The Ugandan Jobline

• Performing analysis of network security
  needs and contributes to design, integration, and installation of new
  hardware and software Firewalls, routers, switches, load balancers, Proxy
  servers and Antivirus tools.
• Modifies and maintains network security
  policies as per MTN GISP.
• Implementation and administration of IP
  load balancing with F5 Big/IP, hardware SSL accelerators, and other
  software/hardware as necessary.
• Design and implementation of remote
  connectivity solutions including IPSec VPN, PPTP, and SSLVPN
• Monitoring security system logs (i.e.
  intrusion detection system, firewall system logs, etc.) and reports on
  discovered anomalies or problems (i.e. insufficient disk space,
  inappropriate access patterns) on a weekly basis.
• Testing new Network and security hardware
  and software solutions prior to implementation.
• Use of approved network tools to
  troubleshoot and isolate network problems.
• Keep fully abreast of trends and changing
  technologies as they relate to IT and Network Engineering and
• Information Security fields. Engages in
  continuous process improvement.
• Analyzing, troubleshooting and correcting
  network problems remotely and on-site.
• Maintaining and administering perimeter
  security systems such as firewalls and intrusion detection systems.
• Assist in performing risk assessments and
  security scans on CUSTOMER’s information systems.
• Notify appropriate user groups on
  vulnerabilities within their systems and recommend options for resolving
  or mitigating the vulnerabilities.
• Identify and investigate anomalous log
  entries and possible implications on security, integrity and performance
  of CUSTOMER’s IT infrastructure. Escalate recommendations to the Manager,
  IT Architecture and Security.




• Prepare periodic security/risk assessment
  report and circulate to all relevant stakeholders.
• Liaise with relevant unit/ team/function
  in carrying out all relevant activities.
• Attend team/divisional/departmental
  meetings as required.
• Assist in providing technical support to
  end users of CUSTOMER’s IT network infrastructure organization-wide.
• Assist in ensuring the prompt resolution
  of escalated faults and requests from the call centre and helpdesk. Act as
  second level of support for escalated issues.
• Maintain relationships with third-party
  vendors and ensure that agreed SLAs are achieved.
• Assist in setting up and maintaining
  network management system tools to ensure network devices are constantly
  monitored.
• Assist in setting up and executing
  technical test plans for device modification, new deployment and upgrades.
• Assist in monitoring and troubleshooting
  network infrastructure (LAN, WAN, routers, cabling, etc) related issues
  and requests down to the last line of support before escalating to
  third-party vendors.
• Maintain an accurate and up-to-date record
  of escalated issues and resolution status (i.e. a detailed maintenance
  schedule).
• Monitor infrastructure performance and
  recommend adjustments to ensure optimal response time to the Manager,
  Network Infrastructure Support.
• Liaise with the help desk to ensure
  infrastructure related incidents are resolved efficiently and in a timely
  manner in compliance with Service Level Agreements.
• Liaise with relevant unit/ team/function
  in carrying out all relevant activities.
• Attend team/divisional/departmental
  meetings as required.
• Provide guidance and manage the
  performance of subordinates (where applicable).
• Prepare/compile  agreed 
  periodic  activity  and 
  performance  reports  for 
  the  attention  of 
  the
• Manager, Network Infrastructure Support.
• Perform any other duties as assigned by
  the Manager, Network Infrastructure Support.

• The ideal candidate for the Network &
  Security Engineer job opportunity should preferably hold a first degree or
  equivalent in a relevant discipline.
• Network and Security Certifications shall
  be of an added advantage
• At least three (3) years relevant work
  experience.

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