self-starter, comfortable in fast paced environment.
·        
Demonstrated
integrity and ethical standards
·        
Possess
technical expertise and knowledge of Fund products and business.
·        
Strong
leadership, motivation and managerial skills
·        
Driving
skills
·        
Good
planning and organizational skills
·        
Team
building skills and ability to work productively with wide range of
people.
·        
Previous
experience in monitoring marketplace to identify business opportunities.
·        
Interpersonal
skills.
·        
Mentoring/Coaching/Grooming
skills.
·        
Strategic
planning ability
How to Apply:
All suitably qualified and interested candidates should send copies of
application letters, detailed CVs and academic credentials addressed to the
Head of Human Resources & Administration, and delivered to the Registry on
13th Floor Workers House for registration and onward transmission.
NB: Please note that
canvassing or lobbying will lead to automatic disqualification of the
candidate.
Deadline: 7th
November 2017
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