Job Title: Clearing & Collections Assistant
Organisation: Citi Bank
Duty Station: Kampala,
Uganda
Uganda
About US:
Citigroup is today’s pre-eminent financial services company and was
built to create a highly diversified financial services company that could act
as one to deliver solutions to clients throughout the world. With the most
diverse array of products and the greatest distribution capacity of any
financial firm in the world, our employees manage 200 million customer accounts
across six continents in more than 100 countries. Citi works tirelessly to
provide consumers, corporations, governments and institutions with a broad
range of financial services and products. We strive to create the best outcomes
for our clients and customers with financial ingenuity that leads to solutions
that are simple, creative and responsible.
built to create a highly diversified financial services company that could act
as one to deliver solutions to clients throughout the world. With the most
diverse array of products and the greatest distribution capacity of any
financial firm in the world, our employees manage 200 million customer accounts
across six continents in more than 100 countries. Citi works tirelessly to
provide consumers, corporations, governments and institutions with a broad
range of financial services and products. We strive to create the best outcomes
for our clients and customers with financial ingenuity that leads to solutions
that are simple, creative and responsible.
Job Summary: The Clearing
& Collections Assistant will ensure accurate transaction processing with
special emphasis to the financial impact on the Bank. This takes into consideration that the
effective execution of this job has a heavy bearing on our standing in the
market in as far as customer satisfaction is concerned. The jobholder will be
working closely with other commercial banks and the Bank of Uganda as well as
solution providers is also a requirement for the job in ensuring that
collection and payment services are performed efficiently and effectively.
& Collections Assistant will ensure accurate transaction processing with
special emphasis to the financial impact on the Bank. This takes into consideration that the
effective execution of this job has a heavy bearing on our standing in the
market in as far as customer satisfaction is concerned. The jobholder will be
working closely with other commercial banks and the Bank of Uganda as well as
solution providers is also a requirement for the job in ensuring that
collection and payment services are performed efficiently and effectively.
Key Duties and
Responsibilities:
Responsibilities:
·
Timely representation at the Clearing House
Timely representation at the Clearing House
·
File receipt, download and reading in from Bank
of Uganda
File receipt, download and reading in from Bank
of Uganda
·
Tasked with processing inward and outward items
i.e checks, unpaid checks
Tasked with processing inward and outward items
i.e checks, unpaid checks
·
Balancing inward/outward clearing work by end of
day
Balancing inward/outward clearing work by end of
day
·
Paylink checks liquidation using checks 32 and
uploading of Batches in flexcube and
Paylink checks liquidation using checks 32 and
uploading of Batches in flexcube and
·
Reconciliation of paylink suspense Account on a
daily basis
Reconciliation of paylink suspense Account on a
daily basis
·
Preparation and recording unpaid checks as well
as customer advices
Preparation and recording unpaid checks as well
as customer advices
·
The incumbent is responsible for ensuring that
transactions are processed accurately, timely and in line with Citibank’s
policies and Bank of Uganda / Uganda Bankers’ Association’s requirements.
The incumbent is responsible for ensuring that
transactions are processed accurately, timely and in line with Citibank’s
policies and Bank of Uganda / Uganda Bankers’ Association’s requirements.
·
Tasked with frustration of fraud attempts
Tasked with frustration of fraud attempts
Monetary Responsibility: This
job has an indirect responsibility over all funds received through collections
and disbursed through payments. This
ranges to a monthly average of Ugx 60 billion (USD 24.0 mm) for payments,
Ugx.63 billion (USD 25.2 mm) for collections, Ugx 175 billion (USD 60MM) for
outgoing electronic funds transfers and Ugx125billion (USD 43.3MM) for incoming
electronic funds transfers.
job has an indirect responsibility over all funds received through collections
and disbursed through payments. This
ranges to a monthly average of Ugx 60 billion (USD 24.0 mm) for payments,
Ugx.63 billion (USD 25.2 mm) for collections, Ugx 175 billion (USD 60MM) for
outgoing electronic funds transfers and Ugx125billion (USD 43.3MM) for incoming
electronic funds transfers.
Key Result Indicators:
·
The incumbent should ensure that the previous
day’s collections and electronic files are signed and securely transported to
the Clearing House in good time.
The incumbent should ensure that the previous
day’s collections and electronic files are signed and securely transported to
the Clearing House in good time.
·
Effectively represent Citibank at the Uganda
Bankers Association (UBA) Clearing House
Effectively represent Citibank at the Uganda
Bankers Association (UBA) Clearing House
·
Ensure all collections and payments for the day
are processed accurately to deter financial loss and customer dissatisfaction.
Ensure all collections and payments for the day
are processed accurately to deter financial loss and customer dissatisfaction.
·
All check payments above a given limit as market
conditions may require must be scrutinized and necessary callbacks made to
customers to ensure authenticity of payments and mitigate bank exposure to
fraud for high value transactions.
All check payments above a given limit as market
conditions may require must be scrutinized and necessary callbacks made to
customers to ensure authenticity of payments and mitigate bank exposure to
fraud for high value transactions.
·
Continuous review of processing and service
delivery to ensure improvement on quality and exceed customer expectations.
Continuous review of processing and service
delivery to ensure improvement on quality and exceed customer expectations.
·
Speed Collect reconciliation and resolving
exceptions with collecting bank.
Speed Collect reconciliation and resolving
exceptions with collecting bank.
·
Proactively reviewing the Nostro and closure of
any clearing open items.
Proactively reviewing the Nostro and closure of
any clearing open items.
Qualifications, Skills and
Experience:
Experience:
·
The applicant for the Citi Bank Clearing &
Collections Assistant job placement should preferably hold a University Degree
-2nd class honours upper division
The applicant for the Citi Bank Clearing &
Collections Assistant job placement should preferably hold a University Degree
-2nd class honours upper division
·
Professional qualifications
Professional qualifications
·
One year of related bank experience
One year of related bank experience
·
Extensive knowledge of the Uganda Bankers
Association clearing house rules and Bank procedures.
Extensive knowledge of the Uganda Bankers
Association clearing house rules and Bank procedures.
·
Excellent computer skills
Excellent computer skills
·
Ability to work under very tight time schedules
with minimal negative financial impact.
Ability to work under very tight time schedules
with minimal negative financial impact.
·
Diligence in performing tasks to ensure no
errors within an environment very susceptible to fraud
Diligence in performing tasks to ensure no
errors within an environment very susceptible to fraud
·
Working long hours in cases where volumes are
high.
Working long hours in cases where volumes are
high.
Personal Attributes:
·
Perception and diligence are highly required
given the financial sensitivity of this job.
Perception and diligence are highly required
given the financial sensitivity of this job.
·
Ability and willingness to work under pressure
and deliver within given deadlines is a major requirement.
Ability and willingness to work under pressure
and deliver within given deadlines is a major requirement.
·
Customer focus
Customer focus
·
Excellent interpersonal communication skills
Excellent interpersonal communication skills
·
Good team player
Good team player
·
Time management skills
Time management skills
Back-up roles in O and T
·
Teller in Cash and Tellers
Teller in Cash and Tellers
·
Customer Service
Customer Service
How to Apply:
All applicants who to join Citi Group in the aforementioned capacity
are encouraged to apply online at the web link below.
are encouraged to apply online at the web link below.
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