Fresher Customer Service Jobs – Business Banker- Greater Kampala at Stanbic Bank

Job Title:          Business Banker- Greater Kampala
Organisation: Stanbic Bank
Duty Station: Aponye Mall, Kampala,
Job ID: 26787
About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings
Limited which is in turn owned by Standard Bank Group Limited (“the Group”),
Africa’s leading banking and financial services group. The Standard Bank Group
is the leading banking group focused on emerging markets. It is the largest
African banking group ranked by assets and earnings. Stanbic Bank Uganda
Limited is the largest bank in Uganda by assets and market capitalization. It
offers a full range of banking services through two business units; Personal
and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Business
Banker will provide a proactive business banking sales and service management
function that will retain and grow a portfolio of Stanbic Bank SME customers by
identifying and implementing value adding and specialized financial product
solutions from a range of standard and/or customised offering
Key Duties and
  • The incumbent must adhere to the service
    standards and provide excellent customer service
  • Receive and verify customer documents for
    account opening, facilities, account amendments and any other customer
    instruction according to laid down procedure
  • Adhere to the Sales High 5 standards
  • Acquire new business relationships and
    accounts Grow the portfolio balance sheet as per set targets
  • Manage credit and operational risk in
    account opening and loan processing
  • Manage the loan portfolio by active
    participation in watch list meetings, monitor/manage pre-Non Performing
    Loans (NPLs) and fully recover bank funds
  • Agree performance contract for the Account
    Support Officer and provide monthly performance feedback in order to
    maintain performance at required levels
  • Coach/mentor and arrange training
    interventions for the Account Support Officer

Qualifications, Skills and
  • The ideal candidate for the Stanbic Bank Business
    Banker job  opportunity should hold
    a Bachelor’s degree in Business Studies or a related field from a recognized
  • A minimum of two years of sales experience
    in branch banking
  • Previous experience running a small
    business an added advantage
  • Extensive knowledge of the Business
    Banking value proposition
  • Sound knowledge of bank products/services
  • Sound knowledge of the bank’s policies and
    procedures relating to all areas under his/her control
  • Knowledge of service standards
  • Knowledge of the core banking system
  • Knowledge of the risk management and
    credit principles
  • Good knowledge of bank policy regarding
    product criteria, pricing, charges and interest rates
  • Understanding of financial statements
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking
Groups, Stanbic Bank in the aforementioned capacity are encouraged to Apply
Online by visiting Link below.
Deadline: 12th September
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