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• Formulate
  HR policies, systems and procedures including regular reviews and updates
  of the personnel manual.
• On
  ongoing basis, oversee all HR systems, Policies and procedures to ensure
  alignment with organizational objectives, and with other systems, policies
  and procedures as well as to ensure compliance by all staff members
• Communicate
  human resource policies and procedures to all staff and guide/facilitate
  the implementation of new/revised systems through continuous
  interactions with line managers and other staff members.
• Work
  in liaison with the senior management team, establish and oversee
  processes that prevent internal conflicts among staff members and
  departments and that facilitate resolution of conflicts when they
  occur
• Make
  ongoing recommendations to the senior management team for strengthening
  organizational learning, knowledge management and change management in
  support of strategic objectives.

• Review
  and advise senior management on annual staffing plans as part of
  annual operating planning process to ensure alignment with outreach
  performance goals, branch expansion plans, institutional development/
  transformation requirements and other needs.
• Manage
  the company-wide recruitment and hiring processes, including both
  internal and external recruitment processes, in accordance with
  established policies, and ensure that recruitment processes are completed
  in a timely manner.
• Design
  and oversee the UGAFODE Microfinance Limited (MDI) internship
  program to develop new talent.

• Implement
  and manage the performance evaluation system to ensure that all employees
  receive a timely evaluation according to UGAFODE Microfinance Limited
  (MDI) policy.
• UGAFODE Microfinance Limited (MDI):
• Track
  when performance evaluations are due, notify managers and provide them
  with the necessary documents to complete the evaluation. Review completed
  evaluations to ensure that policy was followed and that all documentation
  is complete. Route all evaluations to the CEO for review
• Guide
  line managers on best practices in application of the performance
  management system, particularly the aspect of employee appraisal and
  performance feedback.
• Using
  the performance appraisal outcomes, collaborate with managers to
  identify employee training and career development opportunities and
  coaching / mentoring needs.
• Review
  the outputs of the employee appraisal process, identify key issues and
  trends and prepare consolidated reports for senior management

• Maintain
  and update on an ongoing basis the company salary matrix in consultation
  with company management team.
• Research
  and ensure that salaries are competitive for all positions.
• Oversee
  employee benefits administration, ensuring that providers deliver quality
  services to employees.
• Work
  closely with senior management in designing and implementing competitive
  incentive programs for key positions

• Ensure
  proper maintenance and updating of all company personnel files at
  all offices.
• Ensure
  complete confidentiality of employee files
• Manage
  and maintain the personnel database system (HRIS) including the input of
  changes in position or salary and training.
• Provide
  reports to management as needed

• Ensure
  accurate and timely institutional responses to all employment related
  enquiries, including employment applications, reference checks, and
  confirmations of employment, or others, in accordance with local
  legislation and established policies and procedures.
• Offer
  timely support as needed to resolve issues related with employee
  disciplinary issues, employee termination, or other HR-related issues.
• Design
  and implement appropriate employee recognition (E. g. Tenure related)
  programs.

• Ensure
  proper training of managers & staff on all human resource policies and
  processes.
• Ensure
  proper orientation training is provided to all new staff members to
  maximize efficient integration
• Work
  in close collaboration with senior management, based on training
  needs assessments, create and execute annual training plans to support the
  needs of the institution.
• Identify
  training providers, including both internal and external sources.
• Ensure
  training plans and training delivery meet company standards.
• Hire,
  train and manage all Human Resources Department staff.

• The applicants for the UGAFODE
  Microfinance Limited (MDI) Head, Human Resource career opportunity must
  hold Masters’ degree in related
  field, University degree in Human Resources, General Business, Management,
  Economics, or Personnel Management
• A
  minimum of five years of progressive employment experience in a human
  resources management role, preferably with a large international company
  or organization in the financial sector
• Extensive
  knowledge of local labor laws and employment practices, ability to
  develop systems and policies, excellent quantitative and analytical skills
  and strong organizational skills

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