11 Customer Service Business Banker Jobs – DFCU Bank

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Job Title:             Business Banker (11 Job Opportunities)
Organisation: DFCU Bank
Duty Station: Kampala,
Uganda
Reports to: Branch Manager
About US:
DFCU bank is a fast growing commercial bank offering a variety of
innovative products and services. DFCU Limited was started by the Commonwealth
Development Corporation (CDC) of the United Kingdom and the Government of
Uganda through the Uganda Development Corporation (UDC) under the name of
Development Finance Company of Uganda Limited. Later restructuring brought in
DEG (of Germany) and International Finance Corporation (IFC) as equal partners
with CDC and UDC, each having a 25% stake in the company. Its objective was to
support long-term development projects whose financing needs and risk did not
appeal to the then existing financial commercial lending institutions.
Job Summary: The Business
Banker will grow and maintain a liability book and a profitable and quality
Asset book in the branch.
Key Duties and
Responsibilities:  
  • Achieve
    Sales growth and relationship targets
  • Keenly
    monitor the branch portfolio to ensure that PAR and NPAs are kept within
    the acceptable levels.
  • Drive
    excellence in relationship management at the branch, develop regular
    customer call schedule/program, resolution of queries/complaints,
    monitor utilization of credit facilities and action/escalate as
    appropriate using reports & relevant management information to enable
    profitable management of this important segment.
  • Appraise
    loan applications making sure that they meet the set standards and
    credit requirements using the prescribed score cards and return those that
    do not meet specifications to the front office desk for follow up.
  • Initiate
    credit applications for new and existing customers by completing
    the documentation with customers, completing the required financial
    analysis and submitting applications to Retail credit for approval.
  • The
    jobholder will increase product penetration for the customers under
    management by reviewing their portfolio to determine potential
    cross sells and proactively recommend new products to customers.
  • The
    incumbent will also receive security documents from customers ensuring
    that they meet bank standards and any specific requirements
    depending on the facilities offered to the customer.
  • Follow-up
    on all approved loans and ensure that customer information is correctly
    captured in the system i.e. standing orders, interest rates, repayment
    schedules, limits, review and expiry dates.
  • Follow-up
    on irregular accounts and generate actioned arrears report for
    submission to credit.
  • Make
    calls to clients with loans in arrears to support timely collection and
    generate reports.
  • Process
    disbursement requests for all lending products in order to achieve the
    branch targets
  • Request
    and closely monitor TODs and other overdrafts in the branch portfolio and
    highlight those that are of concern to the Branch manager for action.
  • Ensure
    that all documentation and transactions are in line with local and
    regulatory anti-money laundering and KYC requirements resulting
    into compliance with KYC, AML & suspicious transactions reporting.



Qualifications, Skills and Experience:
  • The applicant for the DFCU Bank Business
    Banker job placement must hold a Bachelor’s Degree
  • A
    minimum of four to five years of banking experience.
  • Excellent
    sales/networking & relationship management background.
  • Excellent
    communication and presentation skills, verbal and written.
  • Good skills in credit appraisal, analysis and portfolio quality control.
  • Broad
    knowledge and understanding of the SME Segment
  • Good
    knowledge of the Bank’s products, systems, consumer banking
    goals/objectives
  • Excellent
    interpersonal and negotiating skills required.
  • Industry
    and business awareness.
  • Excellent
    problem solving and decision making skills.
  • Good
    organization & team work (Winning together) skills.
How to Apply:
All candidates who so wish to join the banking sector in the
aforementioned capacity are encouraged to send their applications with detailed
CVs including present position and copies of relevant professional/academic
certificates to: Vacanciesbank@dfcugroup.com
Deadline: 8th November 2017
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