Job Title: R&D Insights Officer
Organisation: SolarNow
Duty Station: Kampala, Uganda
Reports to: R&D Manager
About Us:
SolarNow is an asset financing company that sells high quality solar
product and appliances to households and businesses in Uganda. The company
started in 2011 and has since opened 46 branches throughout Uganda, employs
around 600 people.
product and appliances to households and businesses in Uganda. The company
started in 2011 and has since opened 46 branches throughout Uganda, employs
around 600 people.
Job Summary: The R&D
Insights Officer will be responsible for owning the product insights engine, through
data collection, analysis and reporting; allowing the R&D team to focus product
interventions and improve customer satisfaction.
Insights Officer will be responsible for owning the product insights engine, through
data collection, analysis and reporting; allowing the R&D team to focus product
interventions and improve customer satisfaction.
Key Duties and
Responsibilities:
Responsibilities:
- Plan: Organise own time to ensure data
collection across the company and externally, including field
visits to clients and product competitors/suppliers. - Do: Run the product insights
engine each month through insertion of data and create a monthly
report with easy to use information for others to act on.
Further data manipulation exercises with reports as required based
on insights such as market baselining and individual product
analysis. - Check: Verification of data and excel
models to ensure all information is correct. Ensure engine is
working as required and suggest updates to improve its process. - Act: Update the product
insights engine to enable clear information on product performance and
customer satisfaction across the team and company. Create
tips based on insights gained to enable product improvement.
Feedback to all teams on the results of the Product Insights
Qualifications, Skills and
Experience:
Experience:
- The ideal candidate should preferably hold
a Bachelor’s Degree - Previous experience in the Use of
word/writer and excel/calc to review information and data in academic or
work based environment. - Computer literacy i.e. skills in Excel/Word/Powerpoint
- Good team player
- Self Motivated
How to Apply:
All suitably qualified and interested candidates are encouraged to send
their motivation letters and updated CVs to [email protected]
their motivation letters and updated CVs to [email protected]
Deadline: 15th September
2017
2017
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