The Ugandan Jobline

• Drive and monitor the growth of the
  deposit and credit books of the assigned portfolio in forex and local
  currency, initiate/identify product development solutions for the sector
  and generate monthly sales performance reports in line with the set
  targets.

• Implement approved value proposition for
  the assigned portfolio in line with business needs.

• Undertake annual business reviews of the
  business, account plans and recommend integrated financial solutions based
  on customer lifetime cycle value line with the set targets.
• Support generation of end to end network
  value chain opportunities for all business segments in line with banking
  practice and identified customer needs.
• Actively cross sell and effectively
  generate more business from the existing customer to increase Non-Funded
  income.

• Plan and implement customer relationship
  management, ensure timely follow up any issues affecting the relationship,
  recommend, procedural, process, and policy changes required to meet
  customer expectation/needs and generate periodic status reports.
• Maintain an updated database for potential
  customers; give direction to branches on the potential pipelines and
  conduct periodic visits or meetings to achieve understanding of their
  business needs intended to build a loyal customer base, in coordination
  with the branches
• Ensure that all customers in the assigned
  portfolio enjoy their respective value propositions as stipulated and
  approved by the bank.
• Attend customer events, meetings or
  engagements and arrange customer loyalty meetings/ campaigns.
• Annually develop and review strategic plan
  and activities for the signed portfolio.

• The ideal candidate for the Centenary Bank
  Client Relationship Supervisor job placement should hold an Honors’ degree
  in Business Administration, Economics, Commerce, Statistics or any other
  related discipline.
• Possession of a postgraduate qualification
  in Business management, Marketing, Economics, and any related disciplines
  is an added advantage.
• A minimum of five years’ experience in a
  large corporate banking environment working directly with clients e.g.
  credit / banking / marketing / client relationship management with two
  years at Supervisory level.
• Extensive knowledge of the market,
  industry and global events with good business networks
• Good marketing and negotiation skills
• Excellent presentation and communication
  skills
• Good report writing and computer skills
• Excellent interpersonal and Influencing
  skills.
• Research and analytical skills.
• Leadership and team building skills
• Good people management skills
• Ability to strategically think for the
  business
• Handle multiple tasks simultaneously,
  timely and ability deliver under pressure.
• Resolve customer service delivery issues
  timely and professionally
• Telemarketing and Phone etiquette.

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