Network & Security Engineer Job Placement – Infinity Computers & Communications

Job Title:          Network & Security Engineer
Organisation: Infinity
Computers & Communications
Duty Station: Kampala,
Reports to: Back Office
About Us:
Infinity Computers & Communications Company Ltd (I3C) is a
Technology Enterprise with a footprint in Uganda and the wider East Africa
Sub-Region. Our company’s work spans over 15 years of experience in several
African markets having previously traded as Computer Frontiers International
LTD (CFI). Our core business is IT & Telecom. They are for sourcing for
qualified applicants on behalf of their valuable client.
Job Summary: The Network
& Security Engineer will ensure the provision of optimal user support on
all IT network infrastructure within CUSTOMER Network. The jobholder will
provide support in implementing defined work programs and plans in the area of
IT security.
Key Duties and
  • Performing analysis of network security
    needs and contributes to design, integration, and installation of new
    hardware and software Firewalls, routers, switches, load balancers, Proxy
    servers and Antivirus tools.
  • Modifies and maintains network security
    policies as per MTN GISP.
  • Implementation and administration of IP
    load balancing with F5 Big/IP, hardware SSL accelerators, and other
    software/hardware as necessary.
  • Design and implementation of remote
    connectivity solutions including IPSec VPN, PPTP, and SSLVPN
  • Monitoring security system logs (i.e.
    intrusion detection system, firewall system logs, etc.) and reports on
    discovered anomalies or problems (i.e. insufficient disk space,
    inappropriate access patterns) on a weekly basis.
  • Testing new Network and security hardware
    and software solutions prior to implementation.
  • Use of approved network tools to
    troubleshoot and isolate network problems.
  • Keep fully abreast of trends and changing
    technologies as they relate to IT and Network Engineering and
  • Information Security fields. Engages in
    continuous process improvement.
  • Analyzing, troubleshooting and correcting
    network problems remotely and on-site.
  • Maintaining and administering perimeter
    security systems such as firewalls and intrusion detection systems.
  • Assist in performing risk assessments and
    security scans on CUSTOMER’s information systems.
  • Notify appropriate user groups on
    vulnerabilities within their systems and recommend options for resolving
    or mitigating the vulnerabilities.
  • Identify and investigate anomalous log
    entries and possible implications on security, integrity and performance
    of CUSTOMER’s IT infrastructure. Escalate recommendations to the Manager,
    IT Architecture and Security.

  • Prepare periodic security/risk assessment
    report and circulate to all relevant stakeholders.
  • Liaise with relevant unit/ team/function
    in carrying out all relevant activities.
  • Attend team/divisional/departmental
    meetings as required.
  • Assist in providing technical support to
    end users of CUSTOMER’s IT network infrastructure organization-wide.
  • Assist in ensuring the prompt resolution
    of escalated faults and requests from the call centre and helpdesk. Act as
    second level of support for escalated issues.
  • Maintain relationships with third-party
    vendors and ensure that agreed SLAs are achieved.
  • Assist in setting up and maintaining
    network management system tools to ensure network devices are constantly
  • Assist in setting up and executing
    technical test plans for device modification, new deployment and upgrades.
  • Assist in monitoring and troubleshooting
    network infrastructure (LAN, WAN, routers, cabling, etc) related issues
    and requests down to the last line of support before escalating to
    third-party vendors.
  • Maintain an accurate and up-to-date record
    of escalated issues and resolution status (i.e. a detailed maintenance
  • Monitor infrastructure performance and
    recommend adjustments to ensure optimal response time to the Manager,
    Network Infrastructure Support.
  • Liaise with the help desk to ensure
    infrastructure related incidents are resolved efficiently and in a timely
    manner in compliance with Service Level Agreements.
  • Liaise with relevant unit/ team/function
    in carrying out all relevant activities.
  • Attend team/divisional/departmental
    meetings as required.
  • Provide guidance and manage the
    performance of subordinates (where applicable).
  • Prepare/compile  agreed 
    periodic  activity  and 
    performance  reports  for 
    the  attention  of 
  • Manager, Network Infrastructure Support.
  • Perform any other duties as assigned by
    the Manager, Network Infrastructure Support.
Qualifications, Skills and
  • The ideal candidate for the Network &
    Security Engineer job opportunity should preferably hold a first degree or
    equivalent in a relevant discipline.
  • Network and Security Certifications shall
    be of an added advantage
  • At least three (3) years relevant work
How to Apply:
All suitably qualified and interested candidates should apply online, Click
and also send their applications via mail to;
Deadline: 15th October, 2017
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