Job Title: Account Manager (3 Job Opportunities)
Organisation: MTN-Uganda
Duty Station: Kampala,
Uganda
Uganda
Reports to: Senior
Manager-Enterprise Business Unit
Manager-Enterprise Business Unit
About US:
MTN-Uganda is the leading telecommunications Company in Uganda,
providing payphone, fixed lines, fax/data, internet and mobile services.
providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The Account Manager
will drive the entire sales cycle from initial customer engagement to closed
sales. The motivation for this individual is a strong desire to succeed and be
equally rewarded for her hard work and determination. Much like hunting, the
variables are competitors and other salespeople that make the trophy that much
more difficult to catch. The account manager will aim to close as many deals as
fast as possible. As opposed to Farmers, they often focus on deal quantity and
love to explore new areas.
will drive the entire sales cycle from initial customer engagement to closed
sales. The motivation for this individual is a strong desire to succeed and be
equally rewarded for her hard work and determination. Much like hunting, the
variables are competitors and other salespeople that make the trophy that much
more difficult to catch. The account manager will aim to close as many deals as
fast as possible. As opposed to Farmers, they often focus on deal quantity and
love to explore new areas.
Key Duties and
Responsibilities:
Responsibilities:
·
Drive the entire sales cycle from initial
customer engagement to closed sales
Drive the entire sales cycle from initial
customer engagement to closed sales
·
Prospect for potential customers using various
direct methods such as calling and face to face meetings, and indirect methods
such as networking (this is often accompanied by an identification of the
territory in which the AM will prospect)
Prospect for potential customers using various
direct methods such as calling and face to face meetings, and indirect methods
such as networking (this is often accompanied by an identification of the
territory in which the AM will prospect)
·
Qualify prospects against company criteria for
ideal customers and sales
Qualify prospects against company criteria for
ideal customers and sales
·
Maintain a high level of relevant product
knowledge in order to have meaningful conversations with prospects.
Maintain a high level of relevant product
knowledge in order to have meaningful conversations with prospects.
·
Draft and deliver proposals
Draft and deliver proposals
·
Work closely with delivery teams, technical
staff and product specialists where required to proactively address customer
requirements
Work closely with delivery teams, technical
staff and product specialists where required to proactively address customer
requirements
·
Develop and maintain territory plans which
outline how sales targets will be met on an ongoing basis
Develop and maintain territory plans which
outline how sales targets will be met on an ongoing basis
·
Develop and maintain key account plans that
identify opportunities for company to deliver value, strategic motivators, main
stakeholders, buying processes and forecasted sales
Develop and maintain key account plans that
identify opportunities for company to deliver value, strategic motivators, main
stakeholders, buying processes and forecasted sales
·
Report on sales activity (include desired
frequency – daily is ideal for accuracy). Keep detailed notes on prospect and
customer interactions (include frequency – daily is ideal for accuracy)
Report on sales activity (include desired
frequency – daily is ideal for accuracy). Keep detailed notes on prospect and
customer interactions (include frequency – daily is ideal for accuracy)
·
Send feedback to sales management on ways to
decrease the sales cycle, enhance sales, and improve company brand and
reputation
Send feedback to sales management on ways to
decrease the sales cycle, enhance sales, and improve company brand and
reputation
·
Provide feedback to company management on market
trends, competitive threats, unmet needs, and opportunities to deliver greater
value to customers by extending company offerings
Provide feedback to company management on market
trends, competitive threats, unmet needs, and opportunities to deliver greater
value to customers by extending company offerings
·
The incumbent will also identify sales support
requirements and work with marketing to develop improve sales tools
The incumbent will also identify sales support
requirements and work with marketing to develop improve sales tools
·
Be a positive representative of the company and
its brand in the marketplace
Be a positive representative of the company and
its brand in the marketplace
·
Conduct all sales activities with the highest
degree of professionalism and integrity
Conduct all sales activities with the highest
degree of professionalism and integrity
·
Ensure that all set targets are met and any
deviations accounted for.
Ensure that all set targets are met and any
deviations accounted for.
·
Accurately forecasts annual, quarterly and
monthly revenue streams and connections
Accurately forecasts annual, quarterly and
monthly revenue streams and connections
·
Ensures that all accounts have undergone proper
credit vetting and monitors performance in line with the credit vetting policy.
Ensures that all accounts have undergone proper
credit vetting and monitors performance in line with the credit vetting policy.
·
Manage debt in the allocated portfolio and keep
it below 90 days
Manage debt in the allocated portfolio and keep
it below 90 days
·
Keenly monitors all account documentation and
filing with Sales administrators to ensure that all account running reports and
services provided are fully documented and filed
Keenly monitors all account documentation and
filing with Sales administrators to ensure that all account running reports and
services provided are fully documented and filed
·
Perform any other roles as assigned by manager
Perform any other roles as assigned by manager
Qualifications, Skills and
Experience:
Experience:
·
The ideal candidate for the MTN Uganda Account
Manager job placement should hold a B. Com / Sales & Marketing /
BBA/Engineering or equivalent.
The ideal candidate for the MTN Uganda Account
Manager job placement should hold a B. Com / Sales & Marketing /
BBA/Engineering or equivalent.
·
At least two to three years of sales experience preferably
in a fast-paced multinational company in a highly competitive industry dealing
in semi-durable high-tech goods that require after-sales service FMCG or
experience in an ICT environment.
At least two to three years of sales experience preferably
in a fast-paced multinational company in a highly competitive industry dealing
in semi-durable high-tech goods that require after-sales service FMCG or
experience in an ICT environment.
·
Hold a clean and valid Driver’s license (at
least 1 year )
Hold a clean and valid Driver’s license (at
least 1 year )
·
Excellent time management, communications,
decision making, human relations, presentation and organization skills
Excellent time management, communications,
decision making, human relations, presentation and organization skills
·
Professional appearance and presentation
required
Professional appearance and presentation
required
·
Strong customer service ethics
Strong customer service ethics
·
PC literate (MS Word, Excel, Windows)
PC literate (MS Word, Excel, Windows)
·
Good systems knowledge
Good systems knowledge
·
Excellent negotiation skills
Excellent negotiation skills
·
Good problem solving skills
Good problem solving skills
·
Excellent interpersonal skills
Excellent interpersonal skills
·
Age: Below
28 years old
Age: Below
28 years old
NB: Please note that
presentation of false academic documents and certification will lead to
criminal prosecution.
presentation of false academic documents and certification will lead to
criminal prosecution.
How to Apply:
All suitably qualified and interested candidates should send their Job
Applications with detailed CVs, certified copies of academic certificates
(originals are to be presented at the interview) and names and addresses of
three referees addressed to the: Recruitment Officer, MTN- Uganda, P.O. Box
24624, Kampala, Uganda (MTN Towers)
Applications with detailed CVs, certified copies of academic certificates
(originals are to be presented at the interview) and names and addresses of
three referees addressed to the: Recruitment Officer, MTN- Uganda, P.O. Box
24624, Kampala, Uganda (MTN Towers)
Deadline: 26th October 2017
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