Fresher Finance Relationship Officer NGO Jobs – Duma Works

Job Title:             Finance Relationship Officer
Organisation: Duma Works (NGO) 
Duty Station: Gulu, Uganda
About US:
Duma Works is changing the way people think about hiring.  They are efficiently connecting employers and
potential hires through our mobile platform, we make finding that perfect
person a fun experience, allowing businesses to grow and job seekers to access
new opportunities. Duma Works is a recruiting platform that fuses traditional
human-centered recruiting and an interactive digital process to simplify how growing
businesses hire top talent on the African continent. Since 2012, hundreds of
employers all over East Africa have used DUMA Works to save time and money when
identifying qualified job candidates. They are recruiting for a valuable
client, a reputable NGO seeking to fight poverty using bicycles.
About NGO:
We are delivering the products and services to rural farmers to unlock
potentials and propel communities forward. To catalyze farmers to realize their
potential, we offers asset financing directly to the BoP. Our first product, a
bicycle, connects farmers to market and other basic life needs. Our portfolio
is growing with new assets that push upward mobility. We’re dedicated to
serving farmers who are financially excluded and yet need access to assets on
Job Summary: The Finance Relationship
Officer will have responsibility to sell our growing portfolio of agricultural
based loan products (including bicycles, oxen and ploughs, grinding mills,
etc.). Your position and your sales are based in Gulu and the surrounding
districts, where we are headquartered.
Key Duties and
Client Identification (65%)
Travel daily to the field to meet potential
clients, build relationships with local leaders, and attend community events
Work with local leaders to identify and target
existing organized VSLA and farming groups
Identify potential clients that are not formed
in a group, and help establish organized groups
Market loan products to existing groups
Complete group screening forms following our
policies and procedures
Complete individual loan applications for
clients in approved groups and send to Loan Officers for appraisals
Analyze and suggest ways we can improve our marketing
Create marketing materials to share with local
leaders and potential customers
Customer Service (15%)
Deliver high quality client service by keeping
time, providing accurate information, and being respectful of all potential
Maintain close relationships with customers
throughout loan process
Go the “extra mile” to build trusting
relationships, customer loyalty and satisfaction throughout the entire loan
Provide accurate, and up to date, information on
our loan products to potential clients
Deliver pre-loan trainings to potential clients
and groups, including VSLA trainings, basic financial literacy trainings, and
product specific trainings
Pipeline (15%)
Maintain client and loan pipeline spreadsheet
weekly to ensure accurate tracking of all outreach to new groups and clients
Work closely with loan officers to ensure
progression of clients through pipeline is documented weekly.
New Products (5%): Identify and recommend new products that are
needed by the target demographic of customers.
Key Result Areas:
Proactively develop relationships with VSLA
Meet group screening targets
Meet targets for successful individual
Successfully recover payments from defaulting

Qualifications, Skills and
The applicant must hold a Business or Marketing
Certificate or Degree preferred
At least two years of experience in similar role
of sales with an MFI
Previous experience working with VSLAs, or
farmer’s groups
Familiarity with agriculture
Fluency in both Luo and English
Ability to ride motorcycle long distances daily
Be able to work independently
Outgoing with the ability to approach new groups
or clients
Computer skills including Microsoft Word and
Excel, as well as, the ability to learn new programs
How to Apply:
All suitably qualified and interested candidates should send a cover
letter and detailed CVs via E-mail to: with the subject line as “3100”, Your Full name
&  Phone number e.g. 3100 Okedi
Jonathan, +2567xxxxxxxx. If you don’t follow these instructions, your
application will not go through.
N.B: You will receive a confirmation email and an alert to take a basic
screening test over SMS or online. The email with the test may not arrive
immediately. Please be patient. The email/SMS test will typically be 5-8
questions to help us understand your background. Regular SMS rates apply to the
test. If you have any issues with the process, please reach out to
Deadline: Friday, 10th
November 2017
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