The Ugandan Jobline

• Carry
  out face-to-face visits with the goal of securing and building the already
  existing business relationships
• Serving
  as the key point of contact for the company’s premium clientele.
• In
  charge of minimizing client churn/loss
• Upon
  notification of any issues via telephone or email, ensure that the issues
  are quickly and promptly resolved and escalate issues in the event of
  delays
• Building
  and managing relationships with new clients within the first month they
  are brought on board
• Sourcing
  referrals from clients to other potential customers.
• Follow
  up on existing contracts before expiry so as to ensure that contracts are
  in place
• Upselling
  products to already existing clients to grow the company revenue
• Maintain
  client databases and records

• The ideal candidate for the Roke Telkom
  Account Relations Officer career opportunity must hold a Bachelor’s degree in Marketing or
  Business Administration from a recognized university or an equivalent
  qualification or proven work experience.
• One
  to two years of progressively responsible experience in a fast
  paced commercial environment in a similar role.
• Proven
  work experience within a telecommunications environment
• Possession
  of some computer networking skills is an added advantage
• Strong
  negotiating skills
• Extremely
  proactive – self starter.
• Excellent
  interpersonal and communication skills;
• Good
  problem solving and analytical skills;
• Keen
  attention to detail and multitasking ability;
• Result-
  and team-oriented, honest and of high integrity; and
• Ability
  to work with minimum supervision.

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