The Ugandan Jobline

• The incumbent will be tasked with booking patients
  for Consultants as they visit and call.
• Register and verify patients in the system
• Keep front desk tidy and presentable with
  all necessary stationery material availed
• Be able to follow up patient calls
• Tasked with answering questions and
  address complaints from visitors
• Answer all incoming calls and redirect
  them to the right recipients and keep messages
• Receive letters, packages etc. and
  distribute them accordingly
• Prepare outgoing mail by drafting
  correspondence.
• Check, sort and forward emails
• Keep updated records and files of patients
  before archival
• Ensure the cleanliness of the patient
  waiting area

• The ideal candidate for the Front Desk
  Assistant job opportunity should preferably hold a good Diploma in
  Secretarial Studies or relevant course to reception management;
• Experienced in the use of office machines
  (e.g. fax, printer etc.)
• Extensive knowledge of office management
  and basic bookkeeping
• Proficient in English (oral and written),
  knowledge of French, Swahili is an added advantage
• Excellent knowledge of MS Office
  (especially Excel and Word)
• Excellent communication skills,
  organizational and multi-tasking abilities
• Good problem-solving skills and possess a
  customer service orientation approach.

Related Jobs