3 Entry Level Officer Data Centre Administrator Jobs – Uganda Revenue Authority (URA)

Organisation: Uganda Revenue
Authority (URA)
Duty Station: Kampala,
Reports to: Supervisor
Business Support & Systems Administration
 Job Code: HRM/073/600
About US:
The Uganda Revenue Authority (URA) was established by the Uganda
Revenue Authority Statute of 1991 and set up in September of the same year as a
central body for assessment and collection of specified revenue, to administer
and enforce the laws relating to such revenue and to provide for related
matters. This statute incorporated all the laws that were in force then regarding
tax collection. The new organization (URA) amalgamated the three tax
administration departments that were responsible for all the taxes collected by
the Central Government of Uganda.
Job Summary: The Officer
Data Centre Administrator will keenly monitor all operations in the Uganda
Revenue Authority (URA)  data center and
provide support to users of IT services in order to ensure availability of IT
services and Business Continuity.
Key Duties and
Maintain equipment and databases
in the data centre to minimize outages and ensure availability of IT services
  • Maintain the IT equipment, systems and
    network infrastructure and monitor their functionality in the data centre
  • Work closely with second level support to
    conduct, server installations and configuration in the data centre
    whenever need arises
  • Ensure the data centre is clean and
    environment is up to standard to minimize outages.
  • Operates and maintains a Hot Aisle/Cold
    Aisle system of cooling.
  • Carry out a systems back up of information
    and ensure data synchronization between the primary and secondary site
  • Manage contracts of data Centre service
    providers and supervise preventive maintenance of data Centre equipment
  • Compile weekly reports for service
    performance in the data centre and submit to line manager
Control access and security of the data center to enhance safety of IT
  • Work closely with stakeholders to make
    various installations of security equipment in the data centre such as
    CCTV cameras and biometric access controls.
  • Monitor the security of equipment
    installed in the Data Centre and are in good working condition at all
  • Maintain and ensure that the data Centre
    activity register is signed by all individuals accessing the data Centre
  • Identifies safety and security issues at
    the IT facilities and inform relevant supporting units accordingly.
Offer support to users of IT services in order to enhance user
efficiency and effectiveness of IT systems:
  • Quickly respond to user requests by
    providing support or escalate to second level support
  • Manage access to systems through account
    creation, setting and resetting passwords for users
  • Installation and configuration of software
    (Microsoft, windows office) on computers and trouble shoot software faults
  • Carry out hands-on trainings on IT
    applications to users of IT services
  • Supervise service providers during
    execution of the preventive maintenance exercise

Qualifications, Skills and
  • The applicants for the Uganda Revenue
    Authority (URA) Officer Data Centre Administrator jobs should hold Bachelor’s degrees in Information
    Technology, Software Engineering, Computer science or another Information
    Technology degree obtained from recognised academic Institutions
  • Desirable Professional Qualifications:
    Microsoft Certified System
    Administrator (MCSA), CISCO
    Certified Network Associate (CCNA), Comptia A+, Oracle Certified Administrator, Certified Data Centre
    management Professional, Information Technology Infrastructure Library
  • At least two years’ experience in a busy IT environment
  • Comprehensive knowledge of Data Centre management, National IT Act, Information
    communication policy
  • Good team player with strong analytical and problem-solving skills.
  • Highly
    flexible, assertive, with good customer care and communication skills.
  • Will
    be on call outside of normal work hours for any emergencies or
    service interruptions.
  • Ready
    to work outside of normal hours on any planned major activities that
    require evening or weekends.
  • Age: Between 28-38 years
How to Apply:
All suitably qualified and interested candidates who wish to join URA
should apply online by visiting the website below. Please go to Careers link, Click
, ‘CAREERS -> EXPERIENTIAL HIRING -> Login (If new, register,
else continue)’ to view detailed job description of the roles and
responsibilities and other required competencies. All applicants are required
to scan and attach copies of the required academic documents only e.g.
Transcript, O’ Level, A’ level, Degree certificates. Each attachment should not
exceed a limit of 1 MB and ONLY Portable Document Format (pdf) are allowed.
Note: The list of
shortlisted and successful candidates will be published on the URA website.
Academic documents for the successful candidates will be vetted and background
checks conducted before they are considered for appointment into the Authority.
Any applicants found with forged academic documents will be charged in the
courts of law.
Deadline: 17th October 2017 at
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