Branch Manager Job Opportunity – Duma Works

  Business Administration Jobs in Uganda, Finance Jobs in Uganda, Management Jobs in Uganda, Uncategorized
Job Title:            Branch Manager
Organisation: Duma Works
Duty Station: Gulu, Uganda
About US:
Duma Works is changing the way people think about hiring.  They are efficiently connecting employers and
potential hires through our mobile platform, we make finding that perfect
person a fun experience, allowing businesses to grow and job seekers to access
new opportunities. Duma Works is a recruiting platform that fuses traditional human-centered
recruiting and an interactive digital process to simplify how growing
businesses hire top talent on the African continent. Since 2012, hundreds of
employers all over East Africa have used DUMA Works to save time and money when
identifying qualified job candidates. They are recruiting for a valuable
client, a social enterprise focused on improving livelihoods for the African
rural communities.
Job Summary: The Branch
Manager will take overall responsibility over our growing team, portfolio, and
product range. The incumbent will directly manage 7-12 credit and marketing
officers, ensure a strong portfolio of 500-1,000 asset leases, and work
directly with the Operations Director and CEO on high level strategy and
portfolio growth.
Key Duties and
Responsibilities:   
Team and portfolio management (70%):
  • Evaluate credit worthiness and risk during
    group, client, and loan approval processes.
  • Pull and analyse portfolio reports to
    evaluate client and Loan Officer performance.
  • Supervise and train a growing team of
    field personnel (consisting of Loan Officers, Relationship Officer,
    Operations Associate, and Fellows).
  • Continually evaluate team to see where to
    invest in developing staff and fill gaps with internal and external
    trainings.
  • Create and manage team and individual
    targets on a continuous basis.
  • Travel regularly to the field to monitor
    activities, manage team, and meet with customers.



Strategy and Product Development: (15%)
  • Work closely with Operations Director to
    set and manage quarterly goals to match annual priorities.
  • Render support in the designing and
    executing on new products to add to the portfolio.
  • Create and adjust staffing plans for pilot
    periods of new product testing.
Customer Relations: (15%)
  • Analyse company customer relations and how
    to improve service for current and new customers.
  • Brainstorm and draft procedures for
    customer engagement, among both active and inactive customers.
Qualifications, Skills and
Experience:  
  • The ideal candidate should hold a recognized
    university in finance, business or a related field.
  • A minimum of five to seven years working
    in credit.
  • A minimum of two years of direct
    management experience, including hiring and overseeing performance
    management over time.
  • Prior credit experience should fall within
    two out of the three buckets: rural customers, farmer finance, or
    microfinance.
  • Willingness and eagerness to work
    non-traditional business hours to ensure targets are met.
  • Strong familiarity with loan databases.
  • Be in a fast-paced and efficient
  • The applicant should be hungry to learn,
    surpass targets, and move fast up in your career
  • Ability to quickly adapt when plans change
  • You embody our values of integrity,
    boldness, humility, hunger, accessibility, and solution oriented.
  • Ability to work with a diverse and global
    team.
  • Ability to speak Acholi or are willing to
    quickly learn.     
How to Apply:
All suitably qualified and interested candidates should send a cover
letter and detailed CVs via E-mail to: 
apply@jobs.dumaworks.com with the subject line as “2898”, Your Full name
&  Phone number e.g. 2898 Okedi
Jonathan, +2567xxxxxxxx. If you don’t follow these instructions, your
application will not go through.
N.B: You will receive a confirmation email and an alert to take a basic
screening test over SMS or online. The email with the test may not arrive
immediately. Please be patient. The email/SMS test will typically be 5-8
questions to help us understand your background. Regular SMS rates apply to the
test. If you have any issues with the process, please reach out to
+254702093793.
Deadline: 31st August 2017
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